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INFINITI of Gwinnett
Duluth, GA
2,482 Reviews
Atlanta's Premier INFINITI Dealership located in Gwinnett County. Located on Satellite Blvd. right behind Gwinnett Place Mall and only a short distance from I-85 and Pleasant Hill Road. INFINITI of Gwinnett has one of the largest inventories of new and certified pre-owned INFINITI vehicles and other luxury pre-owned brands in Atlanta. INFINITI offers a full-line of luxury performance automobiles, including the Q50, Q60, QX50, QX55, QX60, and the QX80.
At INFINITI of Gwinnett, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,482 reviews
September 10, 2008
I went to this dealership for their vast inventory and advertise interest rate of %2.9 on pre-owned certified Infiniti's. After exhaustive selection, I had narrowed it down to a *2006* M car, when it advertise interest rate of %2.9 on pre-owned certified Infiniti's. After exhaustive selection, I had narrowed it down to a *2006* M car, when it came down to making the purchase, I was told that they DO NOT budge from price and I would have to pay $1000 for certification for the basic warranty/certification in order to get the %2.9 finance rate OR I could spend $1,500 for a 'real' bumper to bumper. I then asked for a $1,000 price reduction to offset this cost (at this time I had a trade in car title and a CHECK in hand!), and after waiting 20 minutes, my salesperson advises me (in a condescending tone) that the sales manager would only give a price reduction of $100. What REALLY irritated me about this experienmce is that the lot was OVERFILLED with 06-08 cars in mid SEPTEMBER of 08. I literally had to walk OFF the lot to see some of the cars I wanted to chose from. Keep in mind this was on a 2006 model in late 2008!! I WOULD NOT ever deal with this dealership. The products (and selection) are GREAT, the PRICES are marginal, the ATTITUDE of sales management is HORRIBLE!! More
by chowell
Employees Worked With
SALES MANAGER
Helpful August 15, 2008
This dealer has always been a pleasure to deal with, particularly the Internet Sales team. They are low pressure and really will give you the best offer they can the first time around with rare excepti particularly the Internet Sales team. They are low pressure and really will give you the best offer they can the first time around with rare exception. They will also take their time with you and work almost exclusively online if that works for you. I just got back today from looking at some pre-owned M35's which I DID NOT purchase, but I have bought from them before with nearly the entire transaction and paperwork done online. As with most dealerships, watch the high pressure from the finance manager on the backend. Overall a very good experience throughout the years. More
by htmlgod
Employees Worked With
Masoud Sharifi
