INFINITI of Flemington (Ciocca)
Flemington, NJ
Filter Reviews by Keyword
By Type
2,257 Reviews of INFINITI of Flemington (Ciocca)
Excellent CPO Vehicle and Buying Experience!! I purchased a CPO 2012 Infiniti EX35 from Flemington Infiniti about 3 months ago and I must say I am extremely happy with my purchase! I highly recomm I purchased a CPO 2012 Infiniti EX35 from Flemington Infiniti about 3 months ago and I must say I am extremely happy with my purchase! I highly recommend the folks from Flemington Infiniti (Alex Mayer in particular) since they provide an excellent product, an excellent service, and above all, great pricing! The vehicle is in excellent condition and its performance is superb, especially now in winter time when you can truly appreciate all of its integrated driving safety features (AWD, ABS, Snow mode, etc.) What's special about Flemington is that not only they performed the CPO inspection on the vehicle but they also installed new brake pads and did the 30,000 mile service on the vehicle prior to putting the vehicle for sale. Regarding service, Alex was extremely professional, soft spoken, and knowledgable of the vehicle he was selling. I went to several dealers prior to purchasing this car and I must say that my experience was by far the best one of all. Regarding pricing, I was surprised to find out that even their initial offer was reasonable and considered a good deal by both KBB and NADA. Our final negotiation was certainly a very good deal so as you can imagine I walked out with the vehicle that same day. I waited a few months prior to writing this review to make sure I had no regrets and I must say that as of this date I have none!! More
Ask for George and Howard We were in a bind and needed to replace a family car and upgrade our primary driver. George Chalikis was there to help. He was extremely flexible an We were in a bind and needed to replace a family car and upgrade our primary driver. George Chalikis was there to help. He was extremely flexible and understood all of his inventory. He even found inventory for us from other lots. He then introduced us to Howard Kletter, his manager, and Howard bent over backwards to find a solution that worked for us. We probably drove both men crazy as we explored all kinds of solutions to our problems. They allowed us to do quick test drives with no pressure and George even came back on his day off just to make sure we got the service we wanted as we made several trips to make up our mind. George knew all the pros and cons of each choice and really listened to our family needs. On test drives he really helped us determine what we liked and disliked about each car. There was never any pressure. We felt he was on our team to help us solve our problem. Howard jumped in as well to really give us a solid feeling about our options for purchase, financing, extended warranties. I've purchased more than 20 cars in my life from car dealers. This was one of the best experiences I've ever had. We looked for cars at more than five dealers but kept coming back to George and Howard at Flemington Infinity. They just did their jobs so well and made us feel like we got fair, honest, helpful support. We ended up buying two used cars from them on the same day. George even coordinated the sale between two of the affiliated dealerships to make sure we got the cars we wanted. When it came time to close the deal their finance managers got everything put together quickly. This is a moment in a sale where I usually get annoyed with all the extra upset and finance final push. Not so at Flemington Infinity and the neighboring Dodge/Chrysler/Jeep offices. Everything was in it's place and we closed the deal on both cars in 30 minutes total out the door. We have more drivers in the family getting their licenses soon. We will definitely be back. Thank you George and Howard. You really pulled through for us and we're very happy. We look forward to the next time we need a car. More
First time car buyer As a college student I was a little uneasy going to a car dealership to find a car. But not after meeting George, he was very professional and not "pu As a college student I was a little uneasy going to a car dealership to find a car. But not after meeting George, he was very professional and not "pushy" like most dealers. After explaining to him the type of vehicle I was interested in he quickly showed me the inventory that met MY needs. Once we found a suitable car, we worked on the price and I got a very good finance. The only way the experience could have been better is if the car was free! Everyone from the sales manager, to the secretary was very helpful and friendly. Overall great experience, 5/5 More
A Great Car Buying Experience I have bought a lot of cars over the years and my experience at this dealership was by far the best I have ever had. Not only did I get a car I absol I have bought a lot of cars over the years and my experience at this dealership was by far the best I have ever had. Not only did I get a car I absolutley LOVE but I got a great deal too. The showroom is comfortable and Alex Mayer made me feel very welcome. Alex introduced me to everyone at the dealership we walked by, and each of them seemed genuinely interested in meeting me. Alex listened to my needs and did not pressure me when I initially told him I was looking at several different Brands. He found a car on the lot for me, took me for a test drive, and patiently answered ever question I had about it. Most importantly, Alex as well as David in finance made the whole buying process simple and easy which was wonderful because my past car buying experiences have been lengthy and stressful. Not here! My husband will be looking for a new car soon and the first person we are going to call is Alex. I am very happy with my purchase and would highly recommend this dealership. More
No pressure, honest, and easy We were deciding between an Acura, an Audi, and an Infiniti. We were so impressed with Alex Mayer that we decided to go with the Infiniti. We felt the We were deciding between an Acura, an Audi, and an Infiniti. We were so impressed with Alex Mayer that we decided to go with the Infiniti. We felt the most comfortable with his style which was very straightforward, factual, helpful, and without any pressure. We feel that even after the transaction, we could contact him with any questions or concerns and they would be quickly addressed. To be sure, the Infiniti is a great car, but the others were as well. In the end it was our rapport with Alex Mayer that was the deciding factor. Special thanks also to Whittney and David Younan who assisted the process. More
Recent Service Ed Shoemaker setup the appointment at my convenience and booked a loaner for me. We scheduled new tires, fluid changes and an oil change. Mike Fleck Ed Shoemaker setup the appointment at my convenience and booked a loaner for me. We scheduled new tires, fluid changes and an oil change. Mike Fleck set me up first thing that morning and everything went as scheduled. My car has 187,000 miles on it and still runs like the day I bought it! As always, the service is top notch at Flemington Infiniti. More
Dream car I have been wanting an Infiniti for a long time and today my dream was achieved. My sales rep Alex Mayer and our financial guy Dave Younanwere both FA I have been wanting an Infiniti for a long time and today my dream was achieved. My sales rep Alex Mayer and our financial guy Dave Younanwere both FANTASTIC! Alex explained everything from top to bottom with both patience and expertise which made our experience with Flemington Infiniti a pleasure. We will defintly be buying from them again! More
Very easy process Fantastic experience. I have had at least 8 Infiniti's cars over the years and drive all the way from Long Island. The team at Flemington made the pro Fantastic experience. I have had at least 8 Infiniti's cars over the years and drive all the way from Long Island. The team at Flemington made the process so simple it is a pleasure doing business with them. More
Once again, an excellent no hassle car buying experience. This is the second car I purchased from Flemington Infiniti in the past 9 months. These folks are a real class act, with excellent professionalism and This is the second car I purchased from Flemington Infiniti in the past 9 months. These folks are a real class act, with excellent professionalism and a service-oriented approach. Howard Kletter, their pre-owned car manager, reached out to me about a car I might be interested in based on prior interactions, and instead, I ended up buying something different that caught my eye while looking on their website. Alex Meyer stepped in to take me through the details of the sales process, and David, the business manager, gave me reasonable finance options that worked for me. They all had great attitudes and the pricing was as I expected walking in the door. I buy a lot of cars, and I really appreciated their recognition of my knowledge of the car buying process and the vehicles. Alex, Howard, and Dave all treated me with respect, which is why I intend to continue to do business with them. Two great car buying experiences in one year! Well done. More
Fantastic customer serive The Infiniti Group was fantastic. Great customer service and expert advice. Alex was wonderful in explaining the whole process from buying the car, The Infiniti Group was fantastic. Great customer service and expert advice. Alex was wonderful in explaining the whole process from buying the car, warranty and functions of the car. I would recommend this dearlership for outstanding service. You would be doing a disservice to yourself if you don't buy from them. More