Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

INFINITI of Downtown LA

Los Angeles, CA

Overview
Reviews
4.8
43 Reviews
Call Dealership (213) 927-5029

635 W Washington Blvd

Los Angeles, CA

90015

Directions

Filter Reviews By Type

Showing 43 reviews

November 26, 2025

Exelente lo recomiendo 100% personal muy capacitado y amable tiempo de espera muy bueno totalmente recomendable More

by Roberto P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mares
Report | Print
November 25, 2025

Sandy was amazing very knowledgeable and helpful she gave me helpful recommendations and what was needed More

by Dtdolberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero
Report | Print
Nov 25, 2025 -

INFINITI of Downtown LA responded

Thank you for your kind words about Sandy! We appreciate your business and hope to see you again at Infiniti of Downtown LA.

November 15, 2025

This Dealership was Amazing in fixing my Q60. Fabian was my service officer and he was absolutely amazing. He helped me out so much and expedited my service so I can get my car back on time. He i More

by danish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Rivera
Report | Print
Nov 17, 2025 -

INFINITI of Downtown LA responded

Thank you for sharing your feedback about Fabian! We strive to deliver quality service and are glad we hit the mark for you. See you next time at Infiniti of Downtown LA!

November 07, 2025

great costumer service. really nice political people working there. definitely recommend to anyone. great team work. More

by ivanhdz3535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Report | Print
Nov 07, 2025 -

INFINITI of Downtown LA responded

We love to hear that you enjoyed our customer service! Thanks for choosing Infiniti of Downtown LA. We hope to see you again in the future!

October 11, 2025

I always have a good experience with downtown Nissan and infinity dealership when i bring my car in for service More

by Erichaynes2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Oct 13, 2025 -

INFINITI of Downtown LA responded

We love seeing your kind words and are grateful to have you as a customer here at Infiniti of Downtown LA. Take care!

Oct 13, 2025 -

Erichaynes2014 responded

your very much welcome 👍🏿

September 29, 2025

Ozzy was very helpful and explained the details of my car. My concerns were answered. Great job! More

by susanjb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Orozco
Report | Print
Sep 29, 2025 -

INFINITI of Downtown LA responded

Thanks for the kind words! We're glad we could help and are here if you need anything else!

September 29, 2025

Alan at the front desk was awesome , great customer service, very helpful , he went above and beyond and I didn’t wait too long in the waiting room which was really good since I had my 10 month old bab More

by Deserieramos2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Report | Print
Sep 29, 2025 -

INFINITI of Downtown LA responded

We're so glad Alan could assist you promptly at Infiniti of Downtown LA. Thank you for your kind words and recommendation! We hope you and your little one have a great day!

September 24, 2025

Great and fast service the waiting are is always clean and great coffee you guys have More

by ignacio.nava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy Orozco
Report | Print
Sep 25, 2025 -

INFINITI of Downtown LA responded

Thank you for being a valued customer at Infiniti of Downtown LA! We're pleased to know our quick service and comfortable waiting area are appreciated.

July 05, 2025

It has the car I wanted, sales department is very efficient and reasonable. I left the dealership in 2 hr with the new car (and traded in my old) More

by ANTHONYSEANLIU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Guzman
Report | Print
Jul 07, 2025 -

INFINITI of Downtown LA responded

Congratulations on your new car! Thank you for your business and outstanding feedback about our team at INFINITI of Downtown LA.

July 03, 2025

The service agent was helpful and courteous to my needs. He promptly helped me out and i was in n out of the dealership. More

by Maro0518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Perez
Report | Print
Jul 03, 2025 -

INFINITI of Downtown LA responded

Quick and easy, just how we like it! Thanks for your kind words and five stars for our service team. We'll see you next time at Infiniti of Downtown LA!

1
2
...
5