INFINITI of Downtown LA

The service agent was helpful and courteous to my needs. He promptly helped me out and i was in n out of the dealership. He promptly helped me out and i was in n out of the dealership. More

My services advisor was very accommodating and was spot on with his timing…he gave me a coupon to help save a few dollars on my pocket which was amazing…. I’m grateful, and made sure that he did the resear on with his timing…he gave me a coupon to help save a few dollars on my pocket which was amazing…. I’m grateful, and made sure that he did the research on my car history of services…. Thank god the was no recommendations…. He just gave me an update of what I will need to service next… which doesn’t come for another 10,000 miles. More

I appreciate their professionalism. I like that there no waiting, your appointment time is honored and are good at explaining things. Comfortable waiting areas. I like that there no waiting, your appointment time is honored and are good at explaining things. Comfortable waiting areas. More

Greeted as soon as I walked in, given opportunity to look at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extreme at the various cars, plenty of opportunity to test drive. Sales reps were knowledgeable. Plenty of cars on lot to see. Fernando and Mia were extremely helpful and informative. My biggest concern was not being treated fairly and well in the financial department by Mr Jose Escobar. I Would refer friends to work with Fernando, More

The service department was very efficient. The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased w The process was smooth which utilized various forms of technology. The service manager, Ozzy, was very professional and helpful. I was very pleased with my experience. More

Comfortable and clean Need to be more aware of customer”s arrival time and time it takes for a rep to address customer customer”s arrival time and time it takes for a rep to address customer More

Very good service visit at Downtown LA Infiniti. Infiniti of Downtown LA provided good service. Infiniti of Downtown LA provided good service. More

Infinity of Downtown LA offers great service for my vehicle. I love the service technicians, especially Fabian he always takes good care of me and communicate the status of my vehicle. Infinity of Down vehicle. I love the service technicians, especially Fabian he always takes good care of me and communicate the status of my vehicle. Infinity of Downtown LA has the newest loaner vehicles and will do their best to give you a vehicle of equal size to accommodate you and your loved ones. More

The service is amazing and quick. They are very efficient in what they do My car is running smoothly They are very efficient in what they do My car is running smoothly More