Back

INFINITI of Downtown LA

Los Angeles, CA

4.7
6 Reviews

635 W Washington Blvd

Los Angeles, CA

90015

Directions

Filter Reviews By Type

Showing 6 reviews

December 18, 2024

Todo muy rápido al apoyarnos con nuestro vehículo exelente servicio de parte de Alan Muñiz y solo queda agradecerle muchas gracias More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Muniz
Dec 18, 2024 -

INFINITI of Downtown LA responded

Edgar, gracias por compartir tu experiencia con Alan y el equipo de Infiniti of Downtown LA. Nos alegra saber que recibiste un servicio excelente y rápido. ¡Apreciamos tus amables palabras!

December 17, 2024

Amazing service I really enjoyed how fast I was taken care of. Amazing lobby and waiting are. Super friendly staff!!! More

by Liellevi1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muniq Bynum, Jose Cadena, David Mares, Alan Muniz, Gabriel Perez, Fabian Rivera, Lance Sobczak, Helen Villafranca
Dec 18, 2024 -

INFINITI of Downtown LA responded

Thanks for sharing that you enjoyed the speedy service and friendly atmosphere at Infiniti of Downtown LA! Until next time, safe travels and happy holidays!

December 15, 2024

I don’t as very pleased to be greeted by Angel, he was very attentive and answered all my questions effectively. He made the process so easy and was so thrilled and excited to leave with my new car. Infin More

by Tanyag8954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Ayoub, Angel Guzman
Dec 16, 2024 -

INFINITI of Downtown LA responded

Thank you for sharing your experience with Angel at Infiniti of Downtown LA! We're thrilled to hear he provided attentive customer service and made the car-buying process smooth. Enjoy your new ride, and we appreciate your kind words about our team!

December 12, 2024

The appointment system wasn’t working even though I received confirmation and I waited 35 mins after I paid for my car to pick up More

by eij1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ozzy
Dec 12, 2024 -

INFINITI of Downtown LA responded

Hello, I apologize for the inconvenience you experienced with our appointment system and the wait time during your car pick-up. Please feel free to reach out if you'd like us to address any further concerns or questions. Thank you. Lance Sobczak - Service Director - 213-927-7421

November 15, 2024

First time here. Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero, Gabriel Perez
Nov 15, 2024 -

Dannyappleocean11 responded

Didn’t see Sandy’s name on list I added her name and she deserves 5 STARS also. I didn’t have an option to add.

Nov 18, 2024 -

INFINITI of Downtown LA responded

Danny, it's so wonderful that Gabriel and Sandy made such a positive impact on your first visit to Infiniti of Downtown LA. We always aim to provide exceptional service and expertise and appreciate your feedback!

Nov 18, 2024 -

Dannyappleocean11 responded

Thank you. I will come back again.

November 15, 2024

First time here. Very nice presentation in the Exterior coming in to the second floor. Customer service was amazing everything started with a phone call that Gabriel More

by Dannyappleocean11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cordero, Gabriel Perez
Nov 15, 2024 -

Dannyappleocean11 responded

Didn’t see Sandy’s name on list I added her name and she deserves 5 STARS also. I didn’t have an option to add.

Nov 18, 2024 -

INFINITI of Downtown LA responded

Danny, it's so wonderful that Gabriel and Sandy made such a positive impact on your first visit to Infiniti of Downtown LA. We always aim to provide exceptional service and expertise and appreciate your feedback!

Nov 18, 2024 -

Dannyappleocean11 responded

Thank you. I will come back again.