INFINITI of Cool Springs

Excellent service I called the morning of a Thursday and got an appointment that same day. Pulled in the bay and had someone waiting on me immediately. My service perso I called the morning of a Thursday and got an appointment that same day. Pulled in the bay and had someone waiting on me immediately. My service person was jay, very helpful and professional. Jay said he wasn’t sure how long it would take to fix the problem and took me to get a loaner car. The car I was given was brand new and comparable to the one I own. My overall experience was awesome. Mike More

Hanging out. Rachel helped with my key fob. She was pleasant and kept me informed about what was going on with my car. I would definitely recommend getting your ca Rachel helped with my key fob. She was pleasant and kept me informed about what was going on with my car. I would definitely recommend getting your car serviced there. More

Easy service Libby was great. My car was fixed quickly and Libby communicated with me to let me know what was going on with my car. It was quick and easy. Libby was great. My car was fixed quickly and Libby communicated with me to let me know what was going on with my car. It was quick and easy. More

my review I had a good experience, helped by a young man whose name I have lost. My only complaint, as always, is the length of time required. I had a good experience, helped by a young man whose name I have lost. My only complaint, as always, is the length of time required. More

Very attentive Personnel were very knowledgeable, friendly. Worked with me to obtain a messing item left out of the vehicle at the time of purchase of the vehicle. Personnel were very knowledgeable, friendly. Worked with me to obtain a messing item left out of the vehicle at the time of purchase of the vehicle. More

Q70S for my wife This is the fourth Infiniti we have purchased since 2007, Infiniti of Cool Springs continues to set the standard, we can’t see purchasing another bran This is the fourth Infiniti we have purchased since 2007, Infiniti of Cool Springs continues to set the standard, we can’t see purchasing another brand. More

Service Great workiwith Ryan. We’ve had other less than great experiences with other employees. Ryan made sure we were aware of what additional work needed to Great workiwith Ryan. We’ve had other less than great experiences with other employees. Ryan made sure we were aware of what additional work needed to be done and did a great job up selling More

Excellent As Usual Got me in/out quickly in a time that exceeded my expectations. Kept me informed throughout process and loaner was ready ans waiting which minimized im Got me in/out quickly in a time that exceeded my expectations. Kept me informed throughout process and loaner was ready ans waiting which minimized impact to my time. More

Service Center Very quick to get my car dropped off. They had the alignment checked on my car and brought a loaner car right to the door. I was in & out in 15 mins. Very quick to get my car dropped off. They had the alignment checked on my car and brought a loaner car right to the door. I was in & out in 15 mins. Got my car back the next morning. More

Great and friendly service I have had to take my car in for service 3 times and it has always been a great experience. They go out of their way to keep you informed on the statu I have had to take my car in for service 3 times and it has always been a great experience. They go out of their way to keep you informed on the status of your vehicle. More