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INFINITI of Cool Springs

Franklin, TN

4.4
886 Reviews

211 Comtide Court

Franklin, TN

37067

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Showing 886 reviews

January 02, 2018

Great Customer Service I had been researching these vehicles for about 3 months. I finally decided which one I wanted and the dealer made it so simple! Excellent. More

by AStuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hopkins
January 02, 2018

Oil Change and Wash Went in for an oil change and was quickly greeted by a friendly sales rep, got a wash and a vacuum as well in about 45 minutes. Great service, friend More

by Matthew Haas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Garner
December 31, 2017

Very satisfactory!! Received very good service, in a timely professional way. Really appreciated the excellence service by Frank Marshall! Great job! Would recommend the More

by Gmcnair55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marshall
December 29, 2017

125000 Service. Very pleased with the service and recommendations from Ryan. He had loaner ready and called as soon as the my car was ready. Excellent job. More

by ET2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunning
December 29, 2017

Great! Great! Great! Great automobile and great dealer! They are always friendly, professional, and willing to help in anyway they can. They always give me a loaner car an More

by Janice Nichols
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Shelly , Ryan Dunning, John Bost
December 29, 2017

Regular maintenance, exceptional service Stopped in for regular maintenance. As usual, very courteous and always a bonus to get a free loaner. The team listened to a couple of concerns that More

by Brianc12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cooper
December 29, 2017

great service very pleased with the service I got from Marc and the dealership. He had a loner ready and the service was quick and friendly. Would recommend the ser More

by Tom w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
marc cooper
December 28, 2017

Libbie was great Libbie was very personable, and informative. I highly recommend her. Why is her name not listed on this survey? She kept me updated on time. More

by Klbookout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Libbie
December 24, 2017

awesome was out in 45 minutes for a oil change and fixed some other things very helpful was offered a shuttle but ended up not needing. More

by firehoops
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Billingsley
December 23, 2017

Great service, on time Frank did a great job explaining service to me and getting me out the door-the loaner car was easy to reserve and return too More

by 02vthokie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marshall
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