INFINITI of Cool Springs

excellent customer service Mr Frank & Mr Mitch went over and above to help me with my paint problem. They were adamant about making sure it got done in a timely manner;and becau Mr Frank & Mr Mitch went over and above to help me with my paint problem. They were adamant about making sure it got done in a timely manner;and because of their diligence and honesty I use them for all of my major services... More

Great service...even on a snow day! Trey and his team made sure all of the service work was done early. Good recommendations on what should be done now and what could wait until next se Trey and his team made sure all of the service work was done early. Good recommendations on what should be done now and what could wait until next service. More

Service to brakes Frank always works well with me and handles my service needs. I will be returning in the 3 months for my oil change and filter. Frank always works well with me and handles my service needs. I will be returning in the 3 months for my oil change and filter. More

Great Dealership/Friendly Service I went in for an oil change and told Blake about an issue I was having and he immediately told me that he was getting me a loaner car and they were g I went in for an oil change and told Blake about an issue I was having and he immediately told me that he was getting me a loaner car and they were going to thoroughly check the car out. He kept in touch about the progress and gave me a timeline for completion. Very professional and friendly dealership. More

SATURDAY SERVICING Very professional servicing coordinated by Blake . Items completed in a timely manner ahead of schedule . Blake acted like a trusted advisor . Very im Very professional servicing coordinated by Blake . Items completed in a timely manner ahead of schedule . Blake acted like a trusted advisor . Very impressed with overall service and all communication while at the dealership . More

30,000 mile service Great service from Blake. He did a great job. I was very pleased with his responsiveness. Infiniti of Cool Springs really rocks! I'll come back! Great service from Blake. He did a great job. I was very pleased with his responsiveness. Infiniti of Cool Springs really rocks! I'll come back! More

Great service! Always exceptional service! Marc is so great to work with. I have never had a service experience that was actually "pleasant" until now! Would definit Always exceptional service! Marc is so great to work with. I have never had a service experience that was actually "pleasant" until now! Would definitely recommend! More

Regular service I purchased my car at this dealership and I always go there for regular maintenance. The customer service they provide is always great. I recommend th I purchased my car at this dealership and I always go there for regular maintenance. The customer service they provide is always great. I recommend this dealership More

Wonderful experience! Had a wonderful experience! Highly recommend the service department. Very efficient and professional. Did everything they said they would. They did a Had a wonderful experience! Highly recommend the service department. Very efficient and professional. Did everything they said they would. They did a complete check of my used Infiniti and did extra things I didn't even think to ask for. I will be back in the future. I felt like they really cared about giving good service to their customers. I had heard they treat you like a king. I was not disappointed. More

As Fun as It Could be Getting your car serviced is never a joyful experience, but this dealership makes it as good as it can be. Nice waiting area, snacks, water, free wifi Getting your car serviced is never a joyful experience, but this dealership makes it as good as it can be. Nice waiting area, snacks, water, free wifi if you have to hang around. If not, you get a loaner car so you can go about your day! Plus, get the advantage of trying out a different car that you may want to buy later. In the end, it's all about the quality and price. Not cheap, but what dealer is? They even offered to wash my car before returning, but weather didn't permit. Sure was a nice idea though. More