INFINITI of Cool Springs

Always Great! I was quickly greeted and all of my needs were met! No problems! My car was clean on return and the loaner car was quickly available! I was quickly greeted and all of my needs were met! No problems! My car was clean on return and the loaner car was quickly available! More

Great Service Libbie was very helpful and professional. She set up my service and loaner by phone. It was very painless process. The work was done promptly and fast Libbie was very helpful and professional. She set up my service and loaner by phone. It was very painless process. The work was done promptly and faster than promised. I would highly recommend to others. More

Service Jay Garner was great to work with yesterday, I spent more than I was expecting. But his recommendations were accurate. Thanks again, Jay for your help Jay Garner was great to work with yesterday, I spent more than I was expecting. But his recommendations were accurate. Thanks again, Jay for your help More

Pleasant people who are responsive Love the car and the service dept. is responsive and helpful. I think your survey is too long and I will refuse to do another one unless it is shorte Love the car and the service dept. is responsive and helpful. I think your survey is too long and I will refuse to do another one unless it is shortened. One question is all that is needed. Either the service department was excellent or it wasn't. More

Very good service techs that are up on all the new options Everyone went above their responsibility's to please you. I couldn't ask for any better treatment with the service department or the sales people. Everyone went above their responsibility's to please you. I couldn't ask for any better treatment with the service department or the sales people. More

Quick and efficient service Marc Cooper, the service adviser, kept me informed throughout the process of addressing my repair issues. Marc works well with customers and is very p Marc Cooper, the service adviser, kept me informed throughout the process of addressing my repair issues. Marc works well with customers and is very professional. More

90,000 mike checkup The service was excellent. Libbie was a great service rep. Just wish it wasn’t so expensive. I’ve had a good experience with this dealership for ma The service was excellent. Libbie was a great service rep. Just wish it wasn’t so expensive. I’ve had a good experience with this dealership for many years. More

Service Jay is my service advisor. He did a great job, meeting me right away and very courteous. He called me promptly and advised what they had done and th Jay is my service advisor. He did a great job, meeting me right away and very courteous. He called me promptly and advised what they had done and things that need to be checked. Very nice guy. More

Oil Change I have my oil changed at the dealer because a few years back I tried to save some time and had it done at a jiffy lube type of place, and they were fa I have my oil changed at the dealer because a few years back I tried to save some time and had it done at a jiffy lube type of place, and they were fast, however they didn't attach everything under the car correctly and it was making a strange banging sound. I had to take it to the dealer to find out what was wrong. Now I take it to the dealer and I get the car checked out and an oil change and car wash in a reasonable amount of time. More

Marc CoolPer Marc exceeded my expectations from start to finish. I still can’t believe that Marc an his Service Team disassembled the engine to my G35, then remove Marc exceeded my expectations from start to finish. I still can’t believe that Marc an his Service Team disassembled the engine to my G35, then removed and replaced the water pump in one day. I thought it would take at least 2 days. Extremely pleased! More