INFINITI of Cool Springs

service I called Libbie for appointment and was promptly scheduled. Loaner car was provided of same model as mine. In and out very quickly. Got a return call I called Libbie for appointment and was promptly scheduled. Loaner car was provided of same model as mine. In and out very quickly. Got a return call that my car was ready earlier than expected. all w/o charge. More

Excellent Ft appears that serviced is not rushed to assure workmanship. I like having a nice vehicle to use while mine is being serviced and that my car is was Ft appears that serviced is not rushed to assure workmanship. I like having a nice vehicle to use while mine is being serviced and that my car is washed after the service. More

First time visit to Infiniti of Cool Springs This was our first visit to this Infinti of Cool Springs. My wife and I had a 2 and a half hour drive, from western Kentucky to Nashville. Yes, this This was our first visit to this Infinti of Cool Springs. My wife and I had a 2 and a half hour drive, from western Kentucky to Nashville. Yes, this is the closest Infiniti dealer to our home. Our scheduled appointment started on time, the service I required was delivered with full explanation as to what was done and why. Everyone from Cool Springs was very friendly, helpful and concerned that our needs were addressed. Samantha was our customer service representative and we could not have been any happier with the service and courtesy she provided us. More

oil change, check other systems and replace front grill. I was really impressed with the service: quality speed and efficiency. For me the best part was our service provider, Marc, kept me informed throughou I was really impressed with the service: quality speed and efficiency. For me the best part was our service provider, Marc, kept me informed throughout the process, with phone calls and texts to let me know the progress, More

M35 service Work was very good. Only problem was a smelly loaner car. It had a very bad tobacco smell. Almost took it back. Otherwise car was nice Work was very good. Only problem was a smelly loaner car. It had a very bad tobacco smell. Almost took it back. Otherwise car was nice More

Excellent service Service was performed in a timely manner. Marc Cooper is a very friendly service advisor. I was impressed with the overall service department and the Service was performed in a timely manner. Marc Cooper is a very friendly service advisor. I was impressed with the overall service department and the waiting lounge. More

Oil change & replace wiper blades Service appointment was easy to schedule online. Jay Garner is always friendly and helpful. Keeps me posted on status of service. Love the use of a lo Service appointment was easy to schedule online. Jay Garner is always friendly and helpful. Keeps me posted on status of service. Love the use of a loaner to run errands. More

Great Service Marc Cooper in the service department is and always great to work with. Service was done in great time and happy with the results. Thanks Marc Cooper in the service department is and always great to work with. Service was done in great time and happy with the results. Thanks More

Best Experience Andrea was highly recommended to us for our new car purchase and we quickly saw why. He was considerate, knowledgeable and extremely personable. The e Andrea was highly recommended to us for our new car purchase and we quickly saw why. He was considerate, knowledgeable and extremely personable. The entire staff of the dealership was friendly and accommodating making sure that we were promptly attended to throughout the purchase process. More

Complimentary Oil Change Fast efficient and even though it's been raining on and off the vehicle was washed to remove that ugly road dirt. Thanks for vaccuming out the inside Fast efficient and even though it's been raining on and off the vehicle was washed to remove that ugly road dirt. Thanks for vaccuming out the inside too! More