INFINITI of Cool Springs

Great! Great service and friendly staff. I drive 2 hrs to get my QX serviced. I wouldn’t go anywhere else, very professional and on top of everything. Great service and friendly staff. I drive 2 hrs to get my QX serviced. I wouldn’t go anywhere else, very professional and on top of everything. More

Great Service I've taken my 09 G37 here for service for the first time this year, and twice so far. Both experiences have been great. The service is great, the comm I've taken my 09 G37 here for service for the first time this year, and twice so far. Both experiences have been great. The service is great, the communication is great, and the work they've done on my car has been great! I live an hour away from Infiniti, but I won't take my car anywhere else from now on. More

Excellent! The Service department was friendly and helpful in arranging service for my car. The process was quick and easy. They did a great job of detailing the The Service department was friendly and helpful in arranging service for my car. The process was quick and easy. They did a great job of detailing the car as well. The loaner car program is very convenient. More

Excellent Customer Service Marc Cooper provided outstanding customer service, got my car issues resolved quickly, and worked around my schedule! He is the best Service Rep !! Marc Cooper provided outstanding customer service, got my car issues resolved quickly, and worked around my schedule! He is the best Service Rep !! Thanks, Marc! More

Great Service Brought my older Infiniti in for scheduled service. Samantha was professional and attentive to my experience with the vehicle and also explained a cou Brought my older Infiniti in for scheduled service. Samantha was professional and attentive to my experience with the vehicle and also explained a couple issues that should be taken care of in the future in a relaxed and no pressure manner. I will definitely be a return customer. More

Good experience! Highly recommend! I always have a good experience at Infiniti of Cool Springs! I hesitate to fill out this portion because it is so time consuming. In future could you I always have a good experience at Infiniti of Cool Springs! I hesitate to fill out this portion because it is so time consuming. In future could you stick to yes, no & star systems? I was a bit annoyed at the upselling I was offered. More

Efficient & Effective This was my first experience with the service department and I can highly-recommend it! Fast check-in, great service advisor, easy checkout, and the This was my first experience with the service department and I can highly-recommend it! Fast check-in, great service advisor, easy checkout, and the whole thing was done quickly. I really appreciated being able to work on the WiFi while I waited. More

Top notch service On March 11, 2018 I had a 7:40 scheduled appointment, Jay Garner was my service advisor. Very professional experience from start to finish . The free On March 11, 2018 I had a 7:40 scheduled appointment, Jay Garner was my service advisor. Very professional experience from start to finish . The free car wash is a plus. Will return for future services here More

Jay is the best Jay Garner knows his stuff. I've owned Cadillacs, BMWs, and GMCs and Jay is, by far, the best Service Rep I have dealt with. He is a 5 - Star employ Jay Garner knows his stuff. I've owned Cadillacs, BMWs, and GMCs and Jay is, by far, the best Service Rep I have dealt with. He is a 5 - Star employee. More

Same day service Called for service in the morning. Frank was able to fit my schedule and so I brought the car in. The work was done in a timely manner and I was impre Called for service in the morning. Frank was able to fit my schedule and so I brought the car in. The work was done in a timely manner and I was impressed with their work More