INFINITI of Cool Springs

Routine oil maintenance Marc Cooper was absolutely wonderful. He made everything simple and quick. My vehicle was in and out in no time and Marc made sure all of my questions Marc Cooper was absolutely wonderful. He made everything simple and quick. My vehicle was in and out in no time and Marc made sure all of my questions were addressed prior to leaving. He escorted me out to my vehicle and wished me a good day. Great experience! More

Great Car Purchase Experience! Cool Springs Infiniti has been 'my' dealership since 2000. I have had great service and my cars have been cared for meticulously.. Yesterday was ''ne Cool Springs Infiniti has been 'my' dealership since 2000. I have had great service and my cars have been cared for meticulously.. Yesterday was ''new car' buying day and I chose a pre-certified used car through the internet sales area. Shawn Carter was my salesperson. I really enjoyed my time with Shawn from looking at the current inventory to telling childhood stories about loving cars. Shawn ran CarFax reports, explained the pre-cert. process, highlighted the warranties associated with a pre-cert. car and answered a ton of questions thoroughly AND with a great deal of patience. Several of the sales sraff and various managers stopped by to day 'hello' and to thank me for my business. When it came time to talk money, there was none of the old school 'back room' feel to that which I appreciated. On another note, I have just met Marc Cooper, one of the service advisers. Marc will be working with my husband's car and with mine. We are Infiniti fans! More

Jay is awesome! Great service as always! Thank you as I am being taken care of each time I have come in for service. I will continue to buy Infinity Great service as always! Thank you as I am being taken care of each time I have come in for service. I will continue to buy Infinity More

Victoria did a great job with great service! Victoria did a great job with great service. She was very personable and could answer our questions, I would recommend Victoria and will use her aga Victoria did a great job with great service. She was very personable and could answer our questions, I would recommend Victoria and will use her again. This is my 4th Infiniti car! More

Service was friendly, accommodating and prompt Service Frank has been very prompt and helpful with my service. He seems truly interested in keeping everything on my vehicles up to day. The servi Service Frank has been very prompt and helpful with my service. He seems truly interested in keeping everything on my vehicles up to day. The service department continues to be very good overall. More

Infiniti Service Great experience. Thanks! Service department was thorough and did not take a lot of time. Not pressured to do extra work on my vehicle, but was advise Great experience. Thanks! Service department was thorough and did not take a lot of time. Not pressured to do extra work on my vehicle, but was advised of what work would be required. I will return. More

Great service I recently purchased a 2019 QX50 from Infiniti of Cool Springs. Cameron was considerate, knowledgeable, and accommodating through the entire process. I recently purchased a 2019 QX50 from Infiniti of Cool Springs. Cameron was considerate, knowledgeable, and accommodating through the entire process. Will definitely give Infiniti of CS the first opportunity to earn my business next time I purchase a vehicle. More

Great Experience My wife and I had a great experience at Infiniti of Cool Springs! Curtis was great, Alex was great. They shot me a fair price on the new car and on My wife and I had a great experience at Infiniti of Cool Springs! Curtis was great, Alex was great. They shot me a fair price on the new car and on our trade from the beginning. I do a LOT of research before stepping foot in a dealership to be prepared. I was very happy with the deal I received and love the new ride! Very friendly and professional staff. Look forward to our return visits when it's time for oil changes and other regular maintenance. More

GOOD EXPERIENCE AT FIRST THERE WAS SOME CONFUSION, AFTER WE GOT THROUGH THAT IT WENT OKAY. A LITTLE SLOW WAITING TO DO PAPERWORK AND FINANCING. OVER HAPPY WITH VEHI AT FIRST THERE WAS SOME CONFUSION, AFTER WE GOT THROUGH THAT IT WENT OKAY. A LITTLE SLOW WAITING TO DO PAPERWORK AND FINANCING. OVER HAPPY WITH VEHICLE AND DEALERSHIP More

Above and Beyond From the initial phone call to the pick-up and payment, this was an absolutely perfect experience. I hit an issue and they worked with me to perfectly From the initial phone call to the pick-up and payment, this was an absolutely perfect experience. I hit an issue and they worked with me to perfectly resolve it in a win-win way. More