INFINITI of Cool Springs

Service above and beyond Fast, friendly service. We were headed from Florida to Michigan and had problems with our transmission. Our service advisor Frank took care of us and Fast, friendly service. We were headed from Florida to Michigan and had problems with our transmission. Our service advisor Frank took care of us and worked us into the schedule so we were able to get our repairs completed and continue on our way. More

Excellent and fast service Samantha was very helpful in explaining our service and getting our family in a complimentary vehicle. The service was quick and our vehicle looked gr Samantha was very helpful in explaining our service and getting our family in a complimentary vehicle. The service was quick and our vehicle looked great. More

Happy with service, as always. Ryan did a good job explaining to me about tires and took time with me and was patient. Car being washed is always a plus too! Ryan did a good job explaining to me about tires and took time with me and was patient. Car being washed is always a plus too! More

Happy satisfied customer Ryan Dunning was my service advisor and he delivered outstanding customer service. It is also very accommodating to be able to get a rental car while Ryan Dunning was my service advisor and he delivered outstanding customer service. It is also very accommodating to be able to get a rental car while services are being rendered to my vehicle to avoid waiting. More

Customer Focused Service Department Trey and the others with whom I had interaction, provide a professional and customer friendly environment. Issues with my car were fully explained and Trey and the others with whom I had interaction, provide a professional and customer friendly environment. Issues with my car were fully explained and rectified. More

Marc was great to work with!!!! He was very friendly and very knowledgeable!! He contacted me from start to finish and also got me pricing on new tires and the 30,000 mile upcomin He was very friendly and very knowledgeable!! He contacted me from start to finish and also got me pricing on new tires and the 30,000 mile upcoming service. He was awesome to work with!!! More

Always Outstanding Service Always fast and accurate service. I always feel my car is in the best of care. Thanks to all of you in the Service department. Always fast and accurate service. I always feel my car is in the best of care. Thanks to all of you in the Service department. More

Outstanding Service was excellant.... Tech went above and beyond making sure body panels were in alignment... Like a bonehead I had left my 2k diamond wedd Service was excellant.... Tech went above and beyond making sure body panels were in alignment... Like a bonehead I had left my 2k diamond wedding ring in the loaner car when I dropped it off. I called the service counter and let them know. Service rep. not only went out to the loaner and retrieved it for me he waited 15min after close till I got there. Thank goodness! More

Prompt, good service Got in quickly; work was done very well. Appreciate the time Ryan took with me explaining options. It was easy to get an appointment on Saturday Got in quickly; work was done very well. Appreciate the time Ryan took with me explaining options. It was easy to get an appointment on Saturday More

Great Service Timely Service , the loaner was a big help. I left personal items in the loaner and they were promptly retrieved. Frank Marshall was very helpful and Timely Service , the loaner was a big help. I left personal items in the loaner and they were promptly retrieved. Frank Marshall was very helpful and the service outcome was very good. More