INFINITI of Cool Springs

GREAT SERVICE From the minute I got to the dealership they were very professional and attentive to my needs. I had a very knowledgeable and down to earth sales rep. From the minute I got to the dealership they were very professional and attentive to my needs. I had a very knowledgeable and down to earth sales rep. I had my 8 month old son with em, which made it hard at times to test drive and look at different vehicles, However, Rob made things very easy and not stressful with the whole transition. I would recommend this dealership to anyone, especially my sales rep Rob. Thank you again Rob for the great customer service! More

Service Always treats me with such respect and kindness. Hard working guys in this shop! I’m grateful they can get my maintenance done when I need. Always treats me with such respect and kindness. Hard working guys in this shop! I’m grateful they can get my maintenance done when I need. More

Recent service Frank was great and I really liked the texts communicating the service recommendations, made it easy to manage during my busy day. Will be back again Frank was great and I really liked the texts communicating the service recommendations, made it easy to manage during my busy day. Will be back again More

The best car dealer in town. I recommend to everyone in town. Best service. And pronto no ways . I car dealer in town. I recommend to everyone in town. Best service. And pronto no ways . In and out . And you live with a smile and a clean Ca. More

Service Had a problem with my convertible top (was down and it wouldn't go up correctly). texted trey and he got me right in and had it done the same day. re Had a problem with my convertible top (was down and it wouldn't go up correctly). texted trey and he got me right in and had it done the same day. really appreciated him getting me in and getting it done. More

Good Service No problems and quick out the door service. They provided a pleasant stay while waiting and a loaner car for us to run some errands. No problems and quick out the door service. They provided a pleasant stay while waiting and a loaner car for us to run some errands. More

Maintenance Went to the dealership for routine maintenance and repair Infiniti connect. Dealership provided a car for my convenience during the repair. xx the ca Went to the dealership for routine maintenance and repair Infiniti connect. Dealership provided a car for my convenience during the repair. xx the car for other maintenance and found I needed an updated module, which was replaced. All the work was completed same day, handled in a very professional manner, More

It was amazing they found my issue and notified me ASAP . Trey provided me with premium service. I took my car in and within an hour I knew what was going on. I will be taking my car back for sure . Trey provided me with premium service. I took my car in and within an hour I knew what was going on. I will be taking my car back for sure More

Service Brought my G37 in for service. Needed an oil change, tire rotation, brakes and brake flush. Was in and out quickly with a loaner car great service. M Brought my G37 in for service. Needed an oil change, tire rotation, brakes and brake flush. Was in and out quickly with a loaner car great service. Marc was fantastic. On a sidenote Eric Hopkins needs a new picture with the email that was sent with this survey. A selfie isn’t real professional. More

Proud to drive an Infiniti Libbie Niswonger as my service provider is quite competent in every respect. She is knowledgeable and professional, with a caring attitude to boot. A Libbie Niswonger as my service provider is quite competent in every respect. She is knowledgeable and professional, with a caring attitude to boot. All of the employees in every category that I encountered, from the call center to route my appointment to service rendered and providing a loaner car regarding my visit were excellent. This has been consistent for many years with this dealership and owning Infiniti. More