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INFINITI of Cool Springs

Franklin, TN

4.4
886 Reviews

211 Comtide Court

Franklin, TN

37067

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Showing 886 reviews

June 02, 2018

Service for Q56 It was so easy to make a convenient appointment and Jay is wonderful to work with. Service was great and love having the use a loaner. More

by Stephjane2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Garner
June 02, 2018

Great experience Darius was very knowledgeable. He was able to answer the majority of our questions and supplied us with a lot of options. He made sure that we not onl More

by Saeng2018$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darius and Alex Demetriades
June 02, 2018

Oil change I scheduled an oil change and was promptly greeted when I arrived at the dealership. They set me up with my service and my loaner quickly so I get on More

by Keepitclean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Presley
June 01, 2018

Excellent Great experience. The service personnel especially Joseph were very friendly and attentive. I would recommend this service department to anyone. I h More

by pstinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Battle
May 31, 2018

Marc - Excellent Customer Service Marc did an excellent job. Customer Service was superb. I recommend Marc as a Service Advisor for anyone who has an Infiniti. He is Awesome More

by Luv2duckhunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc - Service Advisor
May 28, 2018

Very courteous and excellent service Infiniti of Cool Springs is the only place that I would take my car to be serviced. Fixed my keyless entry expertly. Always courteous and pleasant to More

by BarbaraJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cooper, William Baker
May 28, 2018

2014 Infiniti QX80 Service Jay was great. He took good care of me and was very professional. See you all for my next service. Communication was great. I will be back More

by Kevinford20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
May 27, 2018

Victoria Mulea is suberb. The best!!! For years we dealt with Brenda who is no long with Infiniti, but are superbly happy with the care and concern that Victoria showed in our search for a More

by Flag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Mulea
May 27, 2018

Service of my 5 year old Infiniti The service was quick and exactly what I needed - the brake rotors needed to be resurfaced to eliminate a vibration when stopping. The car has 80,000 More

by Infiniti Frank Marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Marshall
May 27, 2018

Great service I have always had a great experience with this dealership when I have had my car serviced. I would highly recommend this dealership to anyone. More

by Ben 271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
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