
INFINITI of Cool Springs
Franklin, TN
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Verry knowledgeable, efficient and friendly. Great communication. Spent over an hour explaining the features of our new Q50 Red Sport and answered our questions clearly. Great communication. Spent over an hour explaining the features of our new Q50 Red Sport and answered our questions clearly. More
Ed & the team at Cool Springs was efficient, served my needs, & put me in my car! I love my Infiniti Q60! I will definitely be back when it’s time to trade, purchase, or service my car! needs, & put me in my car! I love my Infiniti Q60! I will definitely be back when it’s time to trade, purchase, or service my car! More
Ed Ryan was very friendly and helpful throughout the whole sales process. He explained everything thoroughly and went above and beyond to help me find the right car for me. Just had a tow hitch added whole sales process. He explained everything thoroughly and went above and beyond to help me find the right car for me. Just had a tow hitch added today through the service department and received excellent customer service. So glad I found this dealership! More
I own two vehicles purchased here and use them exclusively for maintenance. Ryan, my service adviser, knows my vehicles and Is always prompt and straightforward with estimates of cost and completi exclusively for maintenance. Ryan, my service adviser, knows my vehicles and Is always prompt and straightforward with estimates of cost and completion time. More
I have used Infiniti of Cool Springs for many years, and have not been disappointed. Their service is prompt, the communication is excellent, the service crew is professional and respectful, the quality of have not been disappointed. Their service is prompt, the communication is excellent, the service crew is professional and respectful, the quality of service is first-rate, and the price is fair. More
The facility is clean. All the service staff was very friendly, professional and helpful. Communication from service rep very helpful. All the service staff was very friendly, professional and helpful. Communication from service rep very helpful. More