INFINITI of Cool Springs

Quick, easy, efficient, courteous service I brought my car in for a routine oil change. I didn't have an appointment. The service advisor was courteous, got us right in, and it was finished wi I brought my car in for a routine oil change. I didn't have an appointment. The service advisor was courteous, got us right in, and it was finished within the time that he estimated which was within an hour. Very pleased! More

Prifessional Quick and friendly kept me informed of status of vehicle. And the wait time left. A little more attention to detail to car wash even though it’s conpl Quick and friendly kept me informed of status of vehicle. And the wait time left. A little more attention to detail to car wash even though it’s conplimentary More

30m mile inspection While I feel this service might be a bit overpriced, it is well worth it. Trey was very good in explaining all that would be involved in the inspectio While I feel this service might be a bit overpriced, it is well worth it. Trey was very good in explaining all that would be involved in the inspection. More

EX372013 From the time our INFINITI was in the service bay we were kept informed of the process . Got updates on every step of the way till pick up..This was a From the time our INFINITI was in the service bay we were kept informed of the process . Got updates on every step of the way till pick up..This was all new to us, Truly a GREAT experience. Our advisor JAY GARDNER was fantastic More

Oil change and new tires Jay was very accomodating and friendly. Very effecient and my vehicle was ready when they said it would be! Best service experience to date since I ha Jay was very accomodating and friendly. Very effecient and my vehicle was ready when they said it would be! Best service experience to date since I have owned my vehicle. More

Infiniti of Cool Springs review Good sales service, very professional courteous. Had the pleasure of dealing with Stephen Kretzer. Very professional and went out of his way to get Good sales service, very professional courteous. Had the pleasure of dealing with Stephen Kretzer. Very professional and went out of his way to get me the deal I wanted. I look forwarded to future dealings and am happy to rejoin the Infiniti family. More

Service The service was very professional. I always enjoy taking my automobile there because I know I will receive the highest quality work. The service repre The service was very professional. I always enjoy taking my automobile there because I know I will receive the highest quality work. The service representative was very friendly and attentive, making sure I understood the work being completed through the process. More

Good customer service The service manager was very professional and courteous. I was kept informed of the progress and consulted regarding any action performed. Before le The service manager was very professional and courteous. I was kept informed of the progress and consulted regarding any action performed. Before leaving Danny gave me an overall view of what to expect in the upcoming service intervals. More

Service Consistent great service at the cool springs Infiniti dealership. Repairs and routine checks were done in an appropriate time and quality. A Plus Plus Consistent great service at the cool springs Infiniti dealership. Repairs and routine checks were done in an appropriate time and quality. A Plus Plus Plus More

Good customer service. Good customer service, very professional courteous. Appreciated Service Consultant Danny Presley thoroughly explaining the actions being taken to ser Good customer service, very professional courteous. Appreciated Service Consultant Danny Presley thoroughly explaining the actions being taken to service my car and providing an overview before I left of the different service items that will be forthcoming in the next 30,000 miles. That is a very helpful thing to know so a customer is not taken by surprise at time of serving. Thank you for the good service. More