INFINITI of Cool Springs

World-class Service Not only did Joseph assist in getting the vehicle serviced in a timely manner, he provided us direction on what we can do to address some paint issues Not only did Joseph assist in getting the vehicle serviced in a timely manner, he provided us direction on what we can do to address some paint issues that have recently become an issue. The experience this dealership provides is world-class and has earned my business on my next purchase. More

Great service - again. Infiniti of Cool Springs does an excellent job on service. The loner vehicles are good, communication (especially with my service adviser, Marc) is gr Infiniti of Cool Springs does an excellent job on service. The loner vehicles are good, communication (especially with my service adviser, Marc) is great. You get what you pay for. More

Service rep (Mark) was very good. Just wish it weren't so pricey. The loaner vehicle was great, and Mark kept me up to date about the time of completion. rep (Mark) was very good. Just wish it weren't so pricey. The loaner vehicle was great, and Mark kept me up to date about the time of completion. More

Very pleasant experience! This was an easy buy. Sam is a great salesman - very friendly and accommodating. We have already recommended your dealership to our friends. Great This was an easy buy. Sam is a great salesman - very friendly and accommodating. We have already recommended your dealership to our friends. Great product! More

I had a wonderful experience at Infinity. Everyone was very knowledgable and could immediately answer any questions I had. This was my first time buying an Infinity, and I was extremely impres Everyone was very knowledgable and could immediately answer any questions I had. This was my first time buying an Infinity, and I was extremely impressed with the Franklin dealership. More

It was a great deal and great experience to deal with infini I give infinity of bring five start of service experience and customer service especially my service man Mr. Mark He was a great person to deal was v I give infinity of bring five start of service experience and customer service especially my service man Mr. Mark He was a great person to deal was very rude flexible schedule for my own convenience More

Mark was great to work with and he goes over and beyond. My experience could have been better, Mike was a great person to work with. Mark made every thing very easy and explained everything down to the do My experience could have been better, Mike was a great person to work with. Mark made every thing very easy and explained everything down to the dollar what was being done on my car. More

Excellent customer service Each time I go to Infiniti, whether it’s to get my car washed or for service, I am treated as if it’s my first time. Everyone is polite and very acco Each time I go to Infiniti, whether it’s to get my car washed or for service, I am treated as if it’s my first time. Everyone is polite and very accommodating. They are willing to go beyond to make sure I am satisfied with whatever I came there for. Our family has five Infinitis so we are at the dealership often. Many of them I know one a first name basis. I encourage all my friends looking for new cars to go to Infiniti of Cool Springs. More

Sylvia was awesome Great customization of product to needs. The entire team was focused and determined to make me a happy consumer! They even called over the weekend a Great customization of product to needs. The entire team was focused and determined to make me a happy consumer! They even called over the weekend and ensure that I was satisfied! More

first checkup of new car My experience couldn't have been better. Trey was terrific to work with. No wait, no hassle...just a completely professional experience. The loaner My experience couldn't have been better. Trey was terrific to work with. No wait, no hassle...just a completely professional experience. The loaner car I received worked perfectly. Service at Infiniti of Cool Springs is a joy. More