INFINITI of Cool Springs

Service Dept is great Every time I go into the service dept they are great. They always have a loaner and finish in a short amount of time. They are very friendly and I f Every time I go into the service dept they are great. They always have a loaner and finish in a short amount of time. They are very friendly and I feel like they go above and beyond their service. Great communication and Ryan has a great sense of humor :) More

As usual, everyone was helpful and nice. Had several Infiniti’s over the years and have always had excellent service from the service department! Always helpful and friendly. Loaner cars alw Had several Infiniti’s over the years and have always had excellent service from the service department! Always helpful and friendly. Loaner cars always provided and service performed in a timely manner. More

2018 400 Sport Red Q60 Always receive excellent service, very friendly staff and very knowledgeable. Our sales person worked very hard to get us exactly what we wanted at th Always receive excellent service, very friendly staff and very knowledgeable. Our sales person worked very hard to get us exactly what we wanted at the price we wanted. More

New car purchase Great dealer and made the process very painless and smooth. Helped me pick the model hat was right for me and then helped me understand all the option Great dealer and made the process very painless and smooth. Helped me pick the model hat was right for me and then helped me understand all the options More

Extraordinary Person I am giving a 5 Star because my sales rep left early and Megan was so busy I could tell from the stack of keys on her desk. They asked Megan to take I am giving a 5 Star because my sales rep left early and Megan was so busy I could tell from the stack of keys on her desk. They asked Megan to take me she acted like I was her only customer she had she was amazing. I will always ask for Megan when I call i was so nervous but Megan Said let me do the worrying about your car and I will let you know how when can help. She is an amazing women and I truly appreciate her great Customer Service.She should travel for your company teaching how to make a customer want to come back for all car issues. Thanks for your Help Meagan. More

Excellent service It is always easy to get an appointment and drop off our car and get a loaner vehicle that is in excellent shape. We are very pleased with the work th It is always easy to get an appointment and drop off our car and get a loaner vehicle that is in excellent shape. We are very pleased with the work that was done. It was very nice to have the text about what additional work needed to be done. More

Service Center I have always had a positive experience when dealing with the Infiniti service center. The drop off time is fast, and they make sure I'm comfortable I have always had a positive experience when dealing with the Infiniti service center. The drop off time is fast, and they make sure I'm comfortable with the loaner vehicle that is provided. Jay Garner consistently does a very professional job when dealing with my car and explains any service questions I might have. More

Love the "Loaner Car" program The availability of loaner cars is very appreciated by me. Also, I like the efficiency of communicating by text and easy checkout process. This stro The availability of loaner cars is very appreciated by me. Also, I like the efficiency of communicating by text and easy checkout process. This strong service department will keep me in the INFINITI family of vehicles. More

Great customer service Everyone is always friendly. Making appointments is easy and I always get the day and time I request. There is always a loaner car available for me. Everyone is always friendly. Making appointments is easy and I always get the day and time I request. There is always a loaner car available for me. Service is always complete in a timely manner. My car is clean when I pick it hip. More

Professional Service Professional attentive addressing all of my concerns and making sure I was aware of what was happening to my vehicle also was informed of any possible Professional attentive addressing all of my concerns and making sure I was aware of what was happening to my vehicle also was informed of any possible needs in the future More