INFINITI of Cool Springs

Excellent Service Experience This was my first time at this dealership having moved here from another state. The entire process was smooth and efficient. I will definitely be re This was my first time at this dealership having moved here from another state. The entire process was smooth and efficient. I will definitely be returning for any future service needs. More

Sales Staff Silvia was great to work with. She knew the Q50 inside and out. She kept me inform on every step of the process and she was able to answer any quest Silvia was great to work with. She knew the Q50 inside and out. She kept me inform on every step of the process and she was able to answer any question I had. More

All work completed quickly I was able to get my car in the day after I called for an appointment and the work was completed to our satisfaction. We were also able to have a loan I was able to get my car in the day after I called for an appointment and the work was completed to our satisfaction. We were also able to have a loaner vehicle so I wasn't stuck at the dealer all day! More

Excellent customer service Trey was incredibly helpful and kind throughout the entire transaction. Thanks for a great team of professionals who goes above and beyond to assist t Trey was incredibly helpful and kind throughout the entire transaction. Thanks for a great team of professionals who goes above and beyond to assist their clients! More

Great Service Fast & friendly service. Service tech was very knowledgeable and was able to answer my questions. I was very pleased and definitely will be returning Fast & friendly service. Service tech was very knowledgeable and was able to answer my questions. I was very pleased and definitely will be returning the next time I need service. More

Great service The staff and service advisors are very professional and courteous. No matter who you speak to, everyone asks if you are being assisted and offer to h The staff and service advisors are very professional and courteous. No matter who you speak to, everyone asks if you are being assisted and offer to help in any way. Most dealerships do not do this. Would definitely recommend doing business with Infiniti of Cool Springs. More

Andre was awesome Andre was awesome! The haggle was process was smooth and finance guy was really cool. The only thing was my credit was pulled multiple times after I Andre was awesome! The haggle was process was smooth and finance guy was really cool. The only thing was my credit was pulled multiple times after I specifically asked if it would only be pulled once. Other than that great car buying experience and we love our new Infiniti QX60! More

Pleasant experience I was treated very professionally in every department. The loaner was waiting for me. It was very clean and in great shape. My service took the amo I was treated very professionally in every department. The loaner was waiting for me. It was very clean and in great shape. My service took the amount of estimated time. The car was returned to me after it was washed and vacuumed. Overall, very good experience. More

Awesome Job Megan was awesome! And, I totally loved the communication! the text updates and payment option is fantastic and what a time saver... I was literally i Megan was awesome! And, I totally loved the communication! the text updates and payment option is fantastic and what a time saver... I was literally in and out within minutes: try that somewhere else. More

Excellent service experience with Meghan I went in for an oil change for my QX60. Meghan was very friendly and professional. My wait time was excellent. I will always schedule my service appo I went in for an oil change for my QX60. Meghan was very friendly and professional. My wait time was excellent. I will always schedule my service appointments with Meghan. More