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INFINITI of Cool Springs

Franklin, TN

4.4
886 Reviews

211 Comtide Court

Franklin, TN

37067

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Showing 886 reviews

August 23, 2018

Great Good service. Loaner car is a great thing for us. Some of the service pricing is high. Always a pleasure to deal with service dept More

by Baker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
August 21, 2018

Service on my G 37 The level of service I received on the repairs to my G 37 convertible was excellent in all aspects. The Service writer was efficient, courteous, know More

by aestillwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cannot remember my service writers name. Please look up the gentelman from your records.
August 21, 2018

Great experience Nothing but friendly people to work with Could not ask for more from everyone there I would definitely recommend this dealership to anyone looking More

by JCamelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison, Victoria , Clement
August 21, 2018

Service Quickly diagnosed and corrected issue with car. Did good job keeping me posted on progress. I am very pleased with service received and will bring More

by Marlin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Johnson
August 19, 2018

service visit Excellent customer service. Always friendly and willing to do whatever it takes to make the customer happy. Got me scheduled for service appointment i More

by rjhall457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
August 17, 2018

Always great people I love coming here for service. I’ve dealt with all these guys. They are so nice. I hate hearing when someone leaves. They are all very good. If i got More

by Fixit!! Mara J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian O'Connor, William Baker , Daniel Griffith, Dale McCall, John Ashley , Ryan Dunning
August 16, 2018

Service Had an unexpected issue with my 2018 QX80 but Infiniti quickly identified and fixed the issue. Kept me informed throughout the process and washed the More

by Esamide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cooper
August 16, 2018

Great Experience Marc always makes my visits smooth and friendly. He explains any service, helps to get a loaner vehicle and keeps you updated when your car is ready f More

by JAG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cooper
August 15, 2018

Car Service Jay did a great job. He got me setup for my service and a loaner car very quickly. Once service was complete he called me and pick up was very quic More

by Kevinford20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Garner
August 15, 2018

Great Experience with Service Dept Megan was great to work with and very helpful. Made my first visit an excellent experience! Also able to get rental car without hassle. All very co More

by AES1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan - Service
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