INFINITI of Cool Springs
Franklin, TN
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Great Good service. Loaner car is a great thing for us. Some of the service pricing is high. Always a pleasure to deal with service dept Good service. Loaner car is a great thing for us. Some of the service pricing is high. Always a pleasure to deal with service dept More
Service on my G 37 The level of service I received on the repairs to my G 37 convertible was excellent in all aspects. The Service writer was efficient, courteous, know The level of service I received on the repairs to my G 37 convertible was excellent in all aspects. The Service writer was efficient, courteous, knowledgeable and on top of keeping me informed of the progress being made on my repairs. More
Great experience Nothing but friendly people to work with Could not ask for more from everyone there I would definitely recommend this dealership to anyone looking Nothing but friendly people to work with Could not ask for more from everyone there I would definitely recommend this dealership to anyone looking for a car More
Service Quickly diagnosed and corrected issue with car. Did good job keeping me posted on progress. I am very pleased with service received and will bring Quickly diagnosed and corrected issue with car. Did good job keeping me posted on progress. I am very pleased with service received and will bring my car back for service in the future. More
service visit Excellent customer service. Always friendly and willing to do whatever it takes to make the customer happy. Got me scheduled for service appointment i Excellent customer service. Always friendly and willing to do whatever it takes to make the customer happy. Got me scheduled for service appointment in the same week. 😊 More
Always great people I love coming here for service. I’ve dealt with all these guys. They are so nice. I hate hearing when someone leaves. They are all very good. If i got I love coming here for service. I’ve dealt with all these guys. They are so nice. I hate hearing when someone leaves. They are all very good. If i got a different SUV I would always have great memories of coming here for service. They have fixed my car multiple times. More
Service Had an unexpected issue with my 2018 QX80 but Infiniti quickly identified and fixed the issue. Kept me informed throughout the process and washed the Had an unexpected issue with my 2018 QX80 but Infiniti quickly identified and fixed the issue. Kept me informed throughout the process and washed the car at the end. Loaner car was nice and comfortable - comparable to my own. More
Great Experience Marc always makes my visits smooth and friendly. He explains any service, helps to get a loaner vehicle and keeps you updated when your car is ready f Marc always makes my visits smooth and friendly. He explains any service, helps to get a loaner vehicle and keeps you updated when your car is ready for pick up. If you want to be treated friendly, professionally and have the job done right, Marc and Infiniti of Cool Springs is your place. More
Car Service Jay did a great job. He got me setup for my service and a loaner car very quickly. Once service was complete he called me and pick up was very quic Jay did a great job. He got me setup for my service and a loaner car very quickly. Once service was complete he called me and pick up was very quick. I was in my way in no time. More
Great Experience with Service Dept Megan was great to work with and very helpful. Made my first visit an excellent experience! Also able to get rental car without hassle. All very co Megan was great to work with and very helpful. Made my first visit an excellent experience! Also able to get rental car without hassle. All very convenient. More