INFINITI of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 886 reviews
Special While traveling from Texas to Michigan warning lights came up on the dash. One call to Frank Marshal in the service department and I was taken care of While traveling from Texas to Michigan warning lights came up on the dash. One call to Frank Marshal in the service department and I was taken care of the next day. I have to compliment the whole staff for a professional, supurb outcome. Thank you all. More
New QX60 owner thanks to INFINITI of Cool Springs Glenn Reames did a great job helping us learn about the features of the QX60 and ensuring that we had a great buying experience. His knowledge of the Glenn Reames did a great job helping us learn about the features of the QX60 and ensuring that we had a great buying experience. His knowledge of the vehicle and attention to our preferences was appreciated. One of the best sales people we have ever dealt with. More
First time customer....excellent service department Ryan Dunning was excellent in handling everything...wonderful customer service Ryan was very personable. I was late for my appt from traveling from b Ryan Dunning was excellent in handling everything...wonderful customer service Ryan was very personable. I was late for my appt from traveling from bowling green and they still worked us right in and was finished before the time stated I will be a repeat customer! More
Excellent service Very pleased with the service, it was done in a reasonable amount of time and waiting for it was no problem and if necessary loaner car's are availabl Very pleased with the service, it was done in a reasonable amount of time and waiting for it was no problem and if necessary loaner car's are available. More
Service is friendly and excellent I'm always impressed with my level of service at Infiniti of Cool Springs. Marc Cooper is my service advisor, and he does an outstanding job. Good com I'm always impressed with my level of service at Infiniti of Cool Springs. Marc Cooper is my service advisor, and he does an outstanding job. Good communication, good advice, does everything possible to make the service experience convenient in my busy schedule. A+. More
Great job I had a great experience with my dealer and the dealership. It was a wonderful experience. I was asked to do this review but the stars are my experien I had a great experience with my dealer and the dealership. It was a wonderful experience. I was asked to do this review but the stars are my experience. Thanks!!!” More
Ryan Dunning I request Ryan Dunning to be my service advisor every time I have come in for service. He is so easy to deal with and is very accommodating. Excellent I request Ryan Dunning to be my service advisor every time I have come in for service. He is so easy to deal with and is very accommodating. Excellent service! More
Great Experience! Ryan Dunning was my service advisor and he made all of the difference for me. We have serviced our vehicle with Infiniti of Cool Springs since it was Ryan Dunning was my service advisor and he made all of the difference for me. We have serviced our vehicle with Infiniti of Cool Springs since it was brand new and have had less than great service advisors in the past (too pushy about services that I should get). Ryan was not pushy and went out of his way to make our experience excellent. I took his card and will only be booking my service with him from now on. More
Excellent Service Dept! My service adviser,Ryan Dumning, really went out of his way to make sure I was completely satisfied with my service. He did not try to sell Me somet My service adviser,Ryan Dumning, really went out of his way to make sure I was completely satisfied with my service. He did not try to sell Me something I didn’t need. Fair prices too! Great job! More
Ryan Dunning was my service advisor. Ryan performed the service I requested and did not run back and forth telling me I needed this and I needed that. I was very appreciative of that. H Ryan performed the service I requested and did not run back and forth telling me I needed this and I needed that. I was very appreciative of that. He brought my call up to me when it was washed and ready to go. I was very satisfied with the service. More