INFINITI of Cool Springs

Great Customer Service I really appreciate your Service Consultant Ryan Dunning, His servicing recommendations were spot on! He not only recommended new tires for my car b I really appreciate your Service Consultant Ryan Dunning, His servicing recommendations were spot on! He not only recommended new tires for my car but took me in the back to show me the wear on my tires, therefore I knew that he was just not trying to make a sale. Excellent Service Consultant! Ondrea More

Infiniti QX50 I was extremely stressed going into the dealership because I am so picky; however, Victoria made it a breeze! She was so helpful and didn’t make me fe I was extremely stressed going into the dealership because I am so picky; however, Victoria made it a breeze! She was so helpful and didn’t make me feel pressured to buy. She just showed off the car and described a lot, which made me want the car! More

Always great Love having an Infiniti partly bc it’s always a pleasure bringing it in. Ryan is fantastic, Service is always quick and reasonably priced. Great job Love having an Infiniti partly bc it’s always a pleasure bringing it in. Ryan is fantastic, Service is always quick and reasonably priced. Great job guys. More

Amazing team and service I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmin I bought my Q50S there close to 2 years ago and It was the best experience I have ever had in car buying. From the sales team and amazing owner Carmine to the awesome service department team. Everyone I have worked with and continue to work with have been great and I have never left there with any complaint. Trey Billingsley from the service team has always been over the top with making everything go quick and smoothly. I highly recommend them when It comes car buying time and they have a customer for life now! More

Stephen was great to work with! We love our new QX80! Stephen Kretzer was great to work with and very knowledgeable. He wasn't pushy and helped us make the best selection. I would recommend him to anyon Stephen Kretzer was great to work with and very knowledgeable. He wasn't pushy and helped us make the best selection. I would recommend him to anyone looking for a new Infiniti! More

Needed something fast. Ryan understood my problem and took care of it quickly. We needed an extra key for our Qx56 and we needed it fast. We had no appointment so we weren’t Ryan understood my problem and took care of it quickly. We needed an extra key for our Qx56 and we needed it fast. We had no appointment so we weren’t sure it could be done. Ryan made sure that it was done! More

Excellent customer service!! The repairs made to my car were covered under the warranty so I was not charged for them. I do feel that the routine maintenance fees (oil change, tir The repairs made to my car were covered under the warranty so I was not charged for them. I do feel that the routine maintenance fees (oil change, tire rotation etc.) are ridiculously high. Yes it is a luxury car & the cost to maintain it sure do reflect that!!! All of the employees were so friendly, helpful & efficient!! This is the second time I’ve brought my car in & both times I have been impressed with them. More

Service Exceeds Sales The dealership is in a very cramped location on the backside of nowhere, the sales staff has unstable turnover, the sales managers have an arrogance t The dealership is in a very cramped location on the backside of nowhere, the sales staff has unstable turnover, the sales managers have an arrogance that has prevented my ability to trade, but the Service Staff is AWESOME. Everytime I've contacted them by phone or in person, I've been made to feel appreciated and the proper care of my vehicle is high priority. Whomever is in charge of the Service Dept. deserves kudos for a top notch crew with fantastic customer service. More

Car Purchase Sylvia did great in working with us in purchasing a car. She went the extra mile and took a lot of time to find what we wanted. Sylvia did great in working with us in purchasing a car. She went the extra mile and took a lot of time to find what we wanted. More

Car Detailed Ryan helped me get my car detailed. He did and exceptional job and I would highly recommend him. He was able to get it done very quickly too. Ryan helped me get my car detailed. He did and exceptional job and I would highly recommend him. He was able to get it done very quickly too. More