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INFINITI of Cool Springs

Franklin, TN

4.4
886 Reviews

211 Comtide Court

Franklin, TN

37067

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Showing 886 reviews

November 30, 2018

Repair previous damage My G37 convertible was repaired last yr and began to show signs of deterioration. Michael Pickens went above & beyond to have it repaired again to my More

by MikeC52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pickens
November 30, 2018

Great to work with I went in looking for a great car and worked with great people and got an awesome car. The employees were knowledgeable about their product More

by Laurie1130
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Guadalupe
November 29, 2018

Great service! They made they car buying process very easy! I recommend them to anyone looking for a new Infiniti! I was able to drive my Infiniti home the same day. More

by Dani1278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Miller , Steven Wevick
November 29, 2018

Regular Service Visit Ryan is always very sure to explain what needs to be done and give his honest opinion on what can wait. Always a pleasure working with him! More

by Lauren1913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunning
November 29, 2018

Excellent service The process of buying the Infiniti that I wanted was easy I and was able to drive it home that night. The sales person was very professional and easy More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael McLain, Luz Ochoa, Debbie Vick, Allana Turner
November 28, 2018

Quick and excellent serivice Brought my vehicle in for recall work and when I arrived I was received immediately and had they had courtesy vehicle ready. Really impressed for fir More

by Neph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pickens
November 25, 2018

Service Visit Excellent service performed as always. I wouldn't bring my car to the dealership for service if I didn't receive A+ quality. I always have received th More

by Kevin Andrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunning
November 24, 2018

Routine service and oil change Terron was polite, professional, and very knowledgeable. This was a very simple service visit but it was a good experience and one that will keep me c More

by Tom Chapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terron Henderson
November 24, 2018

Oil change and tire rotation I’ve been there twice very friendly staff and great customer service a little pricey but reasonable I’m very pleased with their quality of service More

by Honeybed4life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Williams, Andre Santamaria
November 22, 2018

Great Experience I’d highly recommend the dealership to family and friends. From the GM to the Sales Manager to Steve the sales guy to Debbie, everyone was first class More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Macke and Debbie, Steven Wevick
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