INFINITI of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
Showing 886 reviews
Repair previous damage My G37 convertible was repaired last yr and began to show signs of deterioration. Michael Pickens went above & beyond to have it repaired again to my My G37 convertible was repaired last yr and began to show signs of deterioration. Michael Pickens went above & beyond to have it repaired again to my satisfaction. More
Great to work with I went in looking for a great car and worked with great people and got an awesome car. The employees were knowledgeable about their product I went in looking for a great car and worked with great people and got an awesome car. The employees were knowledgeable about their product More
Great service! They made they car buying process very easy! I recommend them to anyone looking for a new Infiniti! I was able to drive my Infiniti home the same day. They made they car buying process very easy! I recommend them to anyone looking for a new Infiniti! I was able to drive my Infiniti home the same day. More
Regular Service Visit Ryan is always very sure to explain what needs to be done and give his honest opinion on what can wait. Always a pleasure working with him! Ryan is always very sure to explain what needs to be done and give his honest opinion on what can wait. Always a pleasure working with him! More
Excellent service The process of buying the Infiniti that I wanted was easy I and was able to drive it home that night. The sales person was very professional and easy The process of buying the Infiniti that I wanted was easy I and was able to drive it home that night. The sales person was very professional and easy to talk with. More
Quick and excellent serivice Brought my vehicle in for recall work and when I arrived I was received immediately and had they had courtesy vehicle ready. Really impressed for fir Brought my vehicle in for recall work and when I arrived I was received immediately and had they had courtesy vehicle ready. Really impressed for first time customer. More
Service Visit Excellent service performed as always. I wouldn't bring my car to the dealership for service if I didn't receive A+ quality. I always have received th Excellent service performed as always. I wouldn't bring my car to the dealership for service if I didn't receive A+ quality. I always have received this thanks to Ryan! More
Routine service and oil change Terron was polite, professional, and very knowledgeable. This was a very simple service visit but it was a good experience and one that will keep me c Terron was polite, professional, and very knowledgeable. This was a very simple service visit but it was a good experience and one that will keep me coming back to Infiniti of Cool Springs with my Q70L. More
Oil change and tire rotation I’ve been there twice very friendly staff and great customer service a little pricey but reasonable I’m very pleased with their quality of service I’ve been there twice very friendly staff and great customer service a little pricey but reasonable I’m very pleased with their quality of service More
Great Experience I’d highly recommend the dealership to family and friends. From the GM to the Sales Manager to Steve the sales guy to Debbie, everyone was first class I’d highly recommend the dealership to family and friends. From the GM to the Sales Manager to Steve the sales guy to Debbie, everyone was first class. More