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INFINITI of Cool Springs

Franklin, TN

4.4
886 Reviews

211 Comtide Court

Franklin, TN

37067

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Showing 886 reviews

January 24, 2019

Excellent Experience Ryan was a pleasure to do business with. Service was all you could ever expect. Loaner car was much appreciated total experience was excellent and ve More

by juniorward60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunning
Jan 28, 2019 -

INFINITI of Cool Springs responded

Hello, thank you for taking the time to leave a review for us at INFINITI of Cool Springs. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 23, 2019

Oil Change I arrived early w/o an appointment and was greated immediately. Was taken care of and received good service at a good price. Professional and relaxed. More

by Tddan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Dunning
Jan 28, 2019 -

INFINITI of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!

January 22, 2019

Great service Great experience! Very nice and not pushy! Gave me a list of my recommended services. Washed and vaccumed my vehicle. Great prices. I love the the ser More

by Q50 queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Battle
Jan 28, 2019 -

INFINITI of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

January 22, 2019

Great Service Scheduling was convenient. I had extensive work performed on one of my vehicles. Loaner car was great, as it took a few days for work that was done. N More

by TB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Garner, Ryan Dunning
Jan 28, 2019 -

INFINITI of Cool Springs responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2019

Great Experience My sales associate was super helpful and knowledgeable about the vehicles and the company. I enjoyed the no pressure treatment. I would highly recomm More

by WLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victoria Mulea
Jan 23, 2019 -

INFINITI of Cool Springs responded

Thanks for the positive feedback and recommendation! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2019

Extremely professional Quick, thorough, professional and nice. The facility was very nice and upscale. I will definitely bring my vehicle back to this Infiniti dealership Th More

by Bubba lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 23, 2019 -

INFINITI of Cool Springs responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2019

Vehicle repair Best service ever!! We were in town for a hockey tournament, and our car was making a weird noise, so we took it into the dealership. Got us in witho More

by Ltryba2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Battle
Jan 23, 2019 -

INFINITI of Cool Springs responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2019

Great service and convenience Very easy to schedule service. Loaner cars allow minimal impact to your day. Rates are reasonable and the service folks look out for your best intere More

by T0408B
Recommend Dealer
Yes
Employees Worked With
Terron
Jan 23, 2019 -

INFINITI of Cool Springs responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2019

Vehicle Repair The normally arduous process of vehicle repair was easy and streamlined at Infiniti of Cool Springs. The service team (especially Trey Billingsly) wer More

by Car_King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Billingsly
Jan 21, 2019 -

INFINITI of Cool Springs responded

It really means a lot to us that you took the time to write such a positive review about INFINITI of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

January 17, 2019

Great Service. The service is always great and they have my vehicle ready in a timely manner. Everyone is professional and friendly. I'm kept updated on the progress More

by AwesomeScreenName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pickens
Jan 21, 2019 -

INFINITI of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose INFINITI of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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