INFINITI of Cool Springs

Terron, excellent customer service! Terron has taken great care of my car the past 2 times at Infinity Cool Springs! Very happy working with him; friendly, prompt, courteous, knowledgea Terron has taken great care of my car the past 2 times at Infinity Cool Springs! Very happy working with him; friendly, prompt, courteous, knowledgeable! :) More

Infiniti of Nashville Service Review Great service! Excellent team especially Joseph battle who led me through the service visit . loaner vehicle service was efficient & p/u service was s Great service! Excellent team especially Joseph battle who led me through the service visit . loaner vehicle service was efficient & p/u service was smooth due to excellent communication through Joe during the service process. More

New car purchase Friendly people, easy to work with. Greg did a great job for us. The staff was friendly and not pushy, which is critical to us. Friendly people, easy to work with. Greg did a great job for us. The staff was friendly and not pushy, which is critical to us. More

Excellent experience, especially for a car dealer Had Steve Wevick as our sales consultant and he was wonderful. Not pushy at all and very good at explaining details about the vehicles. Although Had Steve Wevick as our sales consultant and he was wonderful. Not pushy at all and very good at explaining details about the vehicles. Although we probably seemed to be trying, there were no dumb questions and he was good about giving answers more than one way to be sure we understood everything. Our vehicle had to be brought in from another location and when we came back to pick it up Steve was again very helpful. Went over things again, helped connect our phone to the vehicle, and since we had not yet done so, he even gave the nickel tour of items under the hood. More

Always a great experience Ryan was great and was able to repair my vehicle in a few short hours so I could be on my way. Infiniti is also quick to offer a loaner vehicle so tha Ryan was great and was able to repair my vehicle in a few short hours so I could be on my way. Infiniti is also quick to offer a loaner vehicle so that I may get other things done while my vehicle is being serviced. More

great atmosphere excellent customer service I made my appointment for service for what I thought was today 7/10 Wednesday because I am off today. But in error I selected tomorrow 7/11 when I ma I made my appointment for service for what I thought was today 7/10 Wednesday because I am off today. But in error I selected tomorrow 7/11 when I made the appointment. However the gentleman the greet me referred to I think his name was Trey he kept insisting he was not my representative which I am glad he was not because his body language spoke volumes that let me know he didn't want to help me at all. He sent me to Terron Henderson which was a breathe of fresh air! I worked with Terron last time I brought my car in for service he was informative, polite and very professional as he was today! Going forward in the future I will seek to make my appointment through Terron I can tell delivering excellent customer service is a priority to him! Some of his peers could learn a great deal from him he is awesome with customers. I would recommend him to family and friends in the future! More

They were fast, place was clean, they gave me a clean loaner Terron was great and is always very professional. As this was my first oil change for my new car, I had a lot of questions and he was very patient an Terron was great and is always very professional. As this was my first oil change for my new car, I had a lot of questions and he was very patient and great! When he didn't know the answer, he went and found out and came back to me. Great experience! More

Awesome Service Had a great time working with Terron and the rest of the service department in having service done. Have never had any issues with Cool Springs Infini Had a great time working with Terron and the rest of the service department in having service done. Have never had any issues with Cool Springs Infiniti (been with them since 2017) - great people I recommend! More

Perfect Everything went smoothly from the start until the finish. They even washed my car which I didn’t expect! The Infiniti Dealership will definitely get m Everything went smoothly from the start until the finish. They even washed my car which I didn’t expect! The Infiniti Dealership will definitely get my business again!! More

Awesome dealership for sales and service Fabulous service during the purchase of my new Infiniti QX60, Victoria and Rania worked together to give us a tremendous deal. I will purchase from Co Fabulous service during the purchase of my new Infiniti QX60, Victoria and Rania worked together to give us a tremendous deal. I will purchase from Cool Springs again. More