INFINITI of Cool Springs

Prompt friendly service . Corey kept me informed about services needed and the reason for any delays. I will be returning and requesting Corey for future services and repairs . Corey kept me informed about services needed and the reason for any delays. I will be returning and requesting Corey for future services and repairs. More

Progessional My sales person, Greg Morgan, was very professional and easy to work with. The finance person made the process very easy. The entire team was easy a My sales person, Greg Morgan, was very professional and easy to work with. The finance person made the process very easy. The entire team was easy and professional. More

Super service Went in for routine service on our QX60 yesterday...was greeted immediately and hooked up with Jay Garner who was our service advisor. Jay was awesom Went in for routine service on our QX60 yesterday...was greeted immediately and hooked up with Jay Garner who was our service advisor. Jay was awesome. Walked me through the whole process and kept me updated on progress. Could not have been a better experience. Hope I get Jay every time. Thank you so much. More

Fast courteous service Ryan and his team greeted me quickly upon arrival, listened carefully to my concerns and had my car back to me fully serviced and cleaned in under two Ryan and his team greeted me quickly upon arrival, listened carefully to my concerns and had my car back to me fully serviced and cleaned in under two hours. Great service throughout! More

Buying a new QX 80 Knowlegable salesmen that we’re helping us find the vehicle that fits our needs they also helped in securing the incentives we needed to fit in our p Knowlegable salesmen that we’re helping us find the vehicle that fits our needs they also helped in securing the incentives we needed to fit in our price range More

Excellent customer service The service department at Infiniti of Cool Springs done a fantastic job on my Infiniti G37 Convertible. I had little wait time and the friendliness sh The service department at Infiniti of Cool Springs done a fantastic job on my Infiniti G37 Convertible. I had little wait time and the friendliness shown to me was perfect. The costs and time was exactly what was stated at the beginning. Absolutely a positive experience! More

Overall service was excellent Great experience overall in all departments. I enjoyed the loaner car I used during the service. Jay Garner is an experienced manager who knows hi Great experience overall in all departments. I enjoyed the loaner car I used during the service. Jay Garner is an experienced manager who knows his stuff. More

Service My car was serviced for oil change and noise in front end. Servicemen found a bad wheel bearing and Cory kept me updated on everything going on and I My car was serviced for oil change and noise in front end. Servicemen found a bad wheel bearing and Cory kept me updated on everything going on and I really appreciated that. Customer service means everything to me. I bought my Infiniti in Atlanta because of issues with this dealership but my confidence is restored and it was based on how I was treated with customer service. More

service friendly & fast. could do better job car wash. Do not find giving feedback when needed but do not like to be surveyed every single visit. friendly & fast. could do better job car wash. Do not find giving feedback when needed but do not like to be surveyed every single visit. More

Excellent experience, as always. I've been an Infiniti of Cool Springs customer since 2014. My experiences with the sales team and service department have always been excellent. I r I've been an Infiniti of Cool Springs customer since 2014. My experiences with the sales team and service department have always been excellent. I recently purchased the 2019 QX50. Glenn Reames went out of his way to find the one I wanted with all the specs I wanted. His post-purchase follow-up exceeded my expectations. More