INFINITI of Cool Springs

Great Very good service except there wasn’t anybody around to ask me what service did I need, it took about 5-7 minutes before I received any help. Very good service except there wasn’t anybody around to ask me what service did I need, it took about 5-7 minutes before I received any help. More

Amazing Service I took my Infiniti to Cool Springs to have a recall repaired. I was provided with a courtesy car for the day. When I returned to pick up my vehicle it I took my Infiniti to Cool Springs to have a recall repaired. I was provided with a courtesy car for the day. When I returned to pick up my vehicle it was repaired, a 60,000 mile check was completed, my key fob was finally working, and my car was washed and vacuumed; all free of charge! I will absolutely return for repairs and to purchase another vehicle. More

Great Service! I did not have an appointment on an extremely busy day. Turns out I needed a new battery; Ryan was able to get my car serviced in a timely manner. R I did not have an appointment on an extremely busy day. Turns out I needed a new battery; Ryan was able to get my car serviced in a timely manner. Ryan Dunning is an exceptional Service Consultant at the Infiniti of Cool Springs Dealership. More

A relaxing experience Glen was wonderful! He just made the whole experience easy..there was no pressure, it was so nice! It was also seemless... not a lot of back and forth Glen was wonderful! He just made the whole experience easy..there was no pressure, it was so nice! It was also seemless... not a lot of back and forth. More

Excellent service Bought a 2018 QX60 in January 2019. Received awesome care and service! Just took it in August 16th for the 10,000 mile maintenance check and again rec Bought a 2018 QX60 in January 2019. Received awesome care and service! Just took it in August 16th for the 10,000 mile maintenance check and again received awesome care and service! I highly recommend the Cool Springs Infiniti dealership to anyone looking for excellence and professionalism in every aspect. More

Oil change Terron was very friendly and he and the rest of the team worked diligently to make sure my wait time was minimal since I traveled from KY to have veh Terron was very friendly and he and the rest of the team worked diligently to make sure my wait time was minimal since I traveled from KY to have vehicle serviced More

10000 mile check up Used a loaner car. Was very convenient service was friendly. I did notice dirt on my floor mats when picking up my car. Need to use paper mats when w Used a loaner car. Was very convenient service was friendly. I did notice dirt on my floor mats when picking up my car. Need to use paper mats when working on cars. More

Superb! Jay Garner is the best!!! The service was great and the dealership is exceptional as well. Efficient, informative and the staff as a whole was most he Jay Garner is the best!!! The service was great and the dealership is exceptional as well. Efficient, informative and the staff as a whole was most helpful More

Extremely Professional all the way around I had a 7:45 appointment. I got there right on time and the service representative was ready and got me checked in quickly. I spent about an hour in I had a 7:45 appointment. I got there right on time and the service representative was ready and got me checked in quickly. I spent about an hour in the lounge working on my laptop and then the car was ready to roll, 30-45 minutes quicker than they projected. More

Great experience with a last minute service and warranty request. Staff friendly, knowledgeable, and understanding of my concerns and needs. Ryan was great to work wi with a last minute service and warranty request. Staff friendly, knowledgeable, and understanding of my concerns and needs. Ryan was great to work with. More