INFINITI of Cool Springs

Exceptional service. We were kept informed throughout our wait. Service department was wonderful. Ryan was was knowledgeable and professional and plan to request him for future service. our wait. Service department was wonderful. Ryan was was knowledgeable and professional and plan to request him for future service. More

Fantastic Dealer and Fantastic Sales person Jennifer Morris, made everything so simple and easy I will be a client for life. Jennifer started with easy communication back and forth with texting and then Morris, made everything so simple and easy I will be a client for life. Jennifer started with easy communication back and forth with texting and then it went to my visit that completed the deal with ease. Thank you from the bottom of my heart for making things so easy. More

Relaxing car buying experience We felt comfortable the moment we entered Infiniti of Cool Springs. Julie was eager to help us find a car that met our needs without adding the stres We felt comfortable the moment we entered Infiniti of Cool Springs. Julie was eager to help us find a car that met our needs without adding the stress that normally comes with purchasing a vehicle. This is our first Infiniti and we look forward to returning again. More

I worked with Jonathan Bates as I arrived for my maintenance appointment. He was upbeat and courteous as I began talking to him about the scheduled maintenance work that I needed done. The lounge maintenance appointment. He was upbeat and courteous as I began talking to him about the scheduled maintenance work that I needed done. The lounge for customers was clean and comfortable while I waited for my car. Snacks were also available during the wait. I spent some time talking with Jonathan about sports and other topics. I would recommend the Infiniti dealership and Jonathan for any maintenance items for your car. More

Service experience It is ALWAYS a pleasure working with Joseph for all of our Infinity service needs. He goes above and beyond to make sure we are satisfied. He is one o It is ALWAYS a pleasure working with Joseph for all of our Infinity service needs. He goes above and beyond to make sure we are satisfied. He is one of the reasons we have chosen to stay with Infinity service for both of our vehicles! He is an outstanding service rep! More

Excellent experience Greg Morgan was our salesperson. He made the experience very pleasant. He explained the process and he showed us the details of the car. Definitely ea Greg Morgan was our salesperson. He made the experience very pleasant. He explained the process and he showed us the details of the car. Definitely earned a five star rating. More

It's always a pleasure working with Ryan when I bring my vehicle in for service. He is always courteous, timely and thorough. I truly enjoy working with Ryan in the service Dept. Great guy to have on staff. vehicle in for service. He is always courteous, timely and thorough. I truly enjoy working with Ryan in the service Dept. Great guy to have on staff. More

Greg Morgan was the salesman I worked with. He was five star. Had a wonderful experience. Would definitely recommend Infiniti of Cool Springs to anyone looking for a new or used car. star. Had a wonderful experience. Would definitely recommend Infiniti of Cool Springs to anyone looking for a new or used car. More

In buying dozens of cars and trucks over the years this purchase was probably the best. At Infiniti of Cool Springs we were not attacked like vultures by sales personnel. We were able to look around by o purchase was probably the best. At Infiniti of Cool Springs we were not attacked like vultures by sales personnel. We were able to look around by ourselves a little while before we were approached by Steve Wevick and asked if we had any questions he could answer. The sales person was very knowledgeable and not only answered all our questions but showed us things we didn’t even think to ask. We went on a test drive and upon returning to the dealership our salesman asked if we had anymore questions and offered refreshments. We talked over different options and was given copies of everything to look at to help make our decision. We were never pressured or asked to close on a deal. We told the salesman we wanted to go to lunch to talk and try to make our decision. He said take your time and if you need a day or two I understand. That was so different than the pressure tactics some dealerships use. We returned about an hour later and was happy to drive away in a 2020 Infiniti Q60. I would highly recommend Infiniti of Cool Springs to everyone. I know I will be back in a few years to trade with them again. More