INFINITI of Cool Springs

Great service by Infiniti and my service advisor Ryan Dunning is great! Dealership picked up my car at work and returned back to work. Awesome person who picked up and delivered my car back to me. Dunning is great! Dealership picked up my car at work and returned back to work. Awesome person who picked up and delivered my car back to me. More

I had my car worked on by the service department today and Jackson assisted me. This was my first experience with the service department at INFINITI of Cool Springs and it went great – like ‘no surprises’ and Jackson assisted me. This was my first experience with the service department at INFINITI of Cool Springs and it went great – like ‘no surprises’. Everyone was very professional, courteous and helpful. I am definitely a fan!!!! Thanks Jackson. More

Great customer service from sales to financing and service. I appreciated how they respected my time and didn't play games by holding me captive for hours. service. I appreciated how they respected my time and didn't play games by holding me captive for hours. More

Everyone is professional and friendly. I have used your service department for the last seven years, they are great so I will be coming back. service department for the last seven years, they are great so I will be coming back. More

I am going to speak on the Service Facilitator, Ryan who worked amicably to ease my concerns about using Cool Springs as my auto services provider. I very important the I trust the working on my vehicles worked amicably to ease my concerns about using Cool Springs as my auto services provider. I very important the I trust the working on my vehicles. More

If all your people are as professional and helpful to work with as My advisor Jackson, then you are on the right track. No surprises keep me informed the entire day work with as My advisor Jackson, then you are on the right track. No surprises keep me informed the entire day More

My wife and I drove to Infiniti of Chattanooga back in 2018 and purchased our QX80, due to customer service at Infiniti Cool Springs then. Now we're loyal customers at Infiniti of Cool Springs, we even p 2018 and purchased our QX80, due to customer service at Infiniti Cool Springs then. Now we're loyal customers at Infiniti of Cool Springs, we even purchased an additional vehicle, 2020 QX50. This is the place to purchase and service your Infiniti if you want the BEST!!! More

Have serviced my vehicle here for the last 4 years. Everyone has always been very friendly and quick to get you checked in and out. Everyone has always been very friendly and quick to get you checked in and out. More

The work on my car was diagnosed in a very timely manner. I was advised of the cost which was reasonable for the work done. My service consultant did a good job explaining what needed to be done and gave m I was advised of the cost which was reasonable for the work done. My service consultant did a good job explaining what needed to be done and gave me a timeframe and a courtesy car for my use while service was being done. Best of all, my car was cleaned inside and out and looked like a new car, is an FX35 2006. More

Ed Ryan was great. Knowledgeable and pleasant. moved the process along. Very satisfied with overall process. We are enjoying our QX80 very much. Will remain customer process along. Very satisfied with overall process. We are enjoying our QX80 very much. Will remain customer More