INFINITI of Clarendon Hills - Service Center

Fabian was smiling, cheerful and most pleasant. My scheduled oil change and filter changes were done promptly and while I waited everything is beautiful and pleasing - so I could relax while waiting f scheduled oil change and filter changes were done promptly and while I waited everything is beautiful and pleasing - so I could relax while waiting for my vehicle to be finished. The dealership is modern and gorgeous and very clean. It was a pleasure having my service performed at this dealership. Definitely a well managed facility with happy workers and happy customers. Everyone said hello when passed and everyone in a great mood. It was a pleasure having my Infiniti Q70L serviced here! More

I exclusively service my car at this dealership thinking I would get the best care of my car. I was severely wrong as they never informed me at last oil change I needed an alignment. At next oil change I ne I would get the best care of my car. I was severely wrong as they never informed me at last oil change I needed an alignment. At next oil change I needed a brand new set of tires due to severe wear on outside front tires. I’ve never owned a car that needed new tires at 33,000. Now I’m questioning quality of Infinity as well as the service at the dealership. More

Exceptional customer service. Staff is attentive and respectful in dealing with customers and strives to address your questions and concerns. Providing prompt service also appears to be one of their goa respectful in dealing with customers and strives to address your questions and concerns. Providing prompt service also appears to be one of their goals. More

My experience was with the service team that did a great job from the greeting to the "good-bye and come again soon." First-rate experience job from the greeting to the "good-bye and come again soon." First-rate experience More

Always a good experience. Fabian answered all of my questions and concerns. Clean area and friendly throughout. Thank you very much and see you all soon. questions and concerns. Clean area and friendly throughout. Thank you very much and see you all soon. More

This dealership has a great service department. I have been going here since they opened. I’m now in my 4th Infiniti fx35 only because I love the car and the trust that I will get good service when needed been going here since they opened. I’m now in my 4th Infiniti fx35 only because I love the car and the trust that I will get good service when needed. More

My sales person Bill Mullarkey is always helpful and goes out of his way to make sure I am having a good experience at Infiniti of Clarendon Hills.. Special thanks to Fabian for uncovering I needed an alignm out of his way to make sure I am having a good experience at Infiniti of Clarendon Hills.. Special thanks to Fabian for uncovering I needed an alignment. I felt much safer right before my road trip to Iowa. More

• I was told my keys were lost while my car was at INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found INFINITI of Clarendon Hills. I had to take an Uber, which costs $61.22, on 07/23/21 to bring a spare key and complete the tow. This dealership found my key after I completed the tow, so now I will have to return (again) to pick my key up. • My vehicle was dropped off to INFINITI of Clarendon Hills on 06/29/21. Repairs were not started because the service center was unable to properly submit information to my insurance company. Vehicle was towed to another service center 07/23/21, which is 3.5 weeks later without any work done. In contrast, the current service center began work the next business day (ordering parts). • To make all of these mistakes right all I asked for was reimbursement for the uber. The owner Peter Korallus said I would not be reimbursed for the uber. By far, the most ridiculous service center experience I have ever had. More

Fast service. Great people. Mike is awesome. Always satisfied. Too many words. I can’t think of anything else to say. This is brutal. Jesus. satisfied. Too many words. I can’t think of anything else to say. This is brutal. Jesus. More

Exceptional service! Fabian was awesome as my service advisor. From the time I dropped my vehicle off and even during the updates on my scheduled service the experience was superb. advisor. From the time I dropped my vehicle off and even during the updates on my scheduled service the experience was superb. More