INFINITI of Clarendon Hills - Service Center

I like Infiniti of Clarendon Hills because of the friendly environment. This staff is professional and ready to answer any question that I have. They make me feel very comfortable and appretiated. friendly environment. This staff is professional and ready to answer any question that I have. They make me feel very comfortable and appretiated. More

A great service team who does a really good job of providing good customer service. providing good customer service. More

Exceptional service oriented manager! Takes care of his customers without hesitation. I highly recommend him! Takes care of his customers without hesitation. I highly recommend him! More

Fabian is knowledgeable and professional. The best customer service.I would recommend him to anyone. The best customer service.I would recommend him to anyone. More

They are great family and good people that work for them. We had our problems but we were able to fix it and will continue the bussines !! Thank you ! We had our problems but we were able to fix it and will continue the bussines !! Thank you ! More

I travel about 30 mins to this dealership because of their great customer service. I appreciate them acknowledging my coupons without hassling me and giving me a heads up on special promotions. their great customer service. I appreciate them acknowledging my coupons without hassling me and giving me a heads up on special promotions. More

Courteous, kind and respectful staff. Thoroughly provided excellent service. Explained process step by step. Great Thoroughly provided excellent service. Explained process step by step. Great More

This dealership is a nightmare. Front Collison sensor light turned on immediately after I drove it off the lot. Notified them and sent pics immediately. They said they would fix it. Front Collison sensor light turned on immediately after I drove it off the lot. Notified them and sent pics immediately. They said they would fix it. Nearly 3 months later and it still has not been fixed. It has been one excuse after another. When they inspected the car they removed the front bumper and did not secure it properly to save themselves some time because they still had to fix the issue. They allowed me to drive it like that for weeks with out notifying me that the bumper was not secured. It completely fell off as I was backing out of my parking spot at work. I can never get a hold of anyone. Bauti never answered another call or text after the sale. Save yourself a headache and go somewhere else! They also tried to get me to help them to commit fraud. They wanted me to tell my warranty the light turned on weeks after I bought it so they would not have to be responsible. They are not honest and only care about the sale. Forget about them helping you after they have collected your money. Will never do business with them again. Extremely disappointed. Upgrading my review of this dealership from 1 star to 3. After I expressed my disappointment Peter stepped in and my vehicle was fixed in less than 24 hours! I received a loaner to get home that evening and by the next morning my car was ready to be picked up. Car is performing beautifully and I am extremely happy with it. However, it never should have been this difficult to get something minor repaired. More

Mike Harlow is our favorite Service Dept rep. Excellent work on both vehicles. Definitely will recommend to others. Excellent work on both vehicles. Definitely will recommend to others. More

Very professional services at the Westmont location. Haven’t had any issues with them over the last 4 years Haven’t had any issues with them over the last 4 years More