INFINITI of Clarendon Hills - Service Center

Compared to my prior dealer,I feel as though I am in Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other Heaven when I visit this dealership.Mike is very professional and courteous.He always refers to me as Ms. Scott,not by my first name like so my other companies and I like the fact that he does that as I am 64 yrs. young and feel that I have earned that respect. Upon being serviced it is always timely and my car is always clean.Everything is explained to me up front as well as the cost,so there are no surprises.The waiting room is always clean.I love this dealership and the service.Never a problem. More

Lance was very helpful on the phone and very pleasant to deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfor deal with. It was very easy to find the entrance of the service garage. It didn't take very long to write up the ticket. Waiting room was very comfortable. Sevice was fast & done right. Everyone had a smile on their face and made you feel like your business was appreciated. I would go back In a heartbeat. More

Wonderful service, professional and knowledgable both Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. Assad and Lance. It is always a pleasure to be helped by both of them. We will recommend them to our friends. More

lance was very attended to our needs. we have to leave town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. town and the brakes was a concern. The work was done in a timely manner for us to get on the rosd,and that was greatly appreciate. More

Lnace was exceptional with his service.. I went to the dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left th dealership without an appointment and thought that I would not get in.. Lance handled everyhing with professionalism and friendliness that I left the dealership with a huge smile.. I had my dog with me and Lance made me feel that both my dog and I were welcome. He even replaced my I Pass with double backing tape Thank you Lance More

If you thought great customer service was gone forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Gro forever-you have not visited Infiniti of Clarendon Hills. Their customer service is excellent! They are professional, friendly and helpful. Lance Groff took time to explain needed repairs and answer all of my questions and concerns. They truly care about your car and your time. I have and will continue to recommend this dealership to family and friends. More

Came in unannounced with check engine light on. They had me in a loaner and back on the street in less than half hour. Very friendly and helpful. Had my car back in two days. I am very satisfied me in a loaner and back on the street in less than half hour. Very friendly and helpful. Had my car back in two days. I am very satisfied More

Top notch service. I use this dealership for my maintenance as well as free car wash since I purchased the car here. Always friendly, fast and clean dealership. I would definitely recommend this maintenance as well as free car wash since I purchased the car here. Always friendly, fast and clean dealership. I would definitely recommend this dealership to friends and family. More

This was our second service visit to Infiniti of Clarendon Hills and the experience was the same; excellent. They got us in immediately for proactive service, gave us the keys to a new loaner, got Clarendon Hills and the experience was the same; excellent. They got us in immediately for proactive service, gave us the keys to a new loaner, got all the items we requested completely done and did all for a fair price. Tony, their service manager, is a great guy and kept in touch from beginning to end. I would highly recommend this dealership to anyone. More

I decided to try out the service dept. at Infiniti of Clarendon Hills after a couple of less-than-stellar experiences at other Infiniti stores. Service consultant Lance Groff was extremely helpful in en Clarendon Hills after a couple of less-than-stellar experiences at other Infiniti stores. Service consultant Lance Groff was extremely helpful in ensuring that the service on my FX35 was completed in a timely manner. He went out of his way to make sure all issues were resolved before returning the car to me. The facility was modern and comfortable, and the online service booking was quite convenient. The car was returned sparkling clean. I will definitely return in the future! More