INFINITI of Clarendon Hills - Service Center

INFINITI of Clarendon Hills responded

Thank you, elandersen1, for your excellent 5-star review of Infiniti of Clarendon Hills! We're pleased to hear that you received good professional service, and it's great that the work was completed on time, addressing the issues effectively. We appreciate your loyalty as a long-time customer, and it's wonderful to hear that you've had no problems with this dealer over the years. If you ever require any more service or have questions in the future, please feel free to reach out. We're here to provide top-notch service, and we value your recommendation and support!

INFINITI of Clarendon Hills responded

Thank you, Juststuff759, for your outstanding 5-star review of Infiniti of Clarendon Hills! We're thrilled to hear that you received excellent professional work and that Fabian Jaimes, your Service Advisor, was very professional, courteous, and knowledgeable. It's fantastic that he kept you informed throughout the service process. We greatly appreciate your recommendation and your loyalty as a long-time customer. If you ever need further service or have any questions in the future, please don't hesitate to reach out. We're here to provide top-notch service, and we value your support!

INFINITI of Clarendon Hills responded

Thank you, Diane, for your 5-star review and for recommending Infiniti of Clarendon Hills for vehicle purchases! We appreciate your positive feedback about the facility and service. If you ever have any more service needs or if there's anything else we can do to provide a 5-star experience for you in the future, please don't hesitate to reach out. We're here to assist and appreciate your support!

INFINITI of Clarendon Hills responded

Thank you once again, Marisa, for your 5-star review! We're delighted to hear that Lisa provided you with a professional and enjoyable car buying experience. We appreciate your recommendation, and Lisa, #Peter #Joe #Joe #Andreas, and the whole team look forward to assisting you with any future car needs or service visits.

INFINITI of Clarendon Hills responded

Thank you, Jennifer P, for your 5-star review! We're pleased to hear that you had a pleasantly positive service experience with us. It's great to know that our team, especially Fabian Jaimes, provided you with excellent service and that the availability of a loaner car made your auto repairs more convenient. We appreciate your recommendation, and if you ever have more service needs or any other automotive questions, feel free to reach out. We're here to help!

INFINITI of Clarendon Hills responded

Hello, We're sorry to hear about your recent experience at our dealership. Your feedback is important to us, and we take your concerns seriously. We apologize for any inconvenience you may have faced. We are constantly working to provide the best service possible, and we are disappointed that we did not meet your expectations on this occasion. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to contact us. Your satisfaction is our priority, and we would appreciate the opportunity to address any issues you may have encountered. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Best regards,

INFINITI of Clarendon Hills responded

Dear wjwatson, Thank you for leaving us a glowing review! We're thrilled to know that your recent experience with Mike Harlow, our Service consultant, was fantastic and helpful. Delivering top-notch customer service and expert assistance is what we strive for, and it's gratifying to receive such positive feedback. Your recommendation means the world to us, and we'll be sure to pass on your kind words to Mike. If you ever have any more questions or need further support, don't hesitate to reach out. We're here to assist you whenever you need us. Thank you for choosing Infiniti/Clarendon Hills for your service needs. We look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear Castorjay14, Congratulations on your graduation, and thank you for choosing Infiniti/Clarendon Hills to celebrate this special milestone! We're thrilled to hear that you had a positive experience at our dealership and that you found the perfect car in the Q50. We take pride in providing excellent customer service and ensuring that our customers have all the information they need to make an informed decision. It's great to know that you had a helpful and informative discussion with one of our salesmen, and we're glad that you feel confident in your choice. The Q50 is indeed a stunning vehicle that exudes success, and we're certain it will serve you well as you embark on your journey after graduation. We appreciate your trust in us for your car maintenance needs. Our team is dedicated to providing top-notch service at reasonable prices, utilizing quality Nissan parts for your Infiniti. If you ever need anything or have any questions in the future, don't hesitate to reach out. We wish you the best of luck in your endeavors, and we hope to see you again at Infiniti/Clarendon Hills for any future automotive needs. Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear Jcalderon, Thank you for sharing your positive feedback about your recent service visit at Infiniti of Clarendon Hills! We are delighted to know that you had a very good experience, and we appreciate your 5-star rating. Fabian is committed to providing excellent customer service and ensuring that our customers are well taken care of. We're glad to hear that he was helpful throughout the process and kept you updated, making your experience a pleasant one. Your recommendation means a lot to us, and we are grateful for your kind words. If there's anything else we can assist you with or if you have any further inquiries, please don't hesitate to reach out. Thank you for choosing us for your service needs, and we look forward to serving you again in the future. Best regards, Infiniti/Clarendon Hills

INFINITI of Clarendon Hills responded

Dear JakeG, We are thrilled to receive your positive review and appreciate your kind words about our dealership. Thank you for choosing Infiniti/Clarendon Hills for your automotive needs. Our team takes pride in providing exceptional service, and we're delighted to know that you had a great experience with us. Mike Harlow, in particular, is dedicated to ensuring our customers' satisfaction, and we're glad he could assist you during your service visit. Your recommendation means a lot to us, and we promise to continue delivering top-notch service to all our valued customers like you. Should you need anything else or have any questions in the future, please don't hesitate to reach out. It was a pleasure serving you, and we look forward to welcoming you back to our dealership. Best regards, Infiniti/Clarendon Hills