INFINITI of Clarendon Hills - Service Center

INFINITI of Clarendon Hills responded

Thank you, sanjoyous, for your excellent 5-star review and for your continued loyalty to Infiniti of Clarendon Hills! We're thrilled to hear that you've been going to our dealership for your INFINITI service needs and that they consistently do a good job. We appreciate your trust in our service department and your recommendation. If you ever have more service needs or any questions in the future, please don't hesitate to reach out. We're here to provide top-notch service, and we value your support!

INFINITI of Clarendon Hills responded

Thank you, kenprzybylski, for sharing your experience and feedback with us. We appreciate your detailed review, and we're sorry to hear about the issues you encountered with the Dunlop tires and the tire rotation charge. It's important to have transparency in service pricing, and we apologize for any confusion regarding the tire rotation charge. Your feedback is valuable, and we'll make sure to address this matter internally to improve our communication and service transparency. We appreciate your recommendation and your business. If you have any further questions or concerns in the future, please don't hesitate to reach out. We're here to assist you and provide the best service possible.

INFINITI of Clarendon Hills responded

We are thrilled to receive your fantastic 5-star review, Ritalantvit! 🌟 Thank you for taking the time to share your experience with us. We are delighted to hear that all our employees, from the front desk to service and salespeople, have provided you with polite and helpful assistance. We take pride in delivering excellent customer service and ensuring transparency in our pricing. It's wonderful to know that you had a positive interaction with Tony Bonifazi and Jonathan Vargus during your visit. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need any more assistance or have further questions in the future, please don't hesitate to reach out. We look forward to serving you again, and we wish you safe and happy driving! 🚗💨

INFINITI of Clarendon Hills responded

Thank you, zazzy477, for your wonderful 5-star review of Infiniti of Clarendon Hills! We're delighted to hear that this dealership is your favorite and that they treat you like family. It's fantastic that the owner took the time to greet everyone. Your positive feedback regarding service price transparency, workmanship, service time, and communication is greatly appreciated. If you ever need any more service or have any questions in the future, please don't hesitate to reach out. We're here to provide excellent service, and we're grateful for your support and recommendation!

INFINITI of Clarendon Hills responded

Thank you, elandersen1, for your excellent 5-star review of Infiniti of Clarendon Hills! We're pleased to hear that you received good professional service, and it's great that the work was completed on time, addressing the issues effectively. We appreciate your loyalty as a long-time customer, and it's wonderful to hear that you've had no problems with this dealer over the years. If you ever require any more service or have questions in the future, please feel free to reach out. We're here to provide top-notch service, and we value your recommendation and support!

INFINITI of Clarendon Hills responded

Thank you, Juststuff759, for your outstanding 5-star review of Infiniti of Clarendon Hills! We're thrilled to hear that you received excellent professional work and that Fabian Jaimes, your Service Advisor, was very professional, courteous, and knowledgeable. It's fantastic that he kept you informed throughout the service process. We greatly appreciate your recommendation and your loyalty as a long-time customer. If you ever need further service or have any questions in the future, please don't hesitate to reach out. We're here to provide top-notch service, and we value your support!

INFINITI of Clarendon Hills responded

Thank you, Diane, for your 5-star review and for recommending Infiniti of Clarendon Hills for vehicle purchases! We appreciate your positive feedback about the facility and service. If you ever have any more service needs or if there's anything else we can do to provide a 5-star experience for you in the future, please don't hesitate to reach out. We're here to assist and appreciate your support!

INFINITI of Clarendon Hills responded

Thank you once again, Marisa, for your 5-star review! We're delighted to hear that Lisa provided you with a professional and enjoyable car buying experience. We appreciate your recommendation, and Lisa, #Peter #Joe #Joe #Andreas, and the whole team look forward to assisting you with any future car needs or service visits.

INFINITI of Clarendon Hills responded

Thank you, Jennifer P, for your 5-star review! We're pleased to hear that you had a pleasantly positive service experience with us. It's great to know that our team, especially Fabian Jaimes, provided you with excellent service and that the availability of a loaner car made your auto repairs more convenient. We appreciate your recommendation, and if you ever have more service needs or any other automotive questions, feel free to reach out. We're here to help!

INFINITI of Clarendon Hills responded

Hello, We're sorry to hear about your recent experience at our dealership. Your feedback is important to us, and we take your concerns seriously. We apologize for any inconvenience you may have faced. We are constantly working to provide the best service possible, and we are disappointed that we did not meet your expectations on this occasion. If you would like to discuss your experience further or have any specific concerns, please don't hesitate to contact us. Your satisfaction is our priority, and we would appreciate the opportunity to address any issues you may have encountered. Thank you for bringing this to our attention. We hope to have the chance to serve you better in the future. Best regards,