INFINITI of Clarendon Hills - Service Center

Excellent, prompt service after I got a flat tire...from the tow to completion of work. Everyone I spoke with and worked with was so helpful. Definitely a pleasure to do business with. the tow to completion of work. Everyone I spoke with and worked with was so helpful. Definitely a pleasure to do business with. More

Fast capable service as always. I do not visit the dealer a lot, thank goodness, but I never mind going because my car is always returned to me better than when it went in. dealer a lot, thank goodness, but I never mind going because my car is always returned to me better than when it went in. More

Service was great friendly atmosphere my rep was very help full. He answered everything for me the only thing I was upset about I had to pay for a battery for my key it was nothing much at all but the po help full. He answered everything for me the only thing I was upset about I had to pay for a battery for my key it was nothing much at all but the point is for$5 I would think the dealer would pay for it More

After having an incredible sales experience, I had my first opportunity with the service team at Infiniti of Clarendon Hills. Well, the experience was just as incredible. This is the BEST service departm first opportunity with the service team at Infiniti of Clarendon Hills. Well, the experience was just as incredible. This is the BEST service department I have encountered in over 30 years. Lexus, BMW, Jaguar, Cadillac have nothing over this dealership. This is how everyone should be treated. More

I always have a very positive experience when I come to this dealership for service. I always get in right away and the wait time is exactly what they say it will be. On my last visit, I came in to hav this dealership for service. I always get in right away and the wait time is exactly what they say it will be. On my last visit, I came in to have a part installed that was still under warrenty my service was excellent. I would recommend this location to anyone in need of service. More

We had routine service performed and the workers at Infiniti of Clarendon Hills were excellent and it was a pleasure dealing with them. We look forward to our next visit so far. Infiniti of Clarendon Hills were excellent and it was a pleasure dealing with them. We look forward to our next visit so far. More

I brought my Infiniti G35 in for service in the morning and picked up a loaner. Dan met me in the drop off area, getting everything signed and into my loaner I was out the door in ten minutes. Dan was ve and picked up a loaner. Dan met me in the drop off area, getting everything signed and into my loaner I was out the door in ten minutes. Dan was very informative he called me to explain the services that were being recommended and what was performed on my car and estimated cost. Once the car was completed he followed back up with me we a phone call and email. I dropped off the loaner after work and was able to quickly pay for and pick up my car. I highly recommend Infiniti of Clarendon Hills. The dealership is new and the staff treats you exceptionally. More

There is a general feel that this dealership is jsut not top notch, they make lots of mistakes and excercise questionalbe judgement. Example: A passenger in my car commented on a noise which I too thought s top notch, they make lots of mistakes and excercise questionalbe judgement. Example: A passenger in my car commented on a noise which I too thought strange, I take car to the dealership for testing and told no problem was found. After getting a second opinion I took the car back to the dealer to be told it was tire noise and I needed new tires. I bought new tires, which did not resolve the issue so I'm back at the dealership, a little more upset each time, demanding that they check what I believed the problem had been the whole time....sure nuff, it was...thank goodness for the warranty! Not so good being out of the cost of a set of new tires! Next example: car running funny told I needed a part, purchased the part, expected to be on my merry way. A week later same issue, call the dealer who tells me it can't be the new part it must be something else so I take the car in to find out the part they put in was "bad"! Not sure if "bad" means we tried to get away with giving you a not so new part, or we only charged you and really didn't do any work, or our service just isn't that good! Overall its been a history of this with this dealership and it just sucks! More

Service was great. I went in for an oil change and they washed my car and shined my wheels. I also needed a battery for my fob: quick (less than 2 minutes including paying for it), efficient and cheap. A washed my car and shined my wheels. I also needed a battery for my fob: quick (less than 2 minutes including paying for it), efficient and cheap. As always - easy and convenient. More

Excellent service, great communication, delivered vehicle on time as promised. Absolutely no issues with this dealerhsip. I highly recommend them to anyone. Thanks Mike! Done. on time as promised. Absolutely no issues with this dealerhsip. I highly recommend them to anyone. Thanks Mike! Done. More