INFINITI of Clarendon Hills - Service Center
Clarendon Hills, IL
263 Reviews of INFINITI of Clarendon Hills - Service Center
a little disappointed in the price. it has always been a little disappointed in the price. it has always been $39.95 when I made my appointment and printed my ref # it said $39.95 when I got home and pu a little disappointed in the price. it has always been $39.95 when I made my appointment and printed my ref # it said $39.95 when I got home and put my reciept away, i noticed it was $48.50 ???? not sure what happened and wasn't told of the increase!! More
Peter, Joe, and Anna were all very friendly and accommodating to my service needs as well as my interest in trading in my G37 with them. I actually enjoyed being at this dealership, which I don't t accommodating to my service needs as well as my interest in trading in my G37 with them. I actually enjoyed being at this dealership, which I don't think I can say about any other dealership I've been to. They were very down to earth and honest and it was just a great experience in general. More
Stopped by unannounced for an oil change and tire rotation. I was told that it might take an hour and a half. My car was done in a little over an hour and it was washed too! rotation. I was told that it might take an hour and a half. My car was done in a little over an hour and it was washed too! More
I was having issues with my car. I called the dealer and spoke to Anna, she advised me to contact Infiniti Roadside. I ended up having it towed into the dealer. When I arrived I was greeted promptly by Anna spoke to Anna, she advised me to contact Infiniti Roadside. I ended up having it towed into the dealer. When I arrived I was greeted promptly by Anna who handled everything very quickly and correctly. :-) She even had a loaner car ready and waiting. I received a call later that day from Anna letting me know my vehicle was ready for pick up and what they had done to repair it (all under warranty). With the exception of having to get anything done to my vehicle, I was PLEASED to go there and be greeted in such a welcoming manner. Thank you Anna and Infiniti of Clarendon Hills!! More
I relocated my Infiniti M35x from NJ about 6 months ago. Infiniti of Clarendon Hills is the closest to where I live, and it came highly recommended by my neighbor. I have worked with Mike and Fred (Service Infiniti of Clarendon Hills is the closest to where I live, and it came highly recommended by my neighbor. I have worked with Mike and Fred (Service Advisors) and would rate their service a 12, on a scale of 1-10 with 10 being the best. Both treat me like I purchases my car at their dealership. I trust their advise on anything that needs to be fixed. On a recent visit, I was convinced that I needed new brakes. Mike told me to wait since I have more time on the brake pads. I have never been to any dealership where they advised against work. I trust these guys. The entire staff at Infiniti of Clarendon Hills offers help. I'm sure to buy my next car there. More
Outstanding experience as always they seem to go above and beyond the "call of duty". Truly a pleasure to deal with. The loaner came in handy also. and beyond the "call of duty". Truly a pleasure to deal with. The loaner came in handy also. More
This is my first infiniti jx35 service which i bought from the same dealership. The service took only an hour from the time i dropped the car and picked it up. The service was to do oil change with other from the same dealership. The service took only an hour from the time i dropped the car and picked it up. The service was to do oil change with other inspections recommended by the dealer. Tony was truly proffessional and very friendly and helpful. This dealership has a great website that allows to book your service appointments online beforehand. I would highly rate this dealership for both sales and services. The dealership facility is also one of the best with all ameneties for customers to relax while their service is being done. Im glad i chose this dealership to buy the car and also do the services. Thanks Tony and team for great service. More
Exceptional service. Dan apologized for delay on free car wash which was understandable since they finished a number of cars at the same time. I liked the inspection breakdown. Thanks. car wash which was understandable since they finished a number of cars at the same time. I liked the inspection breakdown. Thanks. More
Went in for first service on a new JX35 - oil change and update on braking system. The service was free and I was out in less than an hour. Everyone there is always very friendly and helpful. update on braking system. The service was free and I was out in less than an hour. Everyone there is always very friendly and helpful. More
WENT THERE FOR MY QX56 6 MONTHS.MAINTENANCE SERVICE. MILES ON IT IS ONLY 6,200+.TOTAL COST FOR THE SERVICE IS $74.00. I WANTED TO DO JUST THE OIL CHANGE W/C IS FREE AND TIRE ROTATION.TO MY SURPRISE, A T MILES ON IT IS ONLY 6,200+.TOTAL COST FOR THE SERVICE IS $74.00. I WANTED TO DO JUST THE OIL CHANGE W/C IS FREE AND TIRE ROTATION.TO MY SURPRISE, A TIRE ROTATION ONLY WILL COST ME $ 44.00!!!.SINCE, I RARELY USE THE TRUCK EXCEPT FOR FAMILY OUTING (NOT EVEN LONG DISTANCE), I`M CONFIDENT THAT I WILL JUST GO FOR THE OIL CHANGE SINCE IT WILL INCLUDE MULTI-POINT INSPECTION ANYWAY.BUT SINCE THE DIFFERENCE IS ONLY 30 BUCKS, I OPTED FOR THE FULL 6 MOS. SERVICE.BOTTOM LINE IS, I JUST CAN`T BELIEVE THAT A TIRE ROTATION WILL COST THAT MUCH.....AND THEY DID NOT EVEN VACCUM THE CARPETS. More