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INFINITI of Clarendon Hills - Service Center
Clarendon Hills, IL
263 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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263 Reviews of INFINITI of Clarendon Hills - Service Center
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May 20, 2024
So I went to the QX 80 RSVP event with my dad the other day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was the day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was there I had a conversation with the service manager, Tony. You reminded me of my grandpa recently passed away. Tony is filled with a ridiculous amount of knowledge on the GTR’s from Nissan and how the turbo work on the cars. And that the same performance transfers over to the Infiniti lines with some of their new models. We talked about it an hour just on maintain an engine that has turbo and how to properly a lot of turbos to drain in a position for about a minute or two every time when you turn your car off. These filled with a vast amount of knowledge and I enjoy talking to him when I come to get my oil change on my vehicle. it’s nice having somebody to chat with about cars and I definitely learned a lot jus. Andreas is another one to talk to you about My questions on the Q50 model and trying to get some special parts from Japan More
by Castorjay14
May 20, 2024
So I went to the QX 80 RSVP event with my dad the other day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was the day. Do you wanted to try to get my mom to buy a vehicle And get her out of her navigator that had nothing but transmission problems. Well, I was there I had a conversation with the service manager, Tony. You reminded me of my grandpa recently passed away. Tony is filled with a ridiculous amount of knowledge on the GTR’s from Nissan and how the turbo work on the cars. And that the same performance transfers over to the Infiniti lines with some of their new models. We talked about it an hour just on maintain an engine that has turbo and how to properly a lot of turbos to drain in a position for about a minute or two every time when you turn your car off. These filled with a vast amount of knowledge and I enjoy talking to him when I come to get my oil change on my vehicle. it’s nice having somebody to chat with about cars and I definitely learned a lot jus. Andreas is another one to talk to you about My questions on the Q50 model and trying to get some special parts from Japan More
by Castorjay14
April 25, 2024
with 419000 miles on my 2017 QX80 my transmission finally went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealersh went out. Lucky I bought the unlimited mileage 8 year wrap. New transmission was covered and because I did all my required services with the dealership the process was easy, Service manage and the owners have my full respect and lets see if I can get this truck another 400k miles. Its hard trying believe that a Dealership will stand by your side when it comes to high mileage vehicles but this dealership has been good to my family for years. More
by MikeyB
Employees Worked With
April 24, 2024
Eddy has excellent customer service. Very knowledgeable as well as helpful. Highly recommended if your in the market for a vehicle. Very knowledgeable as well as helpful. Highly recommended if your in the market for a vehicle. More
by Russell
Employees Worked With
March 20, 2024
Dropped my vehicle off for service today. Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car Sales manager for new cars heard that I had a bad experience at a different dealership with my detail in the downtown Chicagoland area. Well, my car was in for service. The manager wanted to make sure that he clean my vehicle and personally went into detail the paint. I have 125,000 miles on my vehicle now and he made it look like it was brand new again. When was the last time you saw a manager spent two hours buffing and polishing a vehicle in a suit More
by MikeyB
February 21, 2024
Amazing service & staff! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! More
by abiman430@yahoo.com
January 10, 2024
This review is a little late in responding too. I bought my Infiniti from Bermans Infiniti and live in western burbs so since I bought it new Bermans service was a distance but worth it and the dri I bought my Infiniti from Bermans Infiniti and live in western burbs so since I bought it new Bermans service was a distance but worth it and the drive when buying from Bermans wish they were closer. I have been getting all my service work done here in Clarendon Hills more convenient. The Dunlop tires the SUV came with where absolutely garbage tires. I called the dealer and had the car in for service and then had them check the tires and they were already needing to be replaced at 30k don't buy a car with Dunlop tires that's another review! But they told me that it was Dunlop's problem.to call Dunlop which I did. And they said to talk to the dealer. Which? I already did so to make this review a little shorter I got the run around from both the manufacturer and the dealer. So, I started shopping around the usual places. The dealer said give us a shot and I did very competitive price. So, I bought new ones from them they were not Dunlop's. Installed and out the door which was very nice but when I brought the vehicle in for service, I wanted the tires rotated and when I saw the invoice. Later I did notice $60-dollar charge for the rotation and called to question it I was told that that is not included with the purchase price almost everyone you buy from rotates for free so when buying new tires from anywhere just not the dealers do your homework and ask all the questions before buying and do not assume that its included...A heads up on tire shopping. More
by kenprzybylski
Employees Worked With
December 22, 2023
All employees from the front desk to service are very polite and helpful as well as salespeople polite and helpful as well as salespeople More
by Ritalantvit
November 25, 2023
I've been to several Infiniti Dealership, this is my favorite, they treat you like family. The owner came out and greeted everyone. favorite, they treat you like family. The owner came out and greeted everyone. More
by zazzy477
Employees Worked With
Other Employees :
Jeff Zeitler, Fabian Jaimes
