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INFINITI of Clarendon Hills

Clarendon Hills, IL

4.9
1,948 Reviews
Discover the Complete Automotive Experience at INFINITI of Clarendon Hills, Serving Lisle, Downers Grove, Oak Brook, and Westmont. At INFINITI of Clarendon Hills, we pride ourselves on being a trusted, full-service automobile dealership, catering to the greater Chicago area. Our showroom boasts an impressive array of new INFINITI models, including favorites like the INFINITI Q50, Q60, QX50, QX55, QX60, and QX80. For those seeking value without compromising on quality, our dealership also offers a wide selection of certified, pre-owned INFINITI cars and SUVs, ensuring luxury and reliability at an affordable price. But our commitment to excellence doesn't stop at our inventory. We understand that financing is a crucial aspect of the purchase process, which is why we offer tailored loan and lease options. Our dedicated team works diligently to craft financial solutions that align with your budget, ensuring a seamless and satisfying purchase experience. Beyond sales, INFINITI of Clarendon Hills is dedicated to providing exceptional vehicle service and maintenance to the Lisle, Downers Grove, and Elmhurst communities. Our expert technicians are equipped to handle a range of services, from routine maintenance to more complex repairs, ensuring your vehicle operates at its best. Our service offerings include: Oil changes Filter replacements Wheel alignment Wheel balancing And much more! For the INFINITI enthusiasts looking to customize their ride, our onsite auto parts and accessories department is here to help. We stock a comprehensive range of high-quality components, making it easy for you to enhance your INFINITI's performance and aesthetics. Our knowledgeable parts staff are always on hand to assist with any queries. INFINITI of Clarendon Hills is more than just a dealership; it's a comprehensive automotive experience. Visit us at 415 E Ogden Ave, Clarendon Hills, IL 60514, and discover the difference we can make in your automotive journey!
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415 E Ogden Ave

Clarendon Hills, IL

60514

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Showing 1,948 reviews

February 09, 2022

Eddy Lindt was excellent to work with. Very friendly and would highly recommend him to deal with. Update. Check engine light came on next morning and had to take the car back. It has not been returned. More

by jrsmith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating. We are happy to hear that our staff was a pleasure to work with. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

Feb 09, 2022 -

jrsmith responded

Check out my recent update when I didn’t have someone over my shoulder instructing me to fill out the survey before I even closed on the loan. Highly don’t recommend you.

Feb 21, 2022 -

INFINITI of Clarendon Hills responded

Please accept our sincerest apologies regarding your most recent experience with us. Our sales staff has been in contact with you regarding this matter. We hope that going forward, we can provide you with truly exceptional service. Please feel free to reach out to us if you have any further comments or concerns. We appreciate your business and look forward to building a positive business relationship with you!

February 05, 2022

Fabian Jaimes from the Service Dept. was AWESOME!!!! Even when my sales associate drop the ball on my parts he made me and my wife at peace that he would get the job done. He even let us keep the courtesy ca More

by Ajthomas85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Jaimes
Feb 07, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate you taking the time to let us know about your experience. We are happy to hear that our Service staff was able to create an all around awesome experience for you. We are glad that you enjoyed our services! Please let us know if you need anything further!

January 25, 2022

They were very helpful in making sure all of my needs were met and I’m very satisfied in our deal. More

by lukejenkins8118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bauti Yarbrough
Jan 26, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We are so happy to hear that our staff was helpful throughout your experience and that they were able to meet all of your needs! We hope you enjoy your vehicle for many miles! Please reach out to us if you need anything further. Thank you for choosing Infiniti of Clarendon Hills!

January 22, 2022

Eddy was really good and attentive to my needs, he was very open and helped me quite a bit More

by paulleschiner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

INFINITI of Clarendon Hills responded

Paul, thank you for your review! We are happy to hear that out staff was attentive to your needs and was readily available to help you. Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. We hope you enjoy your vehicle for many miles!

January 20, 2022

Place is clean comfortable to stay waiting for your car service is finish . I always go to Infiniti of Clarendon hills for my car service. More

by tgragasin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Harlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your positive feedback. Thank you for putting such trust in us! We can't thank you enough for your continued business. We look forward to your next visit!

January 18, 2022

I have nothing to say because I didn't buy the car,I try to negotiate the price and I was told no negotiate More

by Innocent
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy Lindt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

INFINITI of Clarendon Hills responded

We are sorry to hear that we couldn't come to an agreement this time around, but we appreciate your time and consideration! We hope that we can work with you again in the future and help you find the perfect car at the perfect price. Thank you for considering Infiniti of Clarendon Hills, please reach out to us if you need anything!

Jan 20, 2022 -

Innocent responded

Thank you,what I need is to tell what I can do to have a good car like that one, Thanks once more.

January 16, 2022

Fabian, scams customers to have unnecessary work done. Do not bring your car to this dealership, they’re dishonest. I brought my car to Clarendon Hills for a routine maintenance service and they texted few More

by OM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Bonifazi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Jaimes
Jan 18, 2022 -

INFINITI of Clarendon Hills responded

We are sorry to hear about your troublesome experience. We assure you that all of our service advisors and technicians are highly trained to properly diagnose any issues that may be occurring on our clients vehicles, Please give our Service department a call at (630)-468-9001 so that we can discuss your experience in detail and address the root of the problem. We hope to resolve your issue and will work diligently to create a positive experience for you. We hope to hear from you soon. Thank you.

Jan 19, 2022 -

OM responded

I’ve gone through all the channels for Infiniti of Clarendon hills do make it right. Unfortunately, they never did. It’s been a tiring ordeal since only excuses were given. I’m 100% disappointed and will never recommend this Dealership period.

Jan 19, 2022 -

INFINITI of Clarendon Hills responded

I apologize for what you are going through. I have not spoken with you and have no messages on my phone nor has any receptionist given me a note that you called. Please call me and we can discuss your situation and resolve it. Again, I apologize and await your call. Tony Service Director 630-468-9033

January 10, 2022

Hola estoy con tento y feliz por el servicio Que me brindaste son onestos amables y sin ceros les boy a recomendar a mis agos gracias te veo pronto More

by teodoro.73
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your kind feedback! We are so happy to hear that you had such an awesome experience at our Service department. Thank you for choosing Infiniti Service, we appreciate your business. We look forward to seeing you soon!

December 28, 2021

Excellent, quick service. Eddy was very helpful in explaining all the fancy new components to the car I ended up getting. More

by sylvia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

INFINITI of Clarendon Hills responded

Sylvia, thank you for your review! We are so happy to hear that you received such quick and excellent service from our sales staff. We hope you enjoy your new car for many miles! Please call us if you need anything further! Thanks again!

December 17, 2021

Eddy was so kind and helpful. He was very responsive via email and text as well. More

by Mary B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

INFINITI of Clarendon Hills responded

Mary. thank you for your review! We are happy to hear that our staff was attentive ad readily available to you! Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

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