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INFINITI of Clarendon Hills

Clarendon Hills, IL

4.9
1,948 Reviews
Discover the Complete Automotive Experience at INFINITI of Clarendon Hills, Serving Lisle, Downers Grove, Oak Brook, and Westmont. At INFINITI of Clarendon Hills, we pride ourselves on being a trusted, full-service automobile dealership, catering to the greater Chicago area. Our showroom boasts an impressive array of new INFINITI models, including favorites like the INFINITI Q50, Q60, QX50, QX55, QX60, and QX80. For those seeking value without compromising on quality, our dealership also offers a wide selection of certified, pre-owned INFINITI cars and SUVs, ensuring luxury and reliability at an affordable price. But our commitment to excellence doesn't stop at our inventory. We understand that financing is a crucial aspect of the purchase process, which is why we offer tailored loan and lease options. Our dedicated team works diligently to craft financial solutions that align with your budget, ensuring a seamless and satisfying purchase experience. Beyond sales, INFINITI of Clarendon Hills is dedicated to providing exceptional vehicle service and maintenance to the Lisle, Downers Grove, and Elmhurst communities. Our expert technicians are equipped to handle a range of services, from routine maintenance to more complex repairs, ensuring your vehicle operates at its best. Our service offerings include: Oil changes Filter replacements Wheel alignment Wheel balancing And much more! For the INFINITI enthusiasts looking to customize their ride, our onsite auto parts and accessories department is here to help. We stock a comprehensive range of high-quality components, making it easy for you to enhance your INFINITI's performance and aesthetics. Our knowledgeable parts staff are always on hand to assist with any queries. INFINITI of Clarendon Hills is more than just a dealership; it's a comprehensive automotive experience. Visit us at 415 E Ogden Ave, Clarendon Hills, IL 60514, and discover the difference we can make in your automotive journey!
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415 E Ogden Ave

Clarendon Hills, IL

60514

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Showing 1,948 reviews

May 14, 2022

They were very responsive, got us a great financing plan. Made sure the shipping company was legit, which it was I was also impressed with the shipping company. Jeff Zeitler handle the sale like the profes More

by Tunni3294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Zeitler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2022 -

Tunni3294 responded

Can’t thank Jeff Zeitler and Andreas Korallus enough, we love the Audi TTS. Great service and financing. They also worked with the shipping company to ensure our new car was delivered

May 14, 2022 -

Tunni3294 responded

Thanks again

May 17, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We are so happy to hear that you had such an awesome buying and shipping experience with us! We work hard to ensure that each of our clients has an excellent experience with us. We are pleased to hear that you experienced exactly that! Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business. We hope you love and enjoy your Audi TTS for many miles!

May 12, 2022

Nice place but Not When come to Numbers And these Guys want To make every single unit a win win deal No matter What ..it was a good experience dealing with john Mekhiel and Andreia ,,so when you in car sa More

by Jammo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte, Andrea Ramirez
May 12, 2022 -

INFINITI of Clarendon Hills responded

Thank you for the feedback about your recent experience at our store. Some of our clients that consider themselves expert negotiators like yourself do not like our aggressive up-front and transparent pricing model. The data is very clear that buyers DO NOT want pricing games, long negotiations, and cryptic advertising practices. You even agreed that our deal was the most attractive in the market and the only reason you wanted a better deal was due to affordability. It is hard for us to accept this as you stated that you just left a Honda dealer several days ago prepared to pay thousands more for a vehicle that your wife ultimately didn't like. Also, you claimed that the reason you can't pay the additional $1,750 was due to overspending to the tune of $10,000 on an upcoming family vacation. We always try to work with local clients that have affordability issues to make the deal work. Those clients are typically in need of lower cost transportation and require financing, not a cash purchase to the tune of nearly $50,000. Finally, we are also the only local dealer you went to that didn't add to the advertised sales price by including products like paint/fabric protection, VIN etch, lot fee, reconditioning fee, certified fee, and covid fee's, ect. We are still very interested in your business should you change your mind about our best in market offer for the exact vehicle you are looking to acquire.

May 12, 2022 -

Jammo responded

I see here you are talking to much about my private life I want you to delete this ASAP This is not a public matter it’s my privacy I’m contacting with my attorney about what you put on line about my private,you are crossing RED line here I know can tell you are Not a professional AT All and look like you are full of hate against me due to deal falls short of what you want I don’t know what kind of management is there letting you respond like this way I promise you a legal action will be taken for the way you talking about me and All I can say is be A professional in your jop Don’t be A hater,,

May 09, 2022

They were nice on the phone. They had the new car I wanted in stock. Eddy Lindt answered all my questions. Delivered my car to my house! He came the day he promised me. More

by Kerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

INFINITI of Clarendon Hills responded

Kerry, thank you for your review! We appreciate you taking the time to let us know about your experience. It brings us such joy to hear that you were pleased throughout your experience! Thank you for choosing Infiniti of Clarendon Hills, we hope you enjoy your vehicle for many miles!

May 07, 2022

We had a great experience with this dealership. Eddy Lindt took good care of us and was very helpful and informative. We received VIP treatment and had a very pleasant time from start to finish buy More

by AshleyO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

INFINITI of Clarendon Hills responded

Ashley, thank you for your glowing review! It makes us so happy to know that you had such an awesome experience at our dealership. We appreciate your thoughtful feedback and hope you enjoy your Q50 for many miles! Thank you for choosing Infiniti of Clarendon Hills, please reach out if you need anything!

May 06, 2022

Very clean. .welcoming..attentive..no pressure applied to make purchase. Follow up calls and texts I appreciated. Made my buying experience comfortable. More

by Bukhosibrian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating. Thank you for taking the time to let us know about your experience. We are happy to hear that our staff made you feel so comfortable! Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business!

May 06, 2022

It was a great experience with John Mekhiel, I highly recommend anyone work with him. Everyone is so helpful. I love my new car!!! More

by Mina George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
May 09, 2022 -

INFINITI of Clarendon Hills responded

Mina, thank you for your review! We appreciate your kind words regarding our staff. We are pleased to hear that you had such a great experience with us. We hope you enjoy your new car for many miles! Thank you for choosing Infiniti of Clarendon Hills!

May 06, 2022

Lisa was amazing! Paid attention to every single detail:-) that she asked many questions and answered many of mine all of mine I should say. I highly recommend her to More

by annasue112170
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andreas Korallus
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Krop
May 09, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the recommendation of our staff and are glad to hear that our staff was helpful and knowledgeable. We are sorry to see such a low rating, we would love to know what we can do to make things right for you. Please reach out to us at (630)-468-9000 so we can work towards a resolution for you. Thank you.

May 05, 2022

Wonderful car buying experience at Infiniti of Clarendon Hills. Love this dealership! Lisa Krop was a pleasure to work with and was so helpful finding me exactly the car I wanted. Joe Belmonte did a great More

by Esbrutto111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mekhiel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte, Lisa Krop
May 05, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate the perfect five star rating! It brings us such joy to hear that our staff was able to find you your perfect car at the perfect price! We are glad that you had such an excellent experience! Thank you for choosing Infiniti of Clarendon Hills, please let us know if you need anything further! Thanks again!

May 03, 2022

Welcoming and helpful. Everyone is on point and is so helpful when walking in. Amazing group!! More

by italia2000ss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Fruzyna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Lubinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Lindt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Belmonte
May 04, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate your thoughtful feedback. It brings us such joy to hear that you always feel so welcome at our dealership! Our staff works hard to ensure that each of our clients receives truly exceptional service, and we are happy to hear that you experienced exactly that! Than you for choosing Infiniti of Clarendon Hills, we appreciate your business!

April 30, 2022

Lisa was professional, knowledgeable about the industry and specific features of the cars. She helped me work through the car buying process and truly brought a wealth of knowledge and expertise to the ta More

by JMT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Krop
May 02, 2022 -

INFINITI of Clarendon Hills responded

Thank you for your review! We appreciate you taking the time to let us know about your experience. We are glad to hear that our staff was able to provide you with a superior buying experience. We appreciate your kind words in regards to our staff! Thank you for choosing Infiniti of Clarendon Hills, we appreciate your business! We hope you enjoy your vehicle for many miles!

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