INFINITI of Clarendon Hills

This was my second experience at Infiniti of Clarendon Hills. I went in for a service recall on my 2006 g35 coupe, the passenger air bag sensor had to be fixed. I pulled up without making an appointment a Hills. I went in for a service recall on my 2006 g35 coupe, the passenger air bag sensor had to be fixed. I pulled up without making an appointment and Anna was quick to show me what would be done and asked me if I needed anything additional (not selling) to my liking such as a point check, etc. I was greeted by Chris on the sales floor, asking how I was, how I was enjoying my car and what I thought of the newer model G coupes, not once did he pressure me to try and 'upgrade' or anything of the sort. I went over to the parts department to see what future things I may need for my vehicle and Erick was extremely informative and courteous in giving me up-to-date detailed information on all the parts and question I had requested. The entire staff of Infiniti of Clarendon Hills is extremely friendly and respectful. I was a loyal customer at Infiniti of Lisle previously but since this dealership opened and that is being right down the street from me - I now feel I have the best of both worlds. About an hour passed by and my vehicle was finished, Anna pointed out to me what services were done and thanked me for being patient and hope that I would come back if there were any issues, questions, or concerns about my car. Top notch in quality service without the usual 'dealership horror stories'. Professional and quick-to-the-point is what I have experienced so far and that is just how I like it. Infiniti of Clarendon Hills has definitely earned my business for years to come and I will refer others to this dealership as well, as good people and honest work ethics are hard to come by. Thank you guys. Sincerely, Jeffery More

Had been interested in a new car for some time and decided to take a look at Infiniti. Upon arrival I was met by Bob Polenk who is friendly and knowledagble.He was enthusiastic about the vehicles and decided to take a look at Infiniti. Upon arrival I was met by Bob Polenk who is friendly and knowledagble.He was enthusiastic about the vehicles and discussed my wants and needs. This is the first time considering to purchase a new luxury vehicle. He was very polite. I would deal with him again!!! More

I have always been apprehensive when walking into a car dealership. That has forever changed since working with Bob Polanek at Infinity of Clarendon Hills. Bob kindly greeted me and listened exactly to w dealership. That has forever changed since working with Bob Polanek at Infinity of Clarendon Hills. Bob kindly greeted me and listened exactly to what my needs were and helped select a car that was perfect for my family! I never felt any pressure from Bob and his knowledge of the different vehicle options was outstanding. He also introduced me to the service department manager to make sure I was familiar with there staff "after the sale" If you are in the market for a new or pre-owned vehicle, I highly recommend Infinity of Clarendon Hills for a great car buying experience. ...and asking for Bob Polanek there is an absolute must!!! More

I have been considering am Infiniti for awhile and I visited the new dealership last week. The facility is beautiful and the staff was very pleasant. I was assisted by Bob Polanek, he was very profe visited the new dealership last week. The facility is beautiful and the staff was very pleasant. I was assisted by Bob Polanek, he was very professional and polite. I would recommend dealing with Bob to anyone. I myself have not decided specifically what my final plans will be but if and when I decide I will definitely work with Bob Polanek. More

I test drove a G37x with Steve a few days before Christmas. Steve was courteous, friendly, and knowledgeable about the car. I liked the car, and the next day my wife went to do a test drive, also wi Christmas. Steve was courteous, friendly, and knowledgeable about the car. I liked the car, and the next day my wife went to do a test drive, also with Steve, and had a similarly pleasant experience. Steve responded quickly to my emails and was willing to work out a deal for the car. Regretfully, they did not have the specific color/model I was looking for, and due to personal time constraints I was not able to wait for a dealer swap, so I ended up buying a car elsewhere. I would have no hesitation returning to this dealer and to Steve in the future. More

What a great car buying experience! From the prompt e-mail replies, to the friendly greeting at the entrance door of an impeccable facility, and to the proper mix of friendliness, professionalism, and e-mail replies, to the friendly greeting at the entrance door of an impeccable facility, and to the proper mix of friendliness, professionalism, and courtesy of both the sales and financial staff, I feel I have to mention every step that convinced me to trust them with my purchase. And yes, I do think I get an awesome deal too. More

I called off of a Craigslist ad for a used SUV. I reached my salesperson, Steve Zeiter, directly. From the beginning, the experience was top-shelf: Very courteous and timely, none of the typical car-dealer g my salesperson, Steve Zeiter, directly. From the beginning, the experience was top-shelf: Very courteous and timely, none of the typical car-dealer games, a quick and respectful price negotiation, a quality used vehicle and thus far, good follow-up. I have purchased many cars from many different dealers. I highly recommend this dealership and this salesperson. More

I came into buy a used car I had seen on the internet. I was absolutely floored by how knowledgeable my sales person, Chris Hill, was. He never pressured me during the process, and he was able to answer al was absolutely floored by how knowledgeable my sales person, Chris Hill, was. He never pressured me during the process, and he was able to answer all of my questions. Best car buying experience by far!! More

Assad is so helpful and friendly. Mike was great to work with. The dealership is beautiful. I couldn't have asked for a better experience! with. The dealership is beautiful. I couldn't have asked for a better experience! More