INFINITI of Clarendon Hills

I walked in and Bob was very hopefull with every question I had about the new Infiniti JX that is supposed to be on the showroom floor at the end of Feburary. He showed me the different options for the car I had about the new Infiniti JX that is supposed to be on the showroom floor at the end of Feburary. He showed me the different options for the car and what the price will be for one. We also talked about the new Infiniti G37 IPL convertible. I can't wait to see that one too at the dealership. More

I arrived at the Infinity Dealer today for my first time and was greeted by Bob Polanek who insisted that my G35X Infiniti needed a wash. I was quite gratefull for the offer. The wash aside, I was inte and was greeted by Bob Polanek who insisted that my G35X Infiniti needed a wash. I was quite gratefull for the offer. The wash aside, I was interested in speaking with Bob of how to go about training to become full time sales agent. Bob was especially helpfull in naming a few dealers where I could start the training process that would lead to a full time sales agent. Before leaving with my clean automobile, he gave me his telephone number should I need to reach him for any questions regarding my quest. A real Pro. Thanks for your help. Mike Battrell Elmhurst, Ill. 630-780-8528 More

We have recently purchased a used Lexus ES350 from this dealer and are extremely happy with it. Joe Belmonte is simply the best sales professional who provided us with an exceptional service. He is very dealer and are extremely happy with it. Joe Belmonte is simply the best sales professional who provided us with an exceptional service. He is very friendly, knowledgeable and professional which makes the purchase such a great car buying experience. From initial inquiry, test drive, to finalize purchase and service, Joe is always there and completely takes care of everything for us. We have bought several cars before and this is by far the best and truly wonderful experience. We really appreciate everything Joe has done for us. Thank you so much, Joe!!! Bill Harris and Assad Hamzeh were also great at taking care of the finance and vehicle demonstration. More

My visits to this dealership are always pleasurable. My visits to this dealership are always pleasurable. Great service and friendly environment. Tony Bonifozi is always very knowledgeable about t My visits to this dealership are always pleasurable. Great service and friendly environment. Tony Bonifozi is always very knowledgeable about the cars he services. He is truthful about the cost of repairs. He is always friendly and well dressed. He treats his customers with respect and values our business. The staff is very friendly. The waiting room is so beautiful and comfortable. The restrooms are very clean and modern. The showroom is so nice. I will continue to service my all of my car with Mr.Bonifozi and Infinity of Clarendon Hills. More

The experience at the Clarendon Hills Infiniti dealership was a positive one from start to finish. Bob Polanek was a pleasure to work with, taking time to research information we wanted, test drive the opti was a positive one from start to finish. Bob Polanek was a pleasure to work with, taking time to research information we wanted, test drive the options and finally, to put together the deal. Everything was handled in a very professional manner. I would not hesitate to recommend this dealer. More

Steve Zeiter was an absolute professional. Extremely knowledgable, easy to talk to and no pressure. It's been a long time since I actually enjoyed myself purchasing a car from a dealer. I will recomme knowledgable, easy to talk to and no pressure. It's been a long time since I actually enjoyed myself purchasing a car from a dealer. I will recommend Steve and this dealership to anyone looking to purchase a new or used car. Their detailing department also went above and beyond to make sure the vehicle was perfect inside and out. I was very impressed. More

Everyone is always very nice, courteous and helpful. They explain everything carefully, and they always ask if I need anything and/or understand everything. Waiting area is awesome. Love the atmospher They explain everything carefully, and they always ask if I need anything and/or understand everything. Waiting area is awesome. Love the atmosphere. More

I visited around 8 or 9 different dealerships while looking for a new cars and Joe was one of the best. He is incredibly friendly and goes to bat for you to find the best deal. He's not too pushy and u looking for a new cars and Joe was one of the best. He is incredibly friendly and goes to bat for you to find the best deal. He's not too pushy and understands the competition. I would recommend him to anyone looking to buy a car. More

I was looking at a few models, some new some slightly used. Admittedly, I went back and worth several times and I'm sure was not easy to deal with. Late into the evening, I had decided on one model on th used. Admittedly, I went back and worth several times and I'm sure was not easy to deal with. Late into the evening, I had decided on one model on the lot, but at the last minute I opted for a model that I really wanted...the problem was it was on the lot of the Infiniti of Lisle. Peter Korallus, the head guy at Clarendon Hills, came out to talk to me. He told me how Clarendon Hills was new and how his goal was to drive awareness of the "Clarendon Hills brand" by providing great prices and making sure the customer was happy and got what they wanted. He then proceeded to push hard and do his best to strong arm me into buying the car on the Clarendon Hills lot, when I explicitly and repeatedly said I wanted the car on the Lisle lot. It was like shopping at the worst used car dealer ever. He was not listening to me, making me feel guilty about not buying it there (even though they said they were the same company overall) and was literally begging me to walk out with their car even though it wasn't what I wanted. The sad part is that the sales person I dealt with was fabulous. Peter was the problem. To make a long story short, I did end up with the car I wanted (the one from Lisle), but not after much angst, agita and after losing a fair amount of $ in the process directly because of Peter. Admittedly, I have responsibility here as well, but if Peter was true to his word about being all about the customer than it wouldn't have happened. I was on the fence about if I should post this review or not. I offered to provide Peter some feedback, and give him a chance to explain his position. So I figured if he reaches out, then he is sincere about customer service and maybe we can come to an understanding of what happened before. But a month later, I've heard nothing, much less an apology. So my conclusion is that Peter does not care about the customer, nor does he even care about Infiniti overall, but rather cares mostly about his own bottom line. Bottom line, I love my car and enjoyed my experience with my sales person. But if you can at all avoid dealing with Peter, I would highly recommend it. If you have to deal with him, I hope the info I provided can be helpful and take his words with a grain of salt. More

THE SERVICE WRITER WAS KNOWLEDGEABLE, SHE GAVE ME THE RIGHT QUOTE WITH THE CORRECT ESTIMATE FOR COST AND THE TIME FRAME WITHIN WHICH THE JOB WOULD BE DONE. THE FACILITY IS CLEAN AND THE WAITING AREA IS D RIGHT QUOTE WITH THE CORRECT ESTIMATE FOR COST AND THE TIME FRAME WITHIN WHICH THE JOB WOULD BE DONE. THE FACILITY IS CLEAN AND THE WAITING AREA IS DECORATED IN A MODERN STYLE THAT I LIKE. I WOULD GO BACK FOR SERVICE OR IF I NEED TO BUY ANOTHER INFINITI. More