INFINITI of Clarendon Hills

I want to compliment one of your excellent employees, Joe Belmonte. Thanks to his professionalism and prompt service, my wife and I were finally able to end our year long search for a new vehicle. He went Belmonte. Thanks to his professionalism and prompt service, my wife and I were finally able to end our year long search for a new vehicle. He went to great lengths to help me and my wife purchase our vehicle, even stayed past the end of his shift to make sure we were happy with our purchase. The part I liked best was that he stayed by our side throughout the whole process, making sure that all our questions were answered. He made it easy. Such service builds great working relationships. Thanks to Joe Belmote, I am sure to refer all my colleagues and friends who are looking to buy a car to the Infiniti dealership at Clarendon Hills. More

I have been in the market for an Infiniti G37x for the past several months. This was the first car dealership that was always honest and upfront during the entire process. Steve Zeiter was our first sales past several months. This was the first car dealership that was always honest and upfront during the entire process. Steve Zeiter was our first salesperson. I was trading in two vehicles, one was my daily driver the other was my toy (Mustang). Steve personally contacted a speciality auto dealer to try to get me top dollar for my Mustang. During the process of trying to convince my wife over two weeks, Steve keep in contact with me by cell phone, e-mail and even text messages. He was always available to answer any of my questions. We were informed of a special sale they were having for a lease on the car I wanted. They had one left with all the options I desired. Steve was out of town and I did not want to miss out on buying the car. One of Steve's partners, George Charalampous was there to help me out with my purchase. He went above and beyond during the process and keep me informed and happy. George even called Steve on his vacation to let him know that I finally bought the car. George then gave me a box and helped me transfer everything from my two cars. He even had a porter follow me home with a truck to pick up my extra wheels for the Mustang, so I would not have to make an extra trip. After the sale George introduced me to Assad Hamzeh. Assad sat with me and reviewed any questions I may have about service and my vehicle. He then set up my first free oil change and did something I have never encountered when buying a car. He went over every feature of my car from little things like opening the gas door to setting up my bluetooth and my seating memory on the key fob. I left knowing how to use every amazing option my new Infiniti had to offer. More

SERVICE, SERVICE, SERVICE makes them a top notch dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want t dealership. Everyone on the staff from reception to upper management treats you with respect and sincerity. There is never an indication they want to up-sell - it seems to me that their motto is "We profit thru honesty which builds customer loyalty" Very, very personalized approach to servicing the customer and accommodating your specific needs. Far and away better than dealing with the last two Audi service departments, I dealt with in the past. More

Great experience! I traded in my old suv for a FX35 ,which I love, love, love! George was very knowledgable and personable. He made sure that I had a perfect buying experience. Jacob was also very ,which I love, love, love! George was very knowledgable and personable. He made sure that I had a perfect buying experience. Jacob was also very helpful when it came to the finance part. Both were patient and made it happen! I definently recommend Claredon Hills Infiniti and ask for George! More

Kayla was very responsive and attentive to detail. I told her what I wanted, she didn't push a different G37, and found my G . I wanted wood trim but not nav sowe worked a deal that took my concerns told her what I wanted, she didn't push a different G37, and found my G . I wanted wood trim but not nav sowe worked a deal that took my concerns into consideration. We flew into Chicago and Bill had us picked up. Smooth transaction considering being from out off town. Bill finished up the deal Everyone was knowledgable and professional. Kayla got the deal setup and can't say enough of how she made me feel my thoughts and concerns mattered. Same gors for Bill and Assad. Nice service by Assad to give us the G37x 101 class before we left. Class Act! More

Eric was a pleasure to work with and an honest sales person. He showed us all the cars he had that fit our description. Jacob went beyond with his effort to save my vanity plates! I very much appreciate person. He showed us all the cars he had that fit our description. Jacob went beyond with his effort to save my vanity plates! I very much appreciated the effort to fulfill my needs as a customer! All the the employees stayed way beyond business hours to complete our sale and make sure all of our needs were met. I feel comfortable every time I walk into the dealership whether it be to drop off paperwork or simply get my vehicle washed. More

I had an excellent experience with Infiniti of Clarendon Hills and most importantly my experience with my sales agent Joe Belmonte. Mr. Belmonte was professional, knowledgeable and a pleasure to work with. Hills and most importantly my experience with my sales agent Joe Belmonte. Mr. Belmonte was professional, knowledgeable and a pleasure to work with. I would certainly return to this dealership based upon my purchase and have recommended Mr. Belmonte to many friends and colleagues. More

I was very pleased overall with the dealership. Very friendly and all the staff made you feel welcome not just the individual sales person. That is so important that the people at the dealership work friendly and all the staff made you feel welcome not just the individual sales person. That is so important that the people at the dealership work as a team for the customers results. More

Bob, from the moment we met him, went above and beyond. I loved that we negotiated via email as my husband and I just couldn't make it there more than once given our young boys and my husband's schedule. I loved that we negotiated via email as my husband and I just couldn't make it there more than once given our young boys and my husband's schedule. We don't live close to the dealership, so Bob met me close to my home to give me/pick up a loaner when my new car went in for service to have some of the new options added which we had purchased. We would without hesitation recommend this dealership and Bob. More

My wife and I were researching new vehicles and had the JX in our consideration set, so we visited the dealership. My wife wanted to drive the JX, take notes about her experience with the vehicle and then JX in our consideration set, so we visited the dealership. My wife wanted to drive the JX, take notes about her experience with the vehicle and then contemplate which vehicle would be best. Bob gave her a great sales experience. He fully explained every option, knob and button on the vehicle. He took his time and was very thorough. He answered all the follow up questions she had and never rushed us to a purchase. In fact, we walked out of the dealership on our first visit without giving Bob our phone number or even our last name. He couldn't constantly call us and pressure us as we have experienced at other places. After searching through every car in the class, we settled on the JX. Obviously because it was the right car, but also because of Bob. My wife told me she wanted to purchase the JX, but only if we went to purchase it from Bob. It was his patience and knowledge of the vehicle that impressed her the most. Bob focused on her as the car buyer and that meant a lot to her. Most dealers barely acknowledge the women in the transaction. We had many trips to other dealerships where she was ignored! But not with Bob! After our pleasant purchase experience we were introduced to Assad. Another example of high quality customer service. The vehicle we purchased had a lot of "technology" that we had to learn. Assad took the time to help us understand every little gadget. As we have began to drive the vehicle, we have found areas we forgot how to use. A quick drive in to the dealership or a phone call to Assad and we once again are educated on what to do. Assad is attentive, proactive and patient as we learn about our new car. He gives us the insights to how best to take advantage of the features. These two gentlemen come highly recommended from my wife and myself. I may even buy another Infiniti in the near term because of how successful this purchase was. I have bought many cars in my life, but this was the best purchase....by far! More