INFINITI of Clarendon Hills

Lance Groff has exceptional knowledge of his cars and is great at customer service. i highly recomend not only this dealership but also Lance. A very customer-centric experience. great at customer service. i highly recomend not only this dealership but also Lance. A very customer-centric experience. More

George Charalompous was our sales consultant on our recent visit. We were very pleased with his friendliness and attentiveness. It was my wife and I’s first purchase on a used car and overall the staff recent visit. We were very pleased with his friendliness and attentiveness. It was my wife and I’s first purchase on a used car and overall the staff made it a great learning experience. Both Jacob Lubinski, the Business Manager, and Steve Safavi, the Sales Manager, also took their time in answering our questions, worked with our budget, and explained details. We appreciate their patience, friendliness, and not making us feel pressured. After leaving we felt very comfortable with the final price, the offer on our trade-in, and ecstatic with our new purchase! We recommend this dealership and the staff. Thank you, Infiniti of Clarendon Hills and happy holidays! More

Dealership has very professional people at helm with the people I interacted with above, made the buying process quick and efficient. Will make future business and personal purchase here. people I interacted with above, made the buying process quick and efficient. Will make future business and personal purchase here. More

Everyone was nice and helpful from the girl on the phone when I made my appointment to when I actually brought the car in. The only problem I had was the timing of the work being done. I brought the car when I made my appointment to when I actually brought the car in. The only problem I had was the timing of the work being done. I brought the car in on Friday for a Saturday appointment, because I had use of another car for the weekend. I never received a call Saturday, so I called late afternoon and no work had been done. This delayed my pick-up until Monday, so I had to take an extra trip back to the suburbs from Chicago. More

Great people, but except for Bob Polanek, lack of follow-through when requesting call backs or repsonses to emails. Need to be more proactive especially after the sale follow-through when requesting call backs or repsonses to emails. Need to be more proactive especially after the sale More

Everyone I dealt with at this dealer was incredibly nice and professional. If you are looking for a car I would definitely recommend going here and professional. If you are looking for a car I would definitely recommend going here More

Brought my car in for recall and oil change. The recall for gas gauge was not fix until I brought it back. Float was stuck. Was ciorrected and everything was OK. There was no problem with the gas gauge for gas gauge was not fix until I brought it back. Float was stuck. Was ciorrected and everything was OK. There was no problem with the gas gauge before I brought the car in. Mike handled the situation very well. Al DeChellis More

Recently Infiniti opened a new dealership in Clarendon Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic iss Hills, within 4 miles of my home! What a pleasure! That gave me the opportunity to save precious time, not only in mileage but fighting traffic issues too. And, I save money in gas usage traveling to CH as opposed to my original Infiniti dealer. Now, mind you, I was not disappointed in the service I received in the past years, because I have always been satisfied with Infiniti's specialized attention. Infiniti of Clarendon Hills just continues treat my car and myself with genuine care. My rating reflects that. Mary Ann Egizio More

The inifite dealership at Clarendon Hills was great. I went car shopping throughout the dealership strip and this was my last stop. Comparatively, they were the most sincere, friendly and professional. I went car shopping throughout the dealership strip and this was my last stop. Comparatively, they were the most sincere, friendly and professional. I would say they understood my individual concerns and were able to do whatever was necessary to accomodate what I was looking for. I was able to make a business transaction without any hassles within the 2nd day. There were no drawn out dealer haggling, I was given easy multiple options which made the process much easier, personalized and seemless. I would definitely do business with Clarendon Hills in the future. Thanks. Sincerely, Omar Ahmad More

We saw an SUV advertised online and called to see if it was still available. Steve went out of his way to send me additional pictures and give me a run down of the vehicle before making a special trip out was still available. Steve went out of his way to send me additional pictures and give me a run down of the vehicle before making a special trip out as we don't live around the corner from the dealership. When entering the building my breath was immediately taken away by the beautiful decor and friendly staff that was willing to help. This was a huge suprise as I had already predetermined to have my guard up to battle off pushy sales people that would work on their agenda instead of mine. Even though I went in with many negative thoughts this dealership completely changed my mood about car shopping! They were absolutely fantastic to work with and should train others how to make a deal. By listening to the customer and treating them with the highest level of kindness and cutting out the back and forth from finance to managers warranties "...for a little bit more you could have what you really love" etc They cut out all the garbage and got us in and out with the car we came in to look at! Thank you so much for everything! We will be more than happy to refer others to you and stop back in for car buying needs in the future. Thank you Steve Zeiter for giving us a level of service we have never received at a dealership before and thank you Jacob Lubinski for handling the paperwork in a fast and and efficient matter. Your teamwork and dedication to your customers truly shows! More