INFINITI of Clarendon Hills

Wonderful car, great salespeople and sales manager. This is my 3rd Infiniti, the Q60s coupe, all have been super reliable, no maintenance issues. Joe Fruzyna (general sales manager) demonstrates great This is my 3rd Infiniti, the Q60s coupe, all have been super reliable, no maintenance issues. Joe Fruzyna (general sales manager) demonstrates great care in the customer's experience, very responsive to my needs and also a friendly guy. Bill Mullarkey is the most conscientious sales person I have met, goes out of his way to aid you in evaluating options, then has great follow up after the sale to make sure you are happy. I truly feel that this dealership wants long term customers, as the people have always there for me long after I have driven off the lot. More

Very thorough Information I appreciated the thoroughness of the answers to questions via the Internet since this was the first time attempting to purchase in this manner. Out I appreciated the thoroughness of the answers to questions via the Internet since this was the first time attempting to purchase in this manner. Out of all the various dealerships (variety of brands) I reached out to, most came back with a "canned" response. Gary took the time to answer specific questions I had about the vehicle of interest which sealed the deal to come in and test drive. Half the battle is getting the customer in the showroom! More

a pleasure to deal with total time from start to finish was only a few hours. our sales staff was knowledgeable, courteous and experienced. They had a fantastic selection to total time from start to finish was only a few hours. our sales staff was knowledgeable, courteous and experienced. They had a fantastic selection to choose from. Will definitely go back to Infiniti of Clarendon Hills for our next vehicle. More

Dont Buy Preowned. They dont sell certified cars I bought a 2011 Infiniti G37x. Supposed to be a certified car. Found hail damage. Used car manager Joe Belmonte doesn't return calls. Than tells me he I bought a 2011 Infiniti G37x. Supposed to be a certified car. Found hail damage. Used car manager Joe Belmonte doesn't return calls. Than tells me he doesn't have to do anything for me. Poor service!!!! Other issues with car prove that this car never went through the 200+ check points to become Infiniti certified. Had to put a claim in the Better Business Bureau. Shop somewhere else!!!!! More

A Satisfied Customer I had a very positive experience with my purchase from beginning to end. It was very nice to work with Scott as well as the other staff members that I I had a very positive experience with my purchase from beginning to end. It was very nice to work with Scott as well as the other staff members that I encountered. I am enjoying my car and I'm satisfied without regret. I appreciate Scott's follow-up and his enegy. Thank you!! More

Best out of 7 infinitis and 4 different dealerships! First, Kudos to Scott Rehfeldt and the team at Infiniti of Clarendon Hills. The Knowledge, Patience, Personality, and Willingness to work FOR ME and W First, Kudos to Scott Rehfeldt and the team at Infiniti of Clarendon Hills. The Knowledge, Patience, Personality, and Willingness to work FOR ME and WITH ME was the best total service I've experienced in the past 20 plus years in buying Infiniti after Infiniti. Superior Professional Sales and Service before, during and after the actual transaction is rare in this day of profit only motivated business. Scott, I appreciate how you simply would not stop helping until you were sure that I was sure about my decision...you truly wanted me happy both short term AND long term. And thanks to you I was, and I am. Do yourself a favor and check out what Infiniti of Clarendon Hills has to offer...Scott's the best and I'm sure the other sales consultants are excellent too. More

fantastic! Adam was a pleasure to work with. He brought a no nonsense approach to our deal and was very respectful and professional Adam understood the import Adam was a pleasure to work with. He brought a no nonsense approach to our deal and was very respectful and professional Adam understood the importance of not treating a loyal repeat customer like a first time walk in to the dealership I would strongly recommend Adam Fick and the entire team at Infiniti of Clarendon Hills New prospects or loyal returning customers alike, this is the place to go!! More

Very responsive customer services First time purchasing a vehicle from the Internet. Scott Rehfeldt was very responsive in addressing all my questions and even arranged for me to be p First time purchasing a vehicle from the Internet. Scott Rehfeldt was very responsive in addressing all my questions and even arranged for me to be pickup from the airport. When I arrived at the dealer, he took the time to provide a hands-on overview of the truck's features, and quickly processed the paperwork. I appreciate Mr. Rehfeldt's excellent customer service! More

Great People, Great Experience Great dealership experience. This was my first Infiniti purchase and everyone involved in the process provided exceptional service. If you're looking Great dealership experience. This was my first Infiniti purchase and everyone involved in the process provided exceptional service. If you're looking for a car, go see Adam Fink. He worked with me to find the right car and worked with me to make feel like I walked out of there with a great deal. More

Good listener Adam Fick was the salesperson we met. Have him our list of needs and told him we don't mess around negotiating. He got the message and presented a co Adam Fick was the salesperson we met. Have him our list of needs and told him we don't mess around negotiating. He got the message and presented a competitive offer that we accepted. More