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INFINITI of Clarendon Hills
Clarendon Hills, IL
1,948 Reviews
Discover the Complete Automotive Experience at INFINITI of Clarendon Hills, Serving Lisle, Downers Grove, Oak Brook, and Westmont.
At INFINITI of Clarendon Hills, we pride ourselves on being a trusted, full-service automobile dealership, catering to the greater Chicago area. Our showroom boasts an impressive array of new INFINITI models, including favorites like the INFINITI Q50, Q60, QX50, QX55, QX60, and QX80. For those seeking value without compromising on quality, our dealership also offers a wide selection of certified, pre-owned INFINITI cars and SUVs, ensuring luxury and reliability at an affordable price.
But our commitment to excellence doesn't stop at our inventory. We understand that financing is a crucial aspect of the purchase process, which is why we offer tailored loan and lease options. Our dedicated team works diligently to craft financial solutions that align with your budget, ensuring a seamless and satisfying purchase experience.
Beyond sales, INFINITI of Clarendon Hills is dedicated to providing exceptional vehicle service and maintenance to the Lisle, Downers Grove, and Elmhurst communities. Our expert technicians are equipped to handle a range of services, from routine maintenance to more complex repairs, ensuring your vehicle operates at its best. Our service offerings include:
Oil changes
Filter replacements
Wheel alignment
Wheel balancing
And much more!
For the INFINITI enthusiasts looking to customize their ride, our onsite auto parts and accessories department is here to help. We stock a comprehensive range of high-quality components, making it easy for you to enhance your INFINITI's performance and aesthetics. Our knowledgeable parts staff are always on hand to assist with any queries.
INFINITI of Clarendon Hills is more than just a dealership; it's a comprehensive automotive experience. Visit us at 415 E Ogden Ave, Clarendon Hills, IL 60514, and discover the difference we can make in your automotive journey!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,948 reviews
November 16, 2015
Eric and Gary were outstanding to work with - very honest I was looking for a used SUV, Gary and Eric pointed me in the right direction and answered all of my questions. The dealership environment was awesome I was looking for a used SUV, Gary and Eric pointed me in the right direction and answered all of my questions. The dealership environment was awesome, in addition to Gary and Eric the finance manager and general manager were great. I would buy my next car here! More
by nikboss
Employees Worked With
Other Employees :
William (Bill) Harris, Eric Eckert, Gary Muller
November 15, 2015
Exceptional Experience Sincere Thank you's to BRIAN COLLINS (Sales Consultant) and WILLIAM HARRIS (Finance Manager). Your professionalism, knowledgeability, and expertise Sincere Thank you's to BRIAN COLLINS (Sales Consultant) and WILLIAM HARRIS (Finance Manager). Your professionalism, knowledgeability, and expertise in your individual speciality, truly, enhanced my shopping and purchasing experience with beautiful IFINITI OF CLARENDON HiLLS. Professionalism, Inclusion and Impeccable Service! I recommend this dealership! Thank you for your service, Shirley Rockford, IL More
by shirli220
Employees Worked With
William (Bill) Harris, Brian Collins
November 03, 2015
Horrible EVERY Time GO SOMEWHERE ELSE You would think that after going there a few times they would value me as a customer and show some sort of appreciation, but after my third time here You would think that after going there a few times they would value me as a customer and show some sort of appreciation, but after my third time here I have had enough! This Tony is a character. He is BEYOND RUDE! Instead of helping me he causes additional problems. Regarding my initial problem, he took care of it, but he did not even have the nerve to even come see me when I came in to have work done on the car. I am sure he is a busy guy, but boy was I wrong he sure had the last laugh when his service department caused another problem with my car. Then to make matters worse I call him for about a week and I leave voicemails and he doesn't respond. Finally I here back from him and he literally raised his voice at me and told me that I accused him of wrong doing then went on and on and on and on and on about how he doesn't like how I am talking to him. Seriously?! How in the world is his joker the service manager!! More
by Chicago_08
Employees Worked With
September 21, 2015
Hassle free, great experience! This was the best experience we have had purchasing a car. Adam was friendly and personable and really made us feel comfortable buying our first luxu This was the best experience we have had purchasing a car. Adam was friendly and personable and really made us feel comfortable buying our first luxury car. We never felt any pressure from any of the staff to look at a particular model and when we selected a model there were many in stock. Going through the financing process was easy with Jacob, any questions we had were answered in full. Even though it was getting close to closing time, Andres showed us all the bells and whistles on our new car so we really understood how to use everything. Andres' patience and friendliness was a great end to our experience that evening. We brought our new certified pre-owned car back a few days later after we noticed a few scratches and Adam was very accommodating by having the car waxed and buffed. We will buy a car from here in the future and look forward to seeing the same staff again. More
by Matt
September 19, 2015
A breath of fresh air over other dealerships. I went into this dealership several times and even though I explained I was just looking and that I really wanted a BMW 650i they answered my question I went into this dealership several times and even though I explained I was just looking and that I really wanted a BMW 650i they answered my questions and talked to me over 5 hours over 3 days. They showed me why Infinity was a better choice and on the third day they told me just to test drive anything and I would be happy so I took the coupe out. I was hooked from the start. I asked what color combinations they had and they didn't have what I was looking for in my price range but They were all well priced. My salesman Garrett was a great guy to deal with and very patient. I have been to over 62 dealerships in the last month and this is the first time I felt like I was someone special. Like I was in the family. Peter was great too. Had a lot of fun talking with both of these individuals. I would recommend this place even though I didn't get a vehicle. More
by MikeyB
September 18, 2015
Salesman let me down....disappointed Found the vehicle online and started email communications with Breanna. She was excellent answering all my questions. Dealership lowered the price sin Found the vehicle online and started email communications with Breanna. She was excellent answering all my questions. Dealership lowered the price since Timing belt has not being done. Acura/Honda need Timing belt replaced at 105k miles. Was little pushy since it was end of the month for them and they want the sale. I need vehicle quickly before school starts and this was the only TL Type S that was close to me, although I was more than 350 miles away. Agreed to the price and was introduced to Adam Fick and Gary Muller. Paid them a deposit to hold the car. Talked to Adam couple of times and he sat in the vehicle and answered all my questions. Was told there was nothing wrong with the car. I also asked if all the keys and carpet were there and was told by Adam that everything is there. Decided to buy the car and drove 6 hrs from Minnesota with a friend to pick the car. Saw the car and immediately found that car had tinted windows, right rear door panel torn and Adam said only one key avaialbe. I was disappointed at him. Why you did not disclose this to me. Tinted windows no big deal but torn door panel and only one key really made me mad. Adam lied to me over the phone. He told me he will contact previous owner for the keys and to give him a week. So I paid cash and bought the car. Siging paper work took some time too. Also charged me $195 for documents fee. What the xxxx, I paid cash, give a me receipt let me go. I understand if I had financed, lot of paperwork envoled, but I paid cash. After a week I called and emailed Adam several times about keys, kept saying can't get hold of previous owner. I told him to pay for a key and I will pay for programming at an Acura Dealer, which is another 85 miles from where I live, but they refuse to do that. A new key and programming cost $300. Not only they lied to me about the keys initially when I talked over the phone , they did not want to correct their mistake and buy a key for me. Top of that Jacob Lubinski entered the wrong selling price on my State Registration Papers that he filled out by extra $3000. Not professional at all. So for buyers from long distance, be careful what this dealership tells you. For the dealership and Adam, be honest and disclose all the facts truthfully. Customers like honest people and they will come back for your service. YOU WERE NOT HONEST WITH ME AT ALL. More
by Sajiw2
September 08, 2015
Great Experience Just wanted to thank Adam for a great car buying experience. They were great. Andres in service was stellar. Would definitely recommend and will go ba Just wanted to thank Adam for a great car buying experience. They were great. Andres in service was stellar. Would definitely recommend and will go back. More
by Louie
Employees Worked With
William (Bill) Harris, Andres Cordero, Adam Fick
September 03, 2015
Best experience ever I've purchased and leased many vehicles and I can honestly say that this was the easiest and most painless purchase yet. Adam Fick was my salesman an I've purchased and leased many vehicles and I can honestly say that this was the easiest and most painless purchase yet. Adam Fick was my salesman and he was very quick to respond to any questions I had and we had everything worked out before I even had to step foot in the dealership. He was honest and to the point which I respect. I test drove the car, signed some papers (which were exactly the terms we had discussed) and was on my way. Did I mention that this is the nicest dealership I've ever been in? More
by kclap
September 02, 2015
Buy from Adam Fick Adam helped me and I ended up buying an Infiniti Q50. Best value in this category. This is the second vehicle that I have leased from Infiniti and I h Adam helped me and I ended up buying an Infiniti Q50. Best value in this category. This is the second vehicle that I have leased from Infiniti and I had a wonderful buying experience. More
by Joe
Employees Worked With
William (Bill) Harris, Adam Fick
August 23, 2015
Outstanding Walked into the beautiful dealership and was promptly greeted by a very pleasant and friendly receptionist. Met Gary Muller and Adam Fick for the firs Walked into the beautiful dealership and was promptly greeted by a very pleasant and friendly receptionist. Met Gary Muller and Adam Fick for the first time (had talked with both gentlemen over the phone). I was impressed with their knowledge and their willingness to make this experience an extremely easy and painless experience. I was looking for a CPO G37x. Adam showed me several beautiful cars. I made my selection, got a fair value on my trade, purchased the vehicle and was headed back home very quickly. I highly recommend both of these gentlemen and their dealership. One other thing the young man that detailed and explained the features of my new purchase did a fantastic job. Thanks again for a very pleasant experience. Also, Thanks Gary for putting up with me over the last couple of months. More
by Bob H
