INFINITI of Clarendon Hills

Returning customer who has yet to be disappointed I have had a thirteen year relationship with Infiniti and have always enjoyed my interactions with the team at Infiniti of Clarendon Hills. I recently I have had a thirteen year relationship with Infiniti and have always enjoyed my interactions with the team at Infiniti of Clarendon Hills. I recently went in to purchase a car and braced myself for the typical high pressure, aggressive sales approach commonly employed at most dealerships. I was pleasantly surprised when my Sales professional, Steven Johnson, patiently listened to my needs and offered me options for my consideration. No arm twisting. I shouldn't have been surprised, because over the years I have experienced this level of professionalism from everyone with whom I interacted - from Mike Harlow and the Service team to the smiling, courteous cashiers. I confidently recommend this dealership. More

First time buyer! I heard about this dealer through cars.com. As soon as we walked in they showed us great hospitality. They have great customer service and walked us t I heard about this dealer through cars.com. As soon as we walked in they showed us great hospitality. They have great customer service and walked us through every detail there is to know about the car being purchased. They have now made a new customer out of me and I will highly recommend anyone interested in buying a vehicle at Infiniti of Clarendon hills. Thank you guys at Infiniti for everything!!! More

Horrible Experience!!! This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a lon This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a long time. Anyhow when arrived at the dealership to my surprise I was told that the vehicle I have selected (and all similar models) are on a recall and I cannot purchase any of them (seriously)...if that was the case why I was not notified by a phone call or email before my planned schedule visit for the test drive? why? and on top of it all they tried to "up-sell" by telling me we have 2016 models (with no recalls)...you should look at them, why should I? ....it was memorial day weekend and I was so looking forward to get a good deal and "customer service" from this dealership...but unfortunately my experience was very negative. Finally, I bought the vehicle from another dealer with no fuss...I will not recommend this dealership. More

Great Experience My experience with everyone - Gary & Dave in sales, Jacob in finance and Andes in after market sales -was exceptional. Never once was anyone aggressiv My experience with everyone - Gary & Dave in sales, Jacob in finance and Andes in after market sales -was exceptional. Never once was anyone aggressive and the transaction was made in a very timely manner. I would highly recommend this dealership - it's classy and organized. And my after market add on's done a week later were 100% quality work and super efficient. More

Best experience I've ever had From my initial email to Garritt Soderland he was nothing but excellent. It took now time to get to a deal and I would recommend the dealership to any From my initial email to Garritt Soderland he was nothing but excellent. It took now time to get to a deal and I would recommend the dealership to anyone. More

Car for Son by Diondre and Sharonda Sweezer My husband and I were looking for a car for our son and we seen a 2011 Hyundai Sonata. At first we was dealing with Jeff Walker and it was a very unpl My husband and I were looking for a car for our son and we seen a 2011 Hyundai Sonata. At first we was dealing with Jeff Walker and it was a very unpleasant experience and put a very bad test in our mouth, this was our first time at the dealership. However, Andreas Korallus save the day. He heard and listen to our concerns about the other sales rep and made sure we had the best services. He told us that he was a newer sales rep but based on his knowledge about the car that we was purchasing and his super superb customer service, you would have thought he had year’s experience. I will most defiantly refer others to him and the dealership and I will defiantly purchase again from him. Andreas Korallus went over and beyond to make our experience great and also made sure the car was perfect from scratches etc. before we surprised our son. He stated that he wanted to make it perfect for our son and for that I am most grateful. My son loved the car. We also will like to thank Peter Korallus for stepping in and handling the situation that we encounter with Jeff walker and Bill Harris for getting my paper work done in a timely matter as well as Andres Cordero for explaining to me different products I can add to my car. Thanks Diondre and Sharonda Sweezer More

Awesome experience To be honest, I have never met any sales person as helpful and as willing to work with you. Andreas Korallus will go out of his way to make sure your To be honest, I have never met any sales person as helpful and as willing to work with you. Andreas Korallus will go out of his way to make sure your car experience is the best. He is very polite and courteous. More

Great buying experience - Excellent customer service. I had a great time buying my vehicle through Infiniti of Clarendon Hill. I had the pleasure of dealing with Bill Mullarkey, outstanding salesman. Bill I had a great time buying my vehicle through Infiniti of Clarendon Hill. I had the pleasure of dealing with Bill Mullarkey, outstanding salesman. Bill helped me make a well informed decision on what car to go with. I test drove 7-8 vehicles and ended up liking one that another customer had his eye on. With the no nonsense pricing, we didn't have to spend hours negotiating (which is usually a nightmare), and ultimately drove out with with the car I wanted. Bill definitely went above and beyond. He followed up well after the purchase to make sure I was satisfied and personally made sure that the service department did the work that I was promised at the time of purchase. I will be posting this review on other sites as well. More

Infiniti of Clarendon Hills (Jeff Walker) I had the best car shopping experience with Jeff Walker. I have had horrible car buying experiences before, Jeff was very kind and helpful. I will be I had the best car shopping experience with Jeff Walker. I have had horrible car buying experiences before, Jeff was very kind and helpful. I will be in contact with Jeff when I need a car in the future. More

Purchased Lease on a new 2015 Q50S Best car buying experience ever and I have purchased 18 vehicles in my lifetime! The salesmen (especially Jeff Walker) where totally professional and Best car buying experience ever and I have purchased 18 vehicles in my lifetime! The salesmen (especially Jeff Walker) where totally professional and top notch. More