INFINITI of Clarendon Hills
Clarendon Hills, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eddie was very thorough and patient when explaining and demonstrating the use of the vehicle’s options. He’s a unique guy we won’t forget. demonstrating the use of the vehicle’s options. He’s a unique guy we won’t forget. More
You can’t pick a better dealership to purchase a vehicle from. Great selection of vehicles with honest upfront pricing. If you are in need of a new ride make sure you reach out to Bailey in the Internet from. Great selection of vehicles with honest upfront pricing. If you are in need of a new ride make sure you reach out to Bailey in the Internet BDC Department. Bailey will listen to you and make sure you are treated fairly as a customer . Well don’t wait give her a call :) More
Overall I had a very positive experience with everyone at Infiniti of CH. It was was more or less a situation beyond their control. We arrived at closing, and they were kind enough to wait for us. They e Infiniti of CH. It was was more or less a situation beyond their control. We arrived at closing, and they were kind enough to wait for us. They easily dealt with a series of issues with my trade in and lack of some needed paperwork (I came in from out of state and was unaware of the required stuff). The only thing that prevents me from giving five stars is that there was a customer before me who simply stalled the financing process. We were at the dealership for nearly three hours, largely because the finance department couldn't process our paperwork due to the couple ahead of us who couldn't make up their mind. I know it wasn't the dealership's fault, but it would have been nice if they had simply told the other couple that they needed to get us processed (which would have taken 15-20 minutes) while the couple discussed things and made their decision. I have been in similar situations in a variety of business settings where similar situations are handled in that way. I probably wouldn't have really cared if I was alone, but I had a two hour drive back home with my wife and little girl who were both very tired and hungry from a long drive down for what should have take about an hour to an hour and a half. To his credit, Jake made my daughter laugh and did his best to move us through once we actually made it into his office. None of the issue was his doing, it was dealership protocol- I would kindly suggest they revisit what procedure is under these circumstances. My rating is not on the individuals I dealt with, rather the dealership and its policies. I would consider the trek down to get another vehicle if we found one that fit our budget and needs as the Highlander did. I don't regret my decision to work with them at all. More
Amazing service & staff! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! Namely ,Tony Bonifazi, Mike Harlow and Jan the gentleman in the shop that helped me on my last visit . Jan was knowledgeable, kind and professional! More
Eddie was extremely knowledgeable and personable. He took the time to explain things and addressed our questions/concerns. Thank you Eddie for making our experience at INFINITI of Clarendon Hills ple He took the time to explain things and addressed our questions/concerns. Thank you Eddie for making our experience at INFINITI of Clarendon Hills pleasurable! More
Ammar made my car buying experience easy simple and less scary! Andreas and Jacob were extremely helpful and friendly aswell. i didn’t feel pressured at all. i would recommend making a purchase with this d scary! Andreas and Jacob were extremely helpful and friendly aswell. i didn’t feel pressured at all. i would recommend making a purchase with this dealership. More
Eddie was very helpful getting my mom in the right vehicle and options she wanted vehicle and options she wanted More
Eddy was a pleasure to work with! We will definitely be back in the future! We will definitely be back in the future! More