INFINITI of Chattanooga

Good car buying experience This dealer went to great extremes to make my buying experience friendly and professional. Compared to other dealers I would recommend them to my frie This dealer went to great extremes to make my buying experience friendly and professional. Compared to other dealers I would recommend them to my friends. More

Like Working with Friends My wife and I stopped in Chattanooga with the intention of viewing a used vehicle and then continuing on to another dealership out of state. At the e My wife and I stopped in Chattanooga with the intention of viewing a used vehicle and then continuing on to another dealership out of state. At the end of the visit we left with a brand new vehicle that WE decided to buy. Daniel Hill took very good care of us and was not pushy in any way. He laid out our options for used and new vehicles at which point he gave my wife and I some privacy to decide what WE wanted to do. Kelly was also very personable and we didn't feel any pressure to get any additional services. She explained the extra services that were available but my wife and I made the decisions and if we said "No", Kelly didn't try to talk us into changing our minds. Richard made it a point to come by and check on us several times throughout our visit to make sure we were being taken care of. Our experience was very enjoyable and I would recommend making the trip to Chattanooga to visit this team. They are what what you expect when you think if the Infiniti brand and they give you all the information you want but let you make all the decisions. More

Great experience! Smooth and quick process. Payton Lowe did a great job from start to finish and helped it to be a seamless process. Looking forward to enjoying my firs Smooth and quick process. Payton Lowe did a great job from start to finish and helped it to be a seamless process. Looking forward to enjoying my first Infiniti! More

Fast and friendly service! Daniel, Kelly, and Richard stayed late on a Sat night to work out a deal for us! Excellent service, got us in and out! Daniel, Kelly, and Richard stayed late on a Sat night to work out a deal for us! Excellent service, got us in and out! More

Great service and an honest approach to car buying The sales person, Daniel Hill, and the sales manager Richard Maddox, delivered exactly what they described. Although I drove 1 1/2 hours from Atlanta The sales person, Daniel Hill, and the sales manager Richard Maddox, delivered exactly what they described. Although I drove 1 1/2 hours from Atlanta to Chatanooga it was worth the drive More

Awesome experience! We had an awesome experience at Infiniti of Chattanooga. Peyton was extremely nice and knowledgeable of the product we purchased. He went above and be We had an awesome experience at Infiniti of Chattanooga. Peyton was extremely nice and knowledgeable of the product we purchased. He went above and beyond our expectations!! Thanks Peyton. More

Amazing service Nick Stembridge did an outstanding job on keeping me informed of incoming preowned autos he thought I might be interested in. Being in sales for the p Nick Stembridge did an outstanding job on keeping me informed of incoming preowned autos he thought I might be interested in. Being in sales for the past 30 years I can tell you there is a right and wrong way to approach a potential client and Nick is a pro. The car I bought was spotless - just like he said it was. I drove 150 miles based on his words and not only did he deliver, he went the extra mile to have a bumper repainted for me even though I has accepted the car from afar with the blemish. Highly recommend him and Infiniti in general. Amazing autos and highly trained staff. More

Excellent Dealership! Bought a 10+ year old car from this dealer for my daughter, and could not have been treated better. Very professional and up front. Our salesperson wa Bought a 10+ year old car from this dealer for my daughter, and could not have been treated better. Very professional and up front. Our salesperson was great, and handled our purchase very efficiently. More

No Pressure Experience Just purchased a Honda Pilot from Daniel and the experience was excellent- no pressure, fair dealing and something I'll expect to repeat on my next pu Just purchased a Honda Pilot from Daniel and the experience was excellent- no pressure, fair dealing and something I'll expect to repeat on my next purchase. More

Out of State Purchase Payton Lowe was very good to work with on this purchase. Be aware of their strange out of state purchase policy. They were ripped off at one of thei Payton Lowe was very good to work with on this purchase. Be aware of their strange out of state purchase policy. They were ripped off at one of their other dealerships and require you to remain on premise until they have funds in the bank. Bank confirmation is not enough. They will even treat you like a criminal complimentary. I was asked to sit with their GM until the transaction went thru. He even criticized my banker for not making the funds transfer happen within an hour. Rude! Sad experience for someone purchasing an Infiniti. If you are from out of state, do yourself a favor and bypass this dealer. More