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INFINITI of Birmingham

Hoover, AL

5.0
1,117 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,117 reviews

March 09, 2026

Regi Palmer sold me my last 2 QX 80's. Regi makes the buying experience a pleasure. Just a genuine truly nice guy who is most helpful before, during and after the sale. Regi always seems More

by goodeprice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2026 -

INFINITI of Birmingham responded

Goodeprice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2026

Gerald was incredibly attentive to my concerns and questions from our very first conversation and throughout the entire process of purchasing the Infiniti QX55. He took the time to answer every questi More

by kerrymitchell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerald Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

INFINITI of Birmingham responded

Kerrymitchell, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2026

They were great to work with through the entire sales and finance processes. Tiffany was thorough, kind, and very focused on our satisfaction. She was a pleasure to work with! More

by ESA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2026 -

INFINITI of Birmingham responded

Esa, thank you for your kind review; we are happy to pass along your comments to the team here at INFINITI Of Birmingham! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2026

I recently had the pleasure of working with Ms. Tiffany Williams when I purchased an Infiniti QX60 car. I must admit I had just started my car search when my daughter and I went into the Infiniti c More

by Lynndahall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

INFINITI of Birmingham responded

Hi Lynndahall, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2026

We had a great experience at Infiniti of Birmingham! Ray was incredibly knowledgeable, helpful and professional, ensuring all of our needs and wants were met. He made the process easy and stress free. More

by annmariebrakefield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2026 -

INFINITI of Birmingham responded

Annmariebrakefield, we are so pleased you enjoyed your visit to INFINITI Of Birmingham! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 07, 2026

Jason Dudley was such a pleasure to work with. A sincere and professional representative. Ask for Jason when shopping at Infiniti of Birmingham More

by Bcoop66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2026 -

INFINITI of Birmingham responded

Bcoop66, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

Tiffany was wonderful! She made the experience of buying a vehicle less stressful & made sure I was comfortable behind the wheel before leaving the dealership. More

by rileyn1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

rileyn1960 responded

Tiffany @ Infiniti of Birmingham was wonderful! She made the experience of buying a car less stressful! She made sure I was comfortable behind the wheel of my new car before leaving the dealership!

Feb 11, 2026 -

INFINITI of Birmingham responded

Hello Rileyn1960, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 30, 2026

My salesman, Reggie Palmer was Professional and Polite, always answering questions I peppered him with!! i would recommend Reggie to anyone looking for a great car and dealership in Birmingham. He made t More

by kathleen.spiegelberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2026 -

INFINITI of Birmingham responded

Kathleen.spiegelberg, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

January 26, 2026

Tiffany was engaging and knowledgeable. She had such a pleasant way about her and made the whole buying experience less stressful. More

by Sharon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

INFINITI of Birmingham responded

Hello Sharon, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2026

Ray was very helpful and it was a smooth transition from start to finish! thanks More

by Duntru1660
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Van Alstine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2026 -

INFINITI of Birmingham responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!