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INFINITI of Birmingham
Hoover, AL
1,117 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,117 reviews
April 13, 2026
Tiffany was great to work with! Mark and Ray also were complete professionals! Highly recommend Infiniti Birmingham! Mark and Ray also were complete professionals! Highly recommend Infiniti Birmingham! More
by J.J.
April 12, 2026
The team was very professional and offered a lot of assistance to me and my wife during the purchase of our new vehicle. assistance to me and my wife during the purchase of our new vehicle. More
by Colvin’s
April 12, 2026
Tiffany Williams was absolutely amazing, she is knowledgeable, thorough and patient. From beginning to end my experience was great. I highly recommend the dealer ship as a whole and Tiffany William knowledgeable, thorough and patient. From beginning to end my experience was great. I highly recommend the dealer ship as a whole and Tiffany Williams for a personal touch. More
by Vikkiforte205
Employees Worked With
April 11, 2026
Everyone at Infiniti of Birmingham was knowledgeable, professional, and extremely helpful. Their focus on serving the customer made the experience a pleasure. professional, and extremely helpful. Their focus on serving the customer made the experience a pleasure. More
by Apuckett_97
April 11, 2026
The whole team at Infiniti of Birmingham was knowledgeable and helpful. There was a clear sense the company culture is dedicated to service. We were grateful for the experience. Our sales knowledgeable and helpful. There was a clear sense the company culture is dedicated to service. We were grateful for the experience. Our salesman JJ was very helpful and applied no pressure while still helping us to find the car we wanted and could afford. More
by Annapuckett
April 11, 2026
Savannah was amazing from start to finish! She really listened to what I needed and helped me find the perfect vehicle without any pressure. Super friendly, honest, and easy to work with—highl She really listened to what I needed and helped me find the perfect vehicle without any pressure. Super friendly, honest, and easy to work with—highly recommend asking for her! More
by hatch17
Employees Worked With
April 03, 2026
I recently visited Infiniti of Birmingham as I began my search for a vehicle. My husband accompanied me. We were greeted by multiple associates who were all very courteous and professional but we ultimatel search for a vehicle. My husband accompanied me. We were greeted by multiple associates who were all very courteous and professional but we ultimately ended up talking with Tiffany Williams. She was a jewel from the beginning! Tiffany worked with us to find out exactly what we were wanting in a vehicle and she found the perfect one for me, a beautiful 2026 QX 60!During the entire process she was very engaged but never pushy. She was very knowledgeable and helpful and answered any questions that we had. It was one of the best car buying experiences I’ve had! Thanks also to Jason Dudley, Mark Mitchell and Luke who were awesome as well. To anyone looking to purchase a vehicle, I highly recommend Tiffany Williams at Infiniti of Birmingham! She is amazing!!! More
by Praiz_4_him
April 02, 2026
Gerald Cooper was so kind and helpful. We had such a great experience at Infinity of Birmingham. Would highly recommend We had such a great experience at Infinity of Birmingham. Would highly recommend More
by Lynenagy
Employees Worked With
March 29, 2026
Worked with Tiffany to close the deal on. QX50. No pressure and easy to work with. QX50. No pressure and easy to work with. More
by torrey1906
March 28, 2026
Great customer service! Easy to work with to get the deal done! Will but a car here again Easy to work with to get the deal done! Will but a car here again More
by trappbd
