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INFINITI of Birmingham
Hoover, AL
1,079 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,079 reviews
November 26, 2025
I had a great experience with the dealership. Tiffany was outstanding and I will shop with her again thanks and congratulations Tiffany was outstanding and I will shop with her again thanks and congratulations More
by Gwayne4054
Employees Worked With
November 17, 2025
I purchased a used SUV from Infiniti of Birmingham with Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. Tiffany Williams help. She provided me with excellent customer service and made me feel like this is the place to shop. More
by unclebob4
October 23, 2025
Ray was the absolute best! He was attentive and listened to everything I was asking for and helped me find the absolute perfect car. He was patient and very pleasant to work wi He was attentive and listened to everything I was asking for and helped me find the absolute perfect car. He was patient and very pleasant to work with! He made the process less stressful! More
by Amanda
October 21, 2025
Wonderful experience from start to finish! Fair price and top notch customer service. Great inventory selection! Fair price and top notch customer service. Great inventory selection! More
by Sarah
October 16, 2025
Sales rep was easy to work with, very attentive & understanding to my needs and desire. understanding to my needs and desire. More
by Dietria537
Employees Worked With
October 14, 2025
I worked with Tiffany Williams at Infiniti of Birmingham. Tiffany provided excellent service and made me feel comfortable throughout the whole process. please go see her for your next purchase! Tiffany provided excellent service and made me feel comfortable throughout the whole process. please go see her for your next purchase! More
by dlfranklin30D
Employees Worked With
October 14, 2025
I worked with Tiffany Williams at Infiniti of Birmingham. She provided excellent service and went above and beyond to make sure I was comfortable. I Had a great experience with Tiffany, go see he Birmingham. She provided excellent service and went above and beyond to make sure I was comfortable. I Had a great experience with Tiffany, go see her for your next purchase!!! More
by bj.stewart
Employees Worked With
October 11, 2025
I had an excellent experience working with Tiffany Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and effi Williams at Infiniti of Birmingham. She went above and beyond to find the exact vehicle I was looking for and made the entire process smooth and efficient. Tiffany was incredibly professional, caring, and attentive to my needs, ensuring everything was handled in a timely manner. It’s rare to find someone so dedicated to making the car-buying experience enjoyable and stress-free. If you’re in the market for a new vehicle, I highly recommend Tiffany Williams—you won’t be disappointed! More
by WilmaP
October 04, 2025
One of the best dealerships to do business with! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! My 3rd Infiniti from them and have never been disappointed! Mark, Keon and Tiffany are truly enjoyable to be around even when you’re in a hurry! More
by Scottsaa
October 02, 2025
We recently purchased a vehicle with Infiniti of Birmingham. Gerald Cooper was our salesman. Gerald was personable, easy to work with, and did everything he could to make the sale happen without any Birmingham. Gerald Cooper was our salesman. Gerald was personable, easy to work with, and did everything he could to make the sale happen without any pressure. Highly recommend! More
by courtneyealy
