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INFINITI of Birmingham
Hoover, AL
1,026 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves.
People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,026 reviews
April 22, 2025
Tiffany Williams was amazing to work with on my recent purchase. The service she offered was superb and made the process easy and seamless. I look forward to recommending her to all my friends and family! purchase. The service she offered was superb and made the process easy and seamless. I look forward to recommending her to all my friends and family! A great experience and customer care! More
by amy.cummings
April 21, 2025
My wife and I received wonderful service from Tiffany and will recommend everyone to her. will recommend everyone to her. More
by dpoellnitz78
April 17, 2025
Tiffany Williams was an AMAZING sales person ! She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the She was able to walk me through the entire process! She provided the vehicle that I was inquiring about and allowed full access to drive and test the vehicle! Enjoyed the experience! More
by MS1028
April 09, 2025
Infiniti of Birmingham staff aim to please all there customers. We have dealt with this dealership for the past 10 years. They always aim to please. customers. We have dealt with this dealership for the past 10 years. They always aim to please. More
by Boss1914
April 09, 2025
We just purchased a new 2025 QX60 from Regi and we received the best ever customer service from Regi. Please see Regi for your best experience in buying a new car. Kind regards, Linda & Ed Ramsey received the best ever customer service from Regi. Please see Regi for your best experience in buying a new car. Kind regards, Linda & Ed Ramsey More
by lindalaneyramsey
April 06, 2025
I recently had the pleasure of working with Reginald Palmer, and the experience was top notch from start to finish. From the moment I arrived, I was treated with the utmost courtesy and professionalism. Palmer, and the experience was top notch from start to finish. From the moment I arrived, I was treated with the utmost courtesy and professionalism. Reginald took the time to truly understand my needs, answered all of my questions thoroughly, and guided me through the entire process with patience and expertise. His commitment to delivering a smooth, stress-free experience did not go unnoticed. It’s rare to encounter such a high level of customer service, and I genuinely appreciate the VIP treatment I received. I highly recommend Reginald Palmer to anyone in the market for a new vehicle. More
by jen8stylz
Employees Worked With
March 31, 2025
Great service and very friendly. Will be back to do business. Thank you so much Will be back to do business. Thank you so much More
by nattaft
Employees Worked With
March 29, 2025
I just purchased a new 2025 Infiniti QX80 from Infiniti of Bham. I am a repeat customer and have purchased several QX80’s in the past. I worked with Tiffany Williams. I found her to be very professional an of Bham. I am a repeat customer and have purchased several QX80’s in the past. I worked with Tiffany Williams. I found her to be very professional and knowledgeable about all of the features included in this vehicle. I would highly recommend her to a new Infiniti prospect. She will do a great job for you just like she did for me. More
by Roger
March 28, 2025
I had an amazing experience working with Tiffany at Infiniti of Birmingham. She was friendly, knowledgeable, and truly listened to my needs and wants without being pushy. The entire process was smooth, Infiniti of Birmingham. She was friendly, knowledgeable, and truly listened to my needs and wants without being pushy. The entire process was smooth, and I felt well-informed every step of the way. Highly recommend her if you're looking for an stress-free car-buying experience! More
by ericawhited15
Employees Worked With
March 22, 2025
Tiffany Williams is an awesome salesperson, was very helpful and knowledgeable about getting me what I was looking for in a quickly manner. helpful and knowledgeable about getting me what I was looking for in a quickly manner. More
by fitbmeriwether
