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INFINITI of Birmingham

Hoover, AL

4.9
1,020 Reviews
INFINITI of Birmingham (formerly Crown INFINITI) has been Alabama’s leader in INFINITI since 1989. We are home to all your INFINITI needs from Sales, Service and a full Parts Department. At INFINITI of Birmingham, we believe in service as great as the cars themselves. People who work here tend to stay here, which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way… but it’s great customers that get you there. Welcome to the INFINITI of Birmingham family.
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1804 Montgomery Hwy S

Hoover, AL

35244

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Showing 1,020 reviews

March 31, 2025

Great service and very friendly. Will be back to do business. Thank you so much More

by nattaft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keon Pettway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I just purchased a new 2025 Infiniti QX80 from Infiniti of Bham. I am a repeat customer and have purchased several QX80’s in the past. I worked with Tiffany Williams. I found her to be very professional an More

by Roger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Ollis
March 28, 2025

I had an amazing experience working with Tiffany at Infiniti of Birmingham. She was friendly, knowledgeable, and truly listened to my needs and wants without being pushy. The entire process was smooth, More

by ericawhited15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

INFINITI of Birmingham responded

Ericawhited15, we strive for 100% satisfaction, and it is great to see you had such a positive experience at INFINITI Of Birmingham. We're looking forward to your next visit with us!

March 22, 2025

Tiffany Williams is an awesome salesperson, was very helpful and knowledgeable about getting me what I was looking for in a quickly manner. More

by fitbmeriwether
Recommend Dealer
Yes
Employees Worked With
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

INFINITI of Birmingham responded

Fitbmeriwether, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

March 21, 2025

Tiffany was amazing to work with. She was very knowledgeable, and took the time to help us figure out how to operate our new vehicle. Highly recommend Tiffany!! More

by whbrough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

INFINITI of Birmingham responded

Whbrough, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

March 13, 2025

I had a pleasant experience recently purchasing my SUV. TIFFANY was excellent!! Easy purchase. The environment was comfortable. My ageless knowledgeable and professional. I highly recommend her. More

by Bahamas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julius Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Bahamas responded

My experience purchasing a car at your dealership was great!!

Mar 13, 2025 -

Bahamas responded

Infiniti of Birmingham is a great place to purchase a car. The team there is very professional and tries hard to accommodate your interests in a car purchase. Give them a try.

March 12, 2025

I have been looking for a new car for about a year but when I went to Infiniti Mr Palmer greeted me with a beautiful smile he was so helpful and patience with me and my husband we left but returned in a w More

by jmmurray305
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dudley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regi Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

INFINITI of Birmingham responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2025

Tiffany was a joy to work with. I finally found my "red" vehicle I had been searching for the past few months. Tiffany with her bubbly personality made purchasing my new vehicle s More

by CATHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristin Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

INFINITI of Birmingham responded

Cathy, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 06, 2025

Tiffany is absolutely the best saleswoman I have ever had the pleasure working with! She helped me purchase my very first Infiniti QX80! I was so shocked to learn I was qualified to get one! She went above a More

by Tasha Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

INFINITI of Birmingham responded

Hi Tasha Taylor, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Tiffany Willams helped me get into my first Infinity. She is an amazing salesperson that is willing to go above and beyond to help in anyway. I absolutely love my new Infinity QX80!!! More

by Tasha Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

INFINITI of Birmingham responded

Hi Tasha Taylor, thank you for taking the time to leave a review for us at INFINITI Of Birmingham. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

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