INFINITI of Bellevue - Service Center

Great customer service, and great communications from the service person. Alyssa does a great job. service person. Alyssa does a great job. More

All of the team were very accommodating to my needs. I especially appreciate the valet service to avoid a lengthy wait. I especially appreciate the valet service to avoid a lengthy wait. More

Last two times were very disappointing: first time my brakes were loose after service, and I was almost in accident. Second time I drove from the service with 'Check engine' sign and had to come back to brakes were loose after service, and I was almost in accident. Second time I drove from the service with 'Check engine' sign and had to come back to service again. More

Great customer service from employees in service, new and used car sales. Customer waiting area always clean used car sales. Customer waiting area always clean More

Brandon always does a great job. However, service needs to do a better job checking the air in the tires and also putting in correct air pressure. Small complaint but something However, service needs to do a better job checking the air in the tires and also putting in correct air pressure. Small complaint but something that is always missed. Apologize if that isn’t part of the routine service? More

Great customer service quick and easy to check-in. Nice and comfortable waiting room. The advisor kept me updated with the status repair and I receive a cleaner car when I pick up my he vehicle. Nice and comfortable waiting room. The advisor kept me updated with the status repair and I receive a cleaner car when I pick up my he vehicle. More

Arturo handled a difficult situation with great patience which was appreciated very much. Job well done. which was appreciated very much. Job well done. More

Always a pleasure to work with Arturo and the rest of the team. Arturo always makes sure all my questions and concerns are addressed and fixed. He always keeps me In the loop so I’m never just wondering what team. Arturo always makes sure all my questions and concerns are addressed and fixed. He always keeps me In the loop so I’m never just wondering what’s happening, so I really appreciate the communication I’ve experienced. every visit has been a pleasure! Thank you More

Arturo was very knowledgeable about my vehicle and attentive to the questions related to the comfort/performance of my vehicle. Arturo helped me solve an issue with the comfort of the seat belts. I attentive to the questions related to the comfort/performance of my vehicle. Arturo helped me solve an issue with the comfort of the seat belts. I really appreciated his expertise and patience. More

Arturo is awesome! I have worked with him for over 3 years and it's truly been a pleasure having "my own service representative". Arturo is professional, knowledgeabl I have worked with him for over 3 years and it's truly been a pleasure having "my own service representative". Arturo is professional, knowledgeable and efficient. It's always an easy process coming in to service my vehicle. More