292 Reviews of INFINITI of Bellevue - Service Center
This was my second experience with Jayelene and Infiniti of Bellevue. Both experiences exceeded my expectations. Jayelene gave me a discount coupon for the oil change that I was unaware of. This is an excel of Bellevue. Both experiences exceeded my expectations. Jayelene gave me a discount coupon for the oil change that I was unaware of. This is an excellent dealership. More
Jaylene is a joy to work with!She’s professional, Jaylene is a joy to work with! She’s professional, knowledgeable, a great problem solver, and absolutely goes the extra mile to make sure I’m satisfi Jaylene is a joy to work with! She’s professional, knowledgeable, a great problem solver, and absolutely goes the extra mile to make sure I’m satisfied with my car! She explains everything, and follows up to make sure I’m happy. It’s because if her, I stay at the dealership. More
Great service team, prompt service, comfortable waiting area, work completed on plan and estimate. Nice clean service loaner provided. I wouldn't go anywhere else. area, work completed on plan and estimate. Nice clean service loaner provided. I wouldn't go anywhere else. More
The service and communication was outstanding. Always a pleasure to bring the car to this dealership. Associates are friendly and very helpful. Always giving suggestions but not forcing you to do anything pleasure to bring the car to this dealership. Associates are friendly and very helpful. Always giving suggestions but not forcing you to do anything. More
Truly FIRST CLASS! Jayleene described every aspect of my service in full detail, absolutely no surprises. She then thoroughly reviewed with me exactly what was performed on my car, as well the technician’s service in full detail, absolutely no surprises. She then thoroughly reviewed with me exactly what was performed on my car, as well the technician’s recommendations for services that will be needed and a timeline for when those should be performed. My wife and I have had services done on our numerous Infiniti’s dating back to 2010 at Lynwood, the previous Kirkland dealership and the Tacoma/Fife dealership and my experience at Bellevue (specifically Jayleene) was without question the best one yet! I very highly recommend Bellevue Infiniti for all/any of your Infiniti needs!!! More
Regret buying from here Sales very sketchy, finance horrible. Upper management needs shuffling. Service department does not do the service. They don’t care after the car is Sales very sketchy, finance horrible. Upper management needs shuffling. Service department does not do the service. They don’t care after the car is sold. This place had issues when it used to be a Nissan dealership. More
Great service department Every time I have an issue with my vehicle they are always able to help and are usually the most affordable compared to other places I've been. Every time I have an issue with my vehicle they are always able to help and are usually the most affordable compared to other places I've been. More
Amazing customer service! Marcello made it so easy and stress free. Thank you so much to all the employees who helped us at Infinity of Bellevue! stress free. Thank you so much to all the employees who helped us at Infinity of Bellevue! More
I brought my beater in for LOF. Didn’t realized that as car aged, many parts are wears and tears as well. But thanks to the DJ at Infiniti of Bellevue. Even though, the recommendations were two pages long, car aged, many parts are wears and tears as well. But thanks to the DJ at Infiniti of Bellevue. Even though, the recommendations were two pages long, but he didn’t pressured me to get all of them done at the same time. He professionally advised me on the priority of the needed repairs. Bottom line is: There are still good and honest service consultants out there. More