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INFINITI of Bellevue - Service Center

Bellevue, WA

4.8
292 Reviews

292 Reviews of INFINITI of Bellevue - Service Center

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December 06, 2021

This was my second experience with Jayelene and Infiniti of Bellevue. Both experiences exceeded my expectations. Jayelene gave me a discount coupon for the oil change that I was unaware of. This is an excel More

by nybs01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayelene
Dec 14, 2021 -

INFINITI of Bellevue responded

Thank you so much for taking the time to leave us a review. We always appreciate your business. Jayelene is pretty awesome. We look forward to providing you excellent service into the future!

November 30, 2021

Jaylene is a joy to work with!She’s professional, Jaylene is a joy to work with! She’s professional, knowledgeable, a great problem solver, and absolutely goes the extra mile to make sure I’m satisfi More

by ShelleyJazzgrrrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylene
Dec 14, 2021 -

INFINITI of Bellevue responded

Shelley, Thank you so much for taking the time to leave us a review. We are happy to hear Jaylene provided you with a exceptional service experience. Thank you for being a great customer and we look forward to seeing you in the future!

November 04, 2021

Always a pleasant experience. Great staff and shop make it easy to wait for my car. Awesome. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaylene
Dec 14, 2021 -

INFINITI of Bellevue responded

Bill, Thank you so much for taking the time to leave us a review. we will let the Jaylene and the team know they are doing an excellent job!

July 06, 2021

Great service team, prompt service, comfortable waiting area, work completed on plan and estimate. Nice clean service loaner provided. I wouldn't go anywhere else. More

by QX60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo
March 09, 2021

The service and communication was outstanding. Always a pleasure to bring the car to this dealership. Associates are friendly and very helpful. Always giving suggestions but not forcing you to do anything More

by samalzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo. Ryan
Oct 11, 2021 -

INFINITI of Bellevue responded

Samalzo, Thank you so much for taking the time to leave us a review. We are happy to hear the service and communication was excellent! We look forward to earning your business again in the future!

February 27, 2021

Truly FIRST CLASS! Jayleene described every aspect of my service in full detail, absolutely no surprises. She then thoroughly reviewed with me exactly what was performed on my car, as well the technician’s More

by jefft23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jayelene
Oct 11, 2021 -

INFINITI of Bellevue responded

Jefft, Thank you so much for taking the time to leave us a review. We are happy to hear you had a first class experience here. We appreciate you as a customer and look forward to earning your business in the future.

July 14, 2020

Regret buying from here Sales very sketchy, finance horrible. Upper management needs shuffling. Service department does not do the service. They don’t care after the car is More

by NS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick, Fred
May 19, 2020

Great service department Every time I have an issue with my vehicle they are always able to help and are usually the most affordable compared to other places I've been. More

by pws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcello
May 14, 2020

Amazing customer service! Marcello made it so easy and stress free. Thank you so much to all the employees who helped us at Infinity of Bellevue! More

by Mde2143
Recommend Dealer
Yes
Employees Worked With
Marcello, Ladies at the front desk, service department employees.
March 25, 2020

I brought my beater in for LOF. Didn’t realized that as car aged, many parts are wears and tears as well. But thanks to the DJ at Infiniti of Bellevue. Even though, the recommendations were two pages long, More

by stevesaephan
Recommend Dealer
Yes
Employees Worked With
Dong Jin
Oct 22, 2021 -

INFINITI of Bellevue responded

Stevesaephan, Thank you so much for taking the time to leave us a review. We are happy that you had excellent customer service here at INFINITI of Bellevue. We look forward to seeing you in the future!

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